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Gavynn Norris
Gavynn Norris at Tom Clark Auto Park

Gavynn Norris | Page 7

Service Advisor

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.7
377 Reviews
4.7

377 Reviews

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377 Reviews of Gavynn Norris

July 28, 2025

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Employee Rating

I made appt. and got right in. service was quick, I would recommend James Wood. More

by jaystanley6
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Recommend Dealer
Yes
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Jul 28, 2025

Tom Clark Auto Park responded

Thank you for your feedback, Jay! I'm glad that you received quick service and had a positive experience at James Wood Chevrolet Denton. Your recommendation means a lot to us. We look forward to assisting you on your next visit. Sincerely, James Wood AutoPark Management | 940-591-9663

July 26, 2025

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Very friendly and understood what I needed! The work was done in a timely manner! The coustemer service was great! More

by DANNYKATHYVAN
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Recommend Dealer
Yes
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Jul 27, 2025

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that you found our team at James Wood Chevrolet Denton to be friendly and attentive to your needs. It's great to know that the work was completed promptly and that you experienced excellent customer service. We appreciate your feedback and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

July 22, 2025

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They didn’t have a loner car for me well my work got done and I had to use my wife’s car and we had to figure out how she got to work More

by JEFFREYGILLETTE9
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Yes
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Jul 23, 2025

Tom Clark Auto Park responded

Thank you for your feedback. We understand that not having a loaner car available caused some inconvenience for you, and we appreciate you sharing your experience. At James Wood Chevrolet Denton, we strive to provide the best service possible, and your comments help us improve. Please feel free to reach out to us directly if you have further concerns or need assistance. We hope to serve you better in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

July 18, 2025

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Employee Rating

Gavynn was great to work with kept me informed of my vehicle! I wish the service was a little faster but I understand it may take a little longer for a mid engine car. More

by MASSEYJODIE
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Service Time
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Recommend Dealer
Yes
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Jul 18, 2025

Tom Clark Auto Park responded

Thank you for your review, Massey! It's wonderful to hear that Gavynn was great to work with and kept you informed about your vehicle. We appreciate your understanding regarding the service time, especially for mid-engine cars. We hope to see you again at James Wood Chevrolet Denton for your next vehicle needs! Sincerely, James Wood AutoPark Management | 940-591-9663

July 15, 2025

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Staff are courteous and the building is bright and clean. Fixed the problem the first time More

by SHAYES356
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Recommend Dealer
Yes
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Jul 15, 2025

Tom Clark Auto Park responded

Thank you! We appreciate your feedback about our courteous staff and the clean environment at James Wood Chevrolet Denton. It's great to hear that we were able to fix the problem on the first visit. We look forward to assisting you on your next visit. Sincerely, James Wood AutoPark Management | 940-591-9663

July 15, 2025

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We have a GMAC dealership 4 miles from our home but we choose to drive 25 mikes because your service is better and your staff more enjoyable and efficient! More

by joancoxpt
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Recommend Dealer
Yes
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Jul 15, 2025

Tom Clark Auto Park responded

Thank you for your glowing review, Joan! We truly appreciate you choosing to drive 25 miles to James Wood Chevrolet Denton for our exceptional service and dedicated staff. It means a lot to us that you recognize our efforts to provide a better experience. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

July 14, 2025

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We couldn't have asked for a better outcome thank you again-they went above and beyond More

by jacale2
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Edwin Chan, Samantha Oliphant, Mike Belew, Robert Cook, Taylor Adams, Jonatan Camunez, Rachel Alvey , Jared Laska

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Jul 14, 2025

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with us at James Wood Chevrolet Denton. Our team always strives to go above and beyond for our customers, and it’s rewarding to see that reflected in your feedback. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

July 12, 2025

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Employee Rating

Gavyn was a great service rep. Very responsive and very helpful. Could not have been more pleased! More

by greg_graber911
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Workmanship
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Recommend Dealer
Yes
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Jul 13, 2025

Tom Clark Auto Park responded

Thank you so much for your wonderful review, Greg! We’re thrilled to hear that Gavyn provided you with great service and was helpful during your visit to James Wood Chevrolet Denton. We appreciate your kind words and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

July 12, 2025

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Employee Rating

Easy to make appt, easy experience, everyone is very nice. When Will the recall parts be ready? More

by mchirdo
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 13, 2025

Tom Clark Auto Park responded

Thank you for your positive review! We're glad to hear that you had an easy experience with us at James Wood Chevrolet Denton and found our team to be friendly. Regarding your question about the recall parts, please feel free to contact us directly, and we can provide you with the most up-to-date information. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

July 11, 2025

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Employee Rating

Rating: ★☆☆☆☆ I had a disappointing experience with the service for my Chevy Traverse 2024. The appointment was set for 2 pm, but I had to wait for at least 15-20 minutes before a service advisor arriv More

by ANIMESHPRABHAKAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tim Wilkins

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Jul 12, 2025

Tom Clark Auto Park responded

Animesh, thank you for your feedback regarding your recent experience with your 2024 Chevrolet Traverse at James Wood Chevrolet Denton. We understand your frustration with the wait time, communication, and the condition of your vehicle upon return. The team appreciates you bringing these issues to our attention, as we strive to provide better service. Please feel free to reach out to us directly so we can address your concerns and ensure a better experience in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

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