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Gavynn Norris
408 Reviews
408 Reviews
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408 Reviews of Gavynn Norris
February 10, 2026
Tom Park Auto service advisor Gavyn Norris took good care of my recent issue with the entertainment display going bad. Ordered the part and when time to install they were completed in under the time estimat of my recent issue with the entertainment display going bad. Ordered the part and when time to install they were completed in under the time estimated. The main issue here is not with Gavyn Norris or Tom Clark Auto, but with GM. GM manufactures the part then sells them to a middle man who inturn the Dealers have to purchase from. Adds a great deal of erxtra cost to the part and overall cost of repair. And wouldn't you know if goes out after warranty! More
by perkinsedwardw
Verified Customer
February 04, 2026
It had a problem with my battery took it into samantha. She had it checked out and replaced within an hour.Just excellent service all the way around She had it checked out and replaced within an hour.Just excellent service all the way around More
by DEWITZCLYDE
Other Employees Tagged: Jarrett Abel , Samantha Oliphant
January 31, 2026
Terrible communication and customer service from Gavyn. Couldn't get him to call back after leaving voicemails and the staff leaving notes on his desk. Unclear timelines and once the work finally began, i Couldn't get him to call back after leaving voicemails and the staff leaving notes on his desk. Unclear timelines and once the work finally began, it wasn't communicated on approximate completion date. More
by Jay R.
January 31, 2026
The service department is awesome especially one service consultant. Gavynn Norris this gentleman is very customer service orienteded. I will be back when time for a new truck. consultant. Gavynn Norris this gentleman is very customer service orienteded. I will be back when time for a new truck. More
by BERTWOODS1
January 26, 2026
Great experience once again. Would be hard pressed to find any issues. Would highly recommend. Would be hard pressed to find any issues. Would highly recommend. More
by alex.brandt45
Other Employees Tagged: Jarrett Abel, Edwin Chan
January 21, 2026
Great customer service. Quick work. The only reason I’ve given three stars is due to a couple of issues that I brought my vehicle in being not addressed properly. Quick work. The only reason I’ve given three stars is due to a couple of issues that I brought my vehicle in being not addressed properly. More
by S.NEEDLEMAN
January 20, 2026
They did the minimum for the service. They are in a state of mass confusion. I made reservations online for them to pick up my car for service and return it. They forgot to pick it They are in a state of mass confusion. I made reservations online for them to pick up my car for service and return it. They forgot to pick it up so I had to drive down to their location. They were supposed to return me to my home, but after 45 minutes of waiting, I had someone pick me up. When the car was ready for pickup, They made arrangements to have someone take me to the service center, only to cancel the order an hour later. Needless to say, I complained to the service manager and I am looking for a new service center to take care of my needs. Any suggestions? More
by dlbjelde
Other Employees Tagged: Jarrett Abel, Mike Belew, Taylor Adams, Jonatan Camunez , Rachel Alvey, Samantha Oliphant
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