Graham Watson
Graham Watson at Family Hyundai

Graham Watson | Page 10

General Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

Contact Me
4.1
403 Reviews

Dealership Experience

17 yrs, 2 mos

Industry Experience

30 yrs, 3 mos

Languages Spoken

English English

4.1

403 Reviews

Write a Review

403 Reviews of Graham Watson

December 26, 2022

Dealership Rating
Employee Rating

Horrible communication! I call and don't get a response for days. I purchased the vehicle from this dealership and the only positive experience I had was with Kristen the sa More

by G_TALIAFERRO
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Colin Simmons

Dec 30, 2022

Family Hyundai responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

December 26, 2022

Dealership Rating
Employee Rating

I truly appreciate the service at Family Hyundai Mayweather from sales was great, and the rest of the team as well let me not forget Scott in finance. This whole place is just feeled with warm welco More

by Dorothy Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer, Mike Majors, Scott Lupo , Eric Kratschmer, Joe Panici, Bob Ross, Tom Salin

Dec 27, 2022

Family Hyundai responded

Thank you for choosing Family Hyundai, Dorothy. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 14, 2022

Dealership Rating
Employee Rating

Colin (in service) has been respectful, professional, and extremely helpful! Every interaction with Family Hyundai staff, since day one, has been amazing! I’ve had my Palisade since Feb, 2020! We now have th More

by KellyHicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons , Chris Powers

Dec 15, 2022

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Kelly, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

December 11, 2022

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Employee Rating

We just purchased our 5th car from Family and won’t go anywhere else. The staff is so knowledgeable and friendly to deal with! More

by COLLEEN1222
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kristi Feinberg, Colin Simmons , Joe Panici

Dec 12, 2022

Family Hyundai responded

Thank you, Colleen. It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Family Hyundai!

December 06, 2022

Dealership Rating
Employee Rating

I had a great experience purchasing my new car! Everyone involved from start to finish was friendly and easy to work with. The entire process was painless, quick and exciting! More

by RSS248
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri, George "Skip" Hasenjaeger , Joe Panici

Dec 07, 2022

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

December 01, 2022

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Employee Rating

Great service! !! Professional, yet friendly care, completed in a timely manner! My car was finished when promised! Will definitely keep coming. More

by LOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Al Pellizzeri

Dec 02, 2022

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 01, 2022

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Employee Rating

Kristi and everyone at Family Hyundai were extremely helpful and made the process easy from start to finish! More

by LOD79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kristi Feinberg, Al Pellizzeri , Sonata Bartkus

Dec 02, 2022

Family Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience Kristi and our team and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

December 01, 2022

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Employee Rating

Great service and prompt attention to detail! Work completed in a timely, professional and friendly manner! More

by LOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Al Pellizzeri

Dec 01, 2022

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

November 30, 2022

Dealership Rating
Employee Rating

We love Family Hyundai! I’ve been there for over a decade and have no complaints. Very happy with everything from a family Hyundai More

by jrachanski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerry Lacy

Dec 01, 2022

Family Hyundai responded

Thank you so much for your wonderful review, and for choosing Family Hyundai. We look forward to serving you again!

November 30, 2022

Dealership Rating
Employee Rating

I've made multiple purchases from family hyuandai and they have never failed to deliver truthfully I would get a good deal no matter where I purchased because I do my homework BUT ITS THE SERVICE DEPT th More

by Black Knight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Bob Ross, Tom Salin, Larry Edwards

Dec 01, 2022

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Dec 02, 2022

Black Knight responded

Its very easy to speak the truth

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