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Gary Nelson
Gary Nelson at Coastal Kia

Gary Nelson | Page 17

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.8
348 Reviews
4.8

348 Reviews

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348 Reviews of Gary Nelson

August 04, 2024

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Employee Rating

Wonderful customer service, comfortable waiting area, was told I’d be out by 6pm- was in my car at 5:59pm with complimentary car wash. Always an easy and reliable service at coastal Kia. More

by aminacastro93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Bob Tomlin, Sam Weisman, David Knowles, Jay Turner , Marquita Best, Darren Gokey, Tony Kirschner

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Aug 05, 2024

Coastal Kia responded

Thank you! We sincerely appreciate the five star service review and high marks for our service team. We are thrilled to hear our team met and exceeded your expectations. We love the feedback including, "always an easy and reliable service at Coastal Kia." We appreciate your trust and thoughtful feedback.

August 04, 2024

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Employee Rating

This is my first Kia and my first time using the service department. The wait was a little longer than I hoped but everything went well. More

by megan pratt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 05, 2024

Coastal Kia responded

We appreciate your patience and helpful feedback. Thank you for the five star rating and gracious comments. We are thrilled to hear your first Kia service visit went smooth. Thank you for choosing Coastal Kia for your automotive service needs.

August 04, 2024

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Employee Rating

Outstanding dealership. I have been coming here for years and the level of service provided is superior. More

by JJBPGABBARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Howard Ramsey - Outstanding!

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Aug 05, 2024

Coastal Kia responded

Wow! Thank you! We appreciate the five star rating and high marks for our Service Consultants Gary Nelson and Howard Ramsey. We love the feedback including, "outstanding dealership...the level of service provider is superior." We appreciate your service business and are here if you need us.

August 04, 2024

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Employee Rating

Great customer service. They always make sure everything is explained thoroughly. Also ensure service is at a convenient time for you. More

by JJACKS2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Kirschner

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Aug 05, 2024

Coastal Kia responded

Perfect! Thank you for the five star review. We love the feedback including, "great customer service... ensure service is at a convenient time for you." It was thoughtful of you to rate Gary Nelson and Tony Kirschner in our service department with such high marks. Thank you for choosing Coastal Kia!

August 01, 2024

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Employee Rating

Excellent service. And I was surprised how quickly everything got done! Each item was taken care of just like I asked. Thanks! More

by JOHNFRESHWATER88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin, Sam Weisman

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Aug 01, 2024

Coastal Kia responded

Wonderful news! Thank you for the five star service review and high marks for our service consultant team. We love the feedback including, "excellent service... and I was surprised how quickly everything got done!" We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs.

August 01, 2024

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Employee Rating

Took car in for oil change inspection tire rotation Trans fluid change and car wash about 3 hrs of work that took about 2.5 hrs they explained everything as usual and the car runs great as usual no problem More

by stoneman1253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger

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Aug 01, 2024

Coastal Kia responded

You are very welcome. Thank YOU for the five star service review and high marks for John Wigger and Gary Nelson. We are happy to hear your service visit went as planned and our team exceeded your expectations. We sincerely appreciate you trusting Coastal Kia with your automotive service needs. We are here if you need us.

July 29, 2024

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Employee Rating

Professional, friendly, and courteous service. They take the hassle out of getting my car serviced. More

by Calebinnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 29, 2024

Coastal Kia responded

Fantastic news! Thank you! We appreciate the five star service review and amazing compliments. We love the feedback including, "professional, friendly, and courteous service." We are thrilled to hear or service team "takes the hassle out of getting you car serviced." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing us for your automotive service needs.

July 29, 2024

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Employee Rating

Very good service. They offered donuts to you in the service wait center. The other condiments were also great. Service came out and explained everything to me. All g More

by GLENNGRKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 29, 2024

Coastal Kia responded

Wonderful news! We sincerely appreciate the five star service review and compliments for our team. It was thoughtful of you to go online and rate your recent service experience. Thank you for choosing Coastal Kia!

July 28, 2024

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Employee Rating

The customer service team is very friendly and helpful was the first time that my oil changed here and I have a very good experience More

by susanamerlos1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 29, 2024

Coastal Kia responded

Wonderful news! We sincerely appreciate the high marks and gracious comments. We are thrilled to hear our service consultant Gary Nelson exceeded your expectations. We love the feedback including ," the customer service team is very friendly and helpful.." We strive to deliver a truly exceptional experience to every client during every visit. Thanks again!

July 28, 2024

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Employee Rating

Prompt, attentive and comfortable waiting area. Explained the necessary updates so that I could understand them! More

by pharnett
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 29, 2024

Coastal Kia responded

Thank you for the five star review! We are thrilled to hear you were able to enjoy our lounge experience. It was thoughtful of you to go online and rate your experience. We sincerely appreciate it.

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