Gina Carpio
Gina Carpio at Greenway Kia East

Gina Carpio | Page 22

Service Manager

Greenway Kia East

8701 E Colonial Dr
Orlando, FL 32817

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4.3
255 Reviews
4.3

255 Reviews

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255 Reviews of Gina Carpio

June 14, 2024

Dealership Rating
Employee Rating

This is the second time that my service technician. His name is Finn is absolutely a wonderful, caring, kind, funny guy. This is my second time to you guys since I purchased my new 2024 Sportage for ma More

by DNUBAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alejo, Fiyinfoluwa Adeyeye, Hector Rodriguez , Shelby Bishop, Joshua Fernandez, Mathew Westberg

Jun 14, 2024

Greenway Kia East responded

We're delighted to hear that Finn has provided such excellent service during your visits to Greenway Kia East! Thank you for choosing us again for your 2024 Sportage maintenance. Safe travels from New Smyrna!

June 10, 2024

Dealership Rating
Employee Rating

Update on this dealership. Two of their employees commented on my reviews, asking me to reach out to them to make a service recovery whatsoever. I immediately reached out, but More

by MARK.TULINAO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Simon Dib, Joseph Mnassa

Jun 26, 2024

Greenway Kia East responded

It's disappointing to hear about your experience with our after-sales service, Mark. We sincerely apologize for the lack of follow-up and understand how frustrating this must be. Please reach out again so we can address your concerns promptly. Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

Jun 27, 2024

MARK.TULINAO responded

With all due respect, you can check your email and see my message there. You can reply to it if you are really sincere in giving a better after-sales service. Even the break check is overdue when you guys sold me the car. I wonder why when the agent showed me the carfax report, the tire rotation and break check overdue is not there. But when I bought the car, those alerts immediately popped up.

June 08, 2024

Dealership Rating
Employee Rating

Very attentive upon arrival. Carlos was very attentive and friendly. Waiting time was on perfect and car was ready as predicted. More

by CRAMOS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alejo , Joshua Fernandez

Jun 10, 2024

Greenway Kia East responded

Thank you for the great feedback! We're glad to hear Carlos and our team at Greenway Kia East provided attentive service and met your expectations. Enjoy your ride!

June 07, 2024

Dealership Rating
Employee Rating

I recommend this dealer to any body looking for a vehicle,best service and the best car in Orlando fl More

by EDVAZ40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alejo , Simon Dib, Joshua Fernandez

Jun 07, 2024

Greenway Kia East responded

Thanks for the recommendation! We're delighted to hear you had a great experience at Greenway Kia East. Enjoy your new vehicle and safe travels!

June 07, 2024

Dealership Rating
Employee Rating

Awesome guy. Really appreciated everything done for me there. Helped me understand oil changes are necessary More

by MIAEPEREZS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alejo, Fiyinfoluwa Adeyeye, Hector Rodriguez , Shelby Bishop, Joshua Fernandez, Mathew Westberg

Jun 07, 2024

Greenway Kia East responded

We're glad to hear you had a great experience at Greenway Kia East and found the information helpful. Thanks for sharing your feedback!

June 07, 2024

Dealership Rating
Employee Rating

People was friendly but it took to long for my appointment , Got there at 10 am and left at 2 pm More

by MORRISFLOYD13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alejo, Fiyinfoluwa Adeyeye, Hector Rodriguez , Shelby Bishop, Joshua Fernandez, Mathew Westberg

Jun 07, 2024

Greenway Kia East responded

Thank you for reviewing Greenway Kia East! We hope to see you again down the road!

June 04, 2024

Dealership Rating
Employee Rating

Great service experience keeping me informed about the status and met all expectations. I would highly recommend Greenway to all of my friends and family. More

by BRETTMYERS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alejo, Fiyinfoluwa Adeyeye, Hector Rodriguez , Shelby Bishop, Joshua Fernandez, Mathew Westberg

Jun 05, 2024

Greenway Kia East responded

Brett, we're delighted to hear you had a great service experience with us at Greenway Kia East! Thanks for recommending us to your friends and family.

June 03, 2024

Dealership Rating
Employee Rating

I have been a customer for many years at this dealership and the service I received is excellent my car performance is top notch for more than 12 years. I acknowledge the expertise of the mechanics of this More

by adorno3132jd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alejo , Joshua Fernandez

Jun 03, 2024

Greenway Kia East responded

Thank you for being a loyal customer of Greenway Kia East! We're delighted to hear that our service and mechanics have kept your car performing at its best for over 12 years. See you down the road!

June 02, 2024

Dealership Rating
Employee Rating

PEOPLE THERE ARE VERY NICE AND TOOK GOOD CARE OF ME JOSHUA IS AMAZING VERY KNOWLEDGEABLE More

by MALTESE113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Fernandez

Jun 03, 2024

Greenway Kia East responded

We are glad to hear that Joshua has taken excellent care of you. Thank you for being part of the Greenway Kia East family!

June 01, 2024

Dealership Rating
Employee Rating

Great service in very nice workers handled everything we was asking about towards our car More

by Raynard Wells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alejo, Fiyinfoluwa Adeyeye, Hector Rodriguez , Shelby Bishop, Joshua Fernandez, Mathew Westberg

Jun 03, 2024

Greenway Kia East responded

Thanks for the shoutout, Raynard! We're glad you had a positive experience at Greenway Kia East. See you down the road!

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