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Franklin Wood
Franklin Wood at James Wood AutoPark
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Franklin Wood

Loaner Specialist

James Wood AutoPark

3906 I-35E South
Denton, TX 76210

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5.0
6 Reviews
5.0

6 Reviews

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6 Reviews of Franklin Wood

September 19, 2024

Dealership Rating
Employee Rating

Easy to make an appointment. Expectations as far as time to wait & price were delivered. Taylor and staff were wonderful! More

by fmbecki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Adams

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Sep 24, 2024

James Wood AutoPark responded

Thank you so much for your kind words! We're thrilled to hear that you found it easy to make an appointment and that our team, including Taylor, met your expectations for wait time and pricing. We appreciate your feedback and hope to see you again at James Wood Chevrolet Denton! Sincerely, James Wood AutoPark Management | 940-591-9663

September 16, 2024

Dealership Rating
Employee Rating

There is always an issue with the mechanics. Once I had to diagnose through YouTube a simple thing they could not and I am not a mechanic. I brought in vehicle for a few issues when I picked it More

by MISSNITA777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike White, Tim Wilkins, Rachel Alvey

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Sep 23, 2024

James Wood AutoPark responded

Thank you for sharing your experience with us. We understand your concerns regarding the mechanical issues you've faced at James Wood Chevrolet Denton, and we appreciate your feedback. Our goal is to provide reliable service and we take your comments seriously. We encourage you to reach out to us directly so we can address these concerns and work towards a resolution. Your trust is important to us, and we look forward to improving your experience in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

September 14, 2024

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Employee Rating

Friendly sales people and managers along with fair prices and good service. A top notch organization. More

by ronsanders105
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rudy Rangel, Jarrett Abel, Samantha Oliphant, Jared Laska, Mike Belew, Taylor Adams, Rachel Alvey

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Sep 17, 2024

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you experienced friendly service, fair prices, and quality care at James Wood Chevrolet Denton. We take pride in our team and appreciate your kind words. We look forward to welcoming you back for your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

September 08, 2024

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Employee Rating

James Wood has always gone above and beyond. The delivery service is a life saver! More

by sheiladjones63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Adams

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Sep 10, 2024

James Wood AutoPark responded

Thank you for your wonderful review! We’re thrilled to hear that James Wood Chevrolet Denton has always gone above and beyond for you. It's great to know our delivery service has made a positive impact. We appreciate your support and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

September 05, 2024

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Employee Rating

We done business with James Wood for Over 35 years , we have purchased , all vechials there , keep going back to the excellent service , thank you Tim For tending to us yesterday. More

by mimir.rendon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Tim Wilkins, Taylor Adams, Jonatan Camunez, Rachel Alvey

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Sep 06, 2024

James Wood AutoPark responded

Thank you for your kind words! We truly appreciate your loyalty to James Wood Chevrolet Denton over the past 35 years. It's wonderful to hear that Tim provided you with excellent service during your visit. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

August 31, 2024

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Employee Rating

The dealership was extremely easy to schedule with and kept me updated as they gained information on my vehicle. My repair was under warranty and every detail was handled correctly and timely. More

by DAWNSULLIVAN70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Alvey

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Sep 03, 2024

James Wood AutoPark responded

Thank you for your kind words! We’re thrilled to hear that your experience with James Wood Chevrolet Denton was seamless and that your warranty repair was handled efficiently. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

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