Gina Carpio
Gina Carpio at Greenway Kia East

Gina Carpio | Page 19

Service Manager

Greenway Kia East

8701 E Colonial Dr
Orlando, FL 32817

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4.3
255 Reviews
4.3

255 Reviews

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255 Reviews of Gina Carpio

August 12, 2024

Dealership Rating
Employee Rating

Gina has great and I glad I was able to get my KIA back in a few days. Thank you Bob More

by BNJ1085
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 12, 2024

Greenway Kia East responded

Thank you for leaving Greenway Kia East a five-star review. It's fantastic that your experience with Gina and our team went smoothly. Enjoy your KIA!

August 10, 2024

Dealership Rating
Employee Rating

Buen service y gran atencion. Buen lugares para las espera y Buenos emplados. Se van los nuevo modelo hermoso y me gustan mas que su primo Hyundai More

by dennisdavila.dd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andres Urdaneta, Carlos Alejo, Fiyinfoluwa Adeyeye, Hector Rodriguez , oludare Baloye, Hicham Belharsa, Shelby Bishop, Joshua Fernandez, Mathew Westberg

Aug 12, 2024

Greenway Kia East responded

Gracias por compartir su experiencia positiva con nosotros en Greenway Kia East. Nos alegra saber que ha disfrutado del servicio y la atención, así como de nuestros nuevos modelos. Esperamos verle pronto otra vez, Dennis!

August 09, 2024

Dealership Rating
Employee Rating

I love this dealership. They are always amazing. Gina goes above and beyond to satisfy the customer. More

by Guendoline Carrera.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alejo , Joshua Fernandez

Aug 12, 2024

Greenway Kia East responded

We are glad to hear that Gina has gone the extra mile for you. Thank you for being a valued client of Greenway Kia East!

August 08, 2024

Dealership Rating
Employee Rating

Un servicio muy bueno, los empleados bien atentos y me explicaron todo en relación a mi auto Kia, mientas esperé, tome café y un snack,ahhh y agua. Gracias Kia East Colonial More

by porcelana1523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alejo, Fiyinfoluwa Adeyeye, Hector Rodriguez , Shelby Bishop, Joshua Fernandez, Mathew Westberg, Juan

Aug 09, 2024

Greenway Kia East responded

Gracias por compartir su experiencia positiva con nosotros! En Greenway Kia East nos esforzamos por ofrecer un servicio de excelente calidad. Esperamos que tenga una gran semana!

August 08, 2024

Dealership Rating
Employee Rating

I brought my car on for a recall. Sat for a little over two hours and then was told they did not have a part they needed or it wasn’t working. Had to come back a second day. The peopl More

by kcw1963
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alejo

Aug 19, 2024

Greenway Kia East responded

Thank you for sharing your experience. We apologize for the inconvenience of having to return a second day due to the part issue, but we're glad our team was friendly and professional during your visit. If there's anything more we can do or if you have further concerns, please feel free to reach out. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

August 08, 2024

Dealership Rating
Employee Rating

Staff was excellent, respectful, and helped me eith everything I needed. They always answered every question, never seemed bothered bu the questions, but simple always wanted to help. I'd recommend any More

by Fernando Ricardo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Williams, Pedro Sotolongo-coello, Andres Urdaneta, Iderson Elliassaint , Shelby Bishop, Alfredo Infante Perez, luis Monroy, Jose Navedo, Jairo Paez

Aug 08, 2024

Greenway Kia East responded

Fernando, we're delighted to hear that our team at Greenway Kia East provided you with excellent service and support. Thanks for recommending us!

August 04, 2024

Dealership Rating
Employee Rating

The worst part my experience was the total lack of communication from anyone in the service department. I brought my car in with a charging issue. At no time was I contacted by the service department More

by JZAJAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joshua Fernandez

Aug 19, 2024

Greenway Kia East responded

I'm really sorry to hear about the communication issues you faced. This is definitely not the level of service we aim to provide and I apologize for any frustration caused. I'd like to help resolve this matter; please reach out when you can. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

August 04, 2024

Dealership Rating
Employee Rating

This dealership is the best i am very pleased with the out come that i esperienced More

by jackiehightower57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelby Bishop, Simon Dib

Aug 05, 2024

Greenway Kia East responded

Jackie, it was our pleasure to assist you. Thank you from all of us here at Greenway Kia East!

August 03, 2024

Dealership Rating
Employee Rating

The service staff at Orlando Kia East is unbelievably professional. Gina is always on top of everything and it is extremely pleasant to deal with. I highly recommend this service department.!! More

by BigTimeGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hector Rodriguez , Mathew Westberg

Aug 05, 2024

Greenway Kia East responded

Thank you for the high recommendation! We're delighted to hear that Gina and our Greenway Kia East service staff provided such a professional experience. We appreciate your support!

August 02, 2024

Dealership Rating
Employee Rating

My experience here was awful in every sense of the word. So disorganized and unprofessional. I would never come back here again or recommend it to anyone. More

by cidneyolivo0201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Fiyinfoluwa Adeyeye , Joshua Fernandez, Mathew Westberg

Aug 28, 2024

Greenway Kia East responded

I'm truly sorry to hear about your experience. We strive for professionalism and organization, so it's disappointing to learn we left the wrong impression. If you're open to discussing this further, please reach out at your convenience. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

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