Gary Nelson
Gary Nelson at Coastal Kia

Gary Nelson | Page 18

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.8
348 Reviews
4.8

348 Reviews

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348 Reviews of Gary Nelson

July 28, 2024

Dealership Rating
Employee Rating

Great service department. Prompt, courteous service. Great coffee and snacks . Easy to schedule service. Clean waiting area. More

by C. Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger

Jul 29, 2024

Coastal Kia responded

Thank you for the five star review and gracious feedback. We sincerely appreciate the compliments for our team and facility. Please do not hesitate to reach out if you need us. Thanks again for choosing Coastal Kia for your automotive service needs.

July 27, 2024

Dealership Rating
Employee Rating

Coastal Kia Service Center deserves the highest praise. As soon as one enters the center, you are greeted and attended to very quickly...everyone is most professional and upbeat. Special tribute to John More

by fmesk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger , Darren Gokey, NA

Jul 29, 2024

Coastal Kia responded

Thank you so much! We sincerely appreciate the five star review and compliments for John Wigger and our service team. Your gracious feedback and testimonial are amazing. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us.

July 23, 2024

Dealership Rating
Employee Rating

Very clean! I have usually gone to Jacksonville Kia and that dealership is like a ghost town- very empty, no amenities for waiting customers. Coastal Kia was act More

by jnorm25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2024

Coastal Kia responded

Thank you for making the trip to Wilmington! We sincerely appreciate the five star review and compliments for our staff and facility. We love the feedback including, "very clean... active, bustling and very comfortable." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia! We are here if you need us.

July 22, 2024

Dealership Rating
Employee Rating

Great experience -efficient and kind service advisors . Nice waiting room , made it easier to get over repair sticker shock More

by SDEMAURICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Kirschner

Jul 23, 2024

Coastal Kia responded

Thank you for the high marks and gracious comments. We are thrilled to hear you were able to take advantage of our customer lounge experience. Thank you for choosing Coastal Kia for your automotive service needs.

July 21, 2024

Dealership Rating
Employee Rating

Always easy. Polite service reps. Regular updates. The waiting area is fine with fast Wi-Fi, snacks and drinks. More

by RANGRMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin

Jul 22, 2024

Coastal Kia responded

Thank you so much! We appreciate the five star review and amazing compliments. We love the feedback including, "always easy, polite service reps, regular updates." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs.

July 20, 2024

Dealership Rating
Employee Rating

I was well treated and kept apprised of tha status of my Kia throughout my wait. More

by FRIESBOB
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2024

Coastal Kia responded

Thank you for the five star service review! We are pleased to hear our service team exceeded your expectations and kept you in the loop on the progress of your service. We strive to deliver a truly exceptional experience to every client during every visit. Please do not hesitate to reach out if you need us. Thanks again!

July 12, 2024

Dealership Rating
Employee Rating

My experience with Kia was. ..The service was Quick and the staff was professional. Great customer service. Thank you More

by LGOSS910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

Jul 12, 2024

Coastal Kia responded

Thank you for the review and high marks for our Service Consultants Sam Weisman and Gary Nelson. Your review and gracious feedback are greatly appreciated. We are here if you need us. Thanks again!

July 10, 2024

Dealership Rating
Employee Rating

Dealership was excellent with a 4-Hour turnaround time for all the recall work that was done as well as an oil change and check over. Also impressed that the dealership did not try to upsell us on expensi More

by lisalgreer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2024

Coastal Kia responded

Wonderful news! Thank you! We appreciate the heartfelt testimonial and gracious compliments. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us.

July 05, 2024

Dealership Rating
Employee Rating

Still having issues & they claim they don't feel what I'm feeling because the check engine light isn't on... took it someplace else & they felt it immediately More

by NUNNIE0711
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Jul 05, 2024

Coastal Kia responded

Thank you for your feedback. Our service team had four different team members drive your vehicle. Unfortunately we were unable to duplicate your concerns. We are thrilled to hear you got it fixed. We are here if you need us. Thanks again!

July 04, 2024

Dealership Rating
Employee Rating

Excellent top notch best of the best service treated with respect and complete transparency thank you More

by camoroyce123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Bob Tomlin, Sam Weisman , Darren Gokey, Tony Kirschner

Jul 05, 2024

Coastal Kia responded

Great news! Thank you! We sincerely appreciate the five star review and high marks for our service team members. We appreciate your trust and loyalty. Please do not hesitate to reach out if you need us.

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