Gina Carpio | Page 20

Good job, kept me updated on the status of the car repair job. Thak you job. Thak you More

by TAMTAMNIC Verified Customer Verified Customer

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Great service and Josh was excellent and I was in and out immediately thank you immediately thank you More

by XIOMARARIVERA0517 Verified Customer Verified Customer

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My vehicle has been in their service yard for almost 4 months awaiting an engine replacement. They no longer answer my phone calls or text messages requesting an update. This is beyond frustrating at thi months awaiting an engine replacement. They no longer answer my phone calls or text messages requesting an update. This is beyond frustrating at this point. More

by jcbree72 Verified Customer Verified Customer

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After being very disappointed with another dealership, Greenway Kia found the problem right away and will correct it, when they have the part. Greenway Kia found the problem right away and will correct it, when they have the part. More

by Barbara Rutledge Verified Customer Verified Customer

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Service was fast and friendly. My car was finished a lot faster than I expected it was going to be finished. My car was finished a lot faster than I expected it was going to be finished. More

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Josh kept me informed of progress of the service of my two vehicles, and completed both cars within 3 hours even though the dealership was busy. Greenway takes pride in vehicle care. two vehicles, and completed both cars within 3 hours even though the dealership was busy. Greenway takes pride in vehicle care. More

by Sage4 Verified Customer Verified Customer

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I’ve had so many bad experiences at this dealership- they don’t care about the customer they just worry about making money. Starting from an issue where i had a recall on my engine and it was completely swap don’t care about the customer they just worry about making money. Starting from an issue where i had a recall on my engine and it was completely swapped out (took 2 weeks to complete the job) and having to fight for a rental / reimbursement- to my latest issue of having engine troubles (different car) just to find out it’s the alternator and being charged $200 and quoted $2000 for an alternator is insane. I dropped my car off on Monday and no one did any work on the vehicle until Tuesday because they claimed they had the wrong number which is inaccurate because I called twice for a follow up on the given Monday. There is no customer service and i was spoken to in an ill manner for no reason This is the worst Kia dealer in Orlando More

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not happy with the customer service. I was charged $250 for a service I did not request. I spoke with several managers and they were to review the tape of the conversation but none of th I was charged $250 for a service I did not request. I spoke with several managers and they were to review the tape of the conversation but none of the managers got back to me. I will never use Greenway Kia for anything ever again More

by LUKEFLEURIMA Verified Customer Verified Customer

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Joshua was great on first meeting, made you feel heard and reassured. After that radio silence. My car sat there for about 8 days and despite all my efforts to get an update on my car and it was nothing. and reassured. After that radio silence. My car sat there for about 8 days and despite all my efforts to get an update on my car and it was nothing. Emailed the GM no response. Gina was the only saving grace they had. She called a few times talked about my options and despite being hot on the phone she was professional. My only gripe is she quote the cost plus tax. When I get there to pay the bill there's a whole bunch of added fees that took what was supposed to be 800 way over 1000. More

by A Verified Customer Verified Customer

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Excellent care. We were extremely grateful as they were informative and kept us well informed during our service. We were extremely grateful as they were informative and kept us well informed during our service. More

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