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Gary Nelson
Gary Nelson at Coastal Kia

Gary Nelson | Page 14

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.8
347 Reviews
4.8

347 Reviews

Write a Review

347 Reviews of Gary Nelson

October 04, 2024

Dealership Rating
Employee Rating

This is my 4th soul with Coastal Kia. It is not just the car that brings me back, the guest services method. It's outstanding. More

by ALYCIA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, John Wigger, Bob Tomlin, Michael Mascavage, Sam Weisman , Jan (in finance) always outstanding too

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Oct 04, 2024

Coastal Kia responded

Wonderful news! Thank you! We appreciate the five star review. Your loyalty over the years has been amazing. We love the feedback including, "this is my 4th Soul with Coastal Kia." We strive to deliver a truly exceptional experience to every client during every visit. Thanks again. We are here if you need anything.

October 03, 2024

Dealership Rating
Employee Rating

Great people Great Service We feel very fortunate to have such an outstanding Kia dealership in this area! More

by BEAST4THEHEAT10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin, Sam Weisman, David Knowles, Jay Turner , Marquita Best, Darren Gokey, Tony Kirschner

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Oct 04, 2024

Coastal Kia responded

Thank you for the high ratings and gracious compliments. It was thoughtful of you to rate so many of our team members with such high marks. We appreciate your loyalty. Thank you for choosing Coastal Kia!

September 29, 2024

Dealership Rating
Employee Rating

Friendly staff, work completed timely fashion. Unfortunately will have to return for additional work when part is ordered More

by JUDGEPOINT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 30, 2024

Coastal Kia responded

Thank you for your patience. We appreciate the high marks and compliments for our service team. We love the feedback including, "friendly staff, work completed in a timely fashion." We look forward to your visit when your part arrives. Thanks again!

September 26, 2024

Dealership Rating
Employee Rating

Great place, really don’t mind having my car serviced there. Great people from the guy who check you in to the salespeople. More

by lking4433
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 27, 2024

Coastal Kia responded

We truly appreciate this amazing review. It was thoughtful of you to go online and rate your recent service experience. Thank you for the high marks for our team including our Service Consultant Gary Nelson. Please do not hesitate to reach out if you need us. Thanks again!

September 23, 2024

Dealership Rating
Employee Rating

Always friendly and knowledgeable staff, regardless of which department I may need that day. No surprises or pressure to buy anything. More

by LAWARGO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marquita Best, Kelvin Swinson

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Sep 23, 2024

Coastal Kia responded

Wonderful news. Thank you! We sincerely appreciate the high marks and gracious compliments. We appreciate the feedback including, "always friendly and knowledgeable staff regardless of which department I may need that day." We are here to help if you need us. Thanks again!

September 23, 2024

Dealership Rating
Employee Rating

Service is always performed in a timely manner and there are no surprises. The entire process from check in to picking up the vehicle is painless! More

by tm15yankscatcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Howard

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Sep 23, 2024

Coastal Kia responded

Thank you for the five star service review. It was thoughtful of you to go online and rate your recent experience. We love the feedback including, "the entire process from check in to picking up the vehicle is painless!" Please do not hesitate to reach out if you need us.

September 22, 2024

Dealership Rating
Employee Rating

Best service department I’ve ever had the pleasure of working with including Gary and John. Everyone there is very nice, but I’ve had some recurring problems and they have been very attentive empathetic More

by BRENTSTONEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger

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Sep 23, 2024

Coastal Kia responded

We sincerely appreciate your patience with any car issues you have experienced recently. Thank you for the five star review and high marks for our Service Director, John Wigger, and our Service Consultant Gary Nelson. We appreciate your loyalty. We are here if you need us. Thanks again!

September 19, 2024

Dealership Rating
Employee Rating

Was very pleased with the time it took they picked it up serviced everything and dropped it off a few hours later. They called me when it got to the shop also I thought that was pretty cool More

by codydaniel88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Bob Tomlin, Sam Weisman, David Knowles, Jay Turner , Marquita Best, Darren Gokey, Tony Kirschner

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Sep 20, 2024

Coastal Kia responded

Great news! We are thrilled to hear our service team exceeded your expectations. Thank you for the five star review and compliments for our team. Please do not hesitate to reach out if you need us.

September 18, 2024

Dealership Rating
Employee Rating

Great service. appreciate the car wash and attention to detail. wish there wasn't a 15 word min though lol More

by tashinae90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Bob Tomlin, Sam Weisman, David Knowles, Jay Turner , Marquita Best, Darren Gokey, Tony Kirschner

Report | Print
Sep 18, 2024

Coastal Kia responded

Thank you for the five star review and high marks for so many of our team members! It was thoughtful of you to go online and rate your recent experience. Thank you for choosing Coastal Kia!

September 18, 2024

Dealership Rating
Employee Rating

Great customer service from the service department staff (Bob and Gary) and sales department. Thank you More

by HENTREE2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin

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Sep 18, 2024

Coastal Kia responded

Thank you! It was thoughtful of you to rate your recent service experience online. We appreciate it. Thank you for the high marks and for recognizing Bob Tomlin and Gary Nelson by name. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs.

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