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Gregory Bell
Gregory Bell at Volkswagen of Salem

Gregory Bell | Page 30

Service

Volkswagen of Salem

3335 Del Webb Ave NE
Salem, OR 97301

4.2
386 Reviews
4.2

386 Reviews

Write a Review

386 Reviews of Gregory Bell

June 21, 2024

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Employee Rating

Have always been pleased with the customer service at Volkswagen of salem. They are kind, considerate, and helpful. More

by KAGARNER07
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales, Joshua Hunsaker, Matthew Reid, Erin Stack

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Jun 23, 2024

Volkswagen of Salem responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Gregory Bell Service Manager gbell@lithia.com

June 21, 2024

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On time, respectful staff. Full itemized detail the work that was performed and what should be done in the near future. More

by BLUEVERT89
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales

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Jun 23, 2024

Volkswagen of Salem responded

Thanks for sharing your thoughts about your experience with Volkswagen of Salem. Gregory, Daniel, and our team appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

June 20, 2024

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Great service, friendly people, fast response, pointed out future service needs. Overall positive experience with Greg and crew! More

by michaeljeshelby
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Recommend Dealer
Yes
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Jun 21, 2024

Volkswagen of Salem responded

Thank you, Michael! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

June 18, 2024

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Great customer service. Very informative. I got my vehicle back before the promised time. I will be back in the future, with my non Volkswagen vehicles. More

by Jason
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Recommend Dealer
Yes
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Jun 19, 2024

Volkswagen of Salem responded

Jason, Thank you for the kind words for our service department! We look forward to sharing your compliments with Gregory and our team. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Gregory Bell Service Manager gbell@lithia.com

June 16, 2024

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Fast and Professional and went above and beyond what I was expecting. Service manager is great More

by KLPFENSEIN94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales

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Jun 16, 2024

Volkswagen of Salem responded

It's great to hear that Gregory, Daniel, and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, Gregory Bell Service Manager gbell@lithia.com

June 14, 2024

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Brought my car in to get a key fob programmed to my car had great service More

by MIKEPP4
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Recommend Dealer
Yes
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Jun 16, 2024

Volkswagen of Salem responded

Mike, Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

June 12, 2024

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The transportation by Uber or Lyft is great convenience feature and reduces stress and Great service from Greg More

by MICHAEL.JUDD
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Recommend Dealer
Yes
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Jun 13, 2024

Volkswagen of Salem responded

Michael, it's great to hear that Gregory was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, Gregory Bell Service Manager gbell@lithia.com

June 07, 2024

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I go in with a specific issue and usually come out with more problems. This time, we replaced a headlight and the issue recurred; that is to say my new headlight is now out again mysteriously. I don’t know More

by vw17phil
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Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Daniel Gonzales

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Jun 12, 2024

Volkswagen of Salem responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Gregory Bell Service Manager gbell@lithia.com

June 05, 2024

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Very professional service team! Greg took care of our issue and was excellent at following through and rectifying our oil leak that happened after our oil change service. More

by KG367816
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 06, 2024

Volkswagen of Salem responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Greg here at Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

June 05, 2024

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Employee Rating

The team was communicative and responsive to our questions. They also completed our service on time. More

by MARKDMYRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales

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Jun 06, 2024

Volkswagen of Salem responded

Thank you so much, Mark, for your excellent review! We are so glad we had the opportunity to work with you and thrilled that you found your experience with us here at Volkswagen of Salem to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Gregory Bell Service Manager gbell@lithia.com

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