
27 Reviews
Write a Review27 Reviews of Franklin Wood
April 01, 2025
Their reps need to explain cost accurately instead Of trying to use play on words to mislead Customers. trying to use play on words to mislead Customers. More
Other Employees Tagged: Taylor Adams
March 30, 2025
Taylor did a great job communicating and creating a good experience. She helped ensure we were taken care of. experience. She helped ensure we were taken care of. More
Other Employees Tagged: Taylor Adams
March 01, 2025
I love James Wood Cadillac service department. The staff is very caring, friendly and knowledgeable. The staff is very caring, friendly and knowledgeable. More
Other Employees Tagged: Taylor Adams
February 28, 2025
James Wood has always had a great service department and have treated our cars with high excellence, as well as us! have treated our cars with high excellence, as well as us! More
Other Employees Tagged: Taylor Adams
February 22, 2025
Was there for oil change and tire rotation. Waited in lobby which was comfortable and had snacks for those waiting and a phone charging station. Also got free car wash. Waited in lobby which was comfortable and had snacks for those waiting and a phone charging station. Also got free car wash. More
Other Employees Tagged: Will Lewis
January 30, 2025
Great service department! They are very easy to work with, put me in a great loaner, and fixed the problem. They are very easy to work with, put me in a great loaner, and fixed the problem. More
Other Employees Tagged: Taylor Adams, Rachel Alvey
January 23, 2025
James Wood Auto Park Sales and service dept has always been a great experience overall the past 20 years or so...... been a great experience overall the past 20 years or so...... More
Other Employees Tagged: Taylor Adams
January 16, 2025
Very prompt with service. Called when finished to let me know. Another service gentleman Tim helped me with some questions on my dash because my service guy was at lunch. Called when finished to let me know. Another service gentleman Tim helped me with some questions on my dash because my service guy was at lunch. More
Other Employees Tagged: Edwin Chan, Tim Wilkins
January 08, 2025
James Wood Cadillac and Chevrolet is the only place I would do business. They treat me so well. would do business. They treat me so well. More
Other Employees Tagged: Will Lewis, Shellie Tait, Samantha Oliphant, Russ Ellis, Taylor Adams
January 01, 2025
Great service from Taylor and Franklin. Helped us take care of a concerning transmission issue with a simple service. Helped us take care of a concerning transmission issue with a simple service. More
Other Employees Tagged: Taylor Adams

