Frank Trahan
Frank Trahan at Mac Haik Chevrolet
Refer Me

Frank Trahan

Express Service Manager

Mac Haik Chevrolet

11711 Katy Fwy.
Houston, TX 77079

Contact Me
4.4
30 Reviews
4.4

30 Reviews

Write a Review

30 Reviews of Frank Trahan

March 28, 2025

Dealership Rating
Employee Rating

Dealership is rude raising their voice at me, not even believing in their own team. Upset with me because THEY damaged my vehicle. Have plenty of video evidence. Will take legal action if I cannot get the More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brian Caldwell, Larry Patterson

Mar 28, 2025

Mac Haik Chevrolet responded

Thank you for sharing your feedback. I genuinely care about your concerns and would like the opportunity to address them. You can reach me, Antione Burks, General Sales Manager, directly at 281-596-6230. I look forward to resolving this matter to your satisfaction.

February 01, 2025

Dealership Rating
Employee Rating

Everything was great the work that was done was done in a timely manner, Eduardo and Frank explained everything that was done. I know that this is the best dealership around. Always go there to me everything More

by Monkey Man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Horace Manuel , Eduardo

November 29, 2024

Dealership Rating
Employee Rating

I recently had my vehicle serviced at Mac Haik, and I couldn't be more impressed! The service department was efficient, professional, and incredibly knowledgeable. They took the time to explain the neces More

by DQuay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Caldwell

October 17, 2024

Dealership Rating
Employee Rating

Convenient, friendly and good communication during servicing of my vehicle. Overall very pleased with my service experience. Wish there would have been a loaner vehicle available. More

by rcperwien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2024

rcperwien responded

I’ve brought my new Corvette in for service at Mac Haik twice and both times the experience exceeded my expectations.

October 16, 2024

Dealership Rating
Employee Rating

Mak Haik service team are excellent. They always get me fixed up with the service I need !!!! More

by DALEH50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 11, 2024

Dealership Rating
Employee Rating

Came in for a issue and the issue still isn’t fixed diagnosed incorrectly. Helpme More

by SHAWNF251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

August 15, 2024

Dealership Rating
Employee Rating

Service department stepped up after a lot of back and forth on an oil consumption issue on 2022 Trailboss. Ended up basically rebuilding the engine. We are waiting to hear if our warranty will be exten More

by JPECK4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Caldwell, Chris Hayden

August 14, 2024

Dealership Rating
Employee Rating

I cannot rate any service personnel less than a five. Can't imagine doing business elsewhere! You have my complete confidence! Gail P. O'Hare More

by JANDGOHARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 08, 2024

Dealership Rating
Employee Rating

Top notch friendly assistance and professional services. Consistent dealership with long term customer support. T Plummer More

by tplumm
Recommend Dealer
Yes

Other Employees Tagged: Horace Manuel, Chris Hayden , Jonathan Gomez

March 27, 2024

Dealership Rating
Employee Rating

Very bad this Servies I wait three hours and told me the part for my car unavailable Very bad Servies More

by Almahrookahmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
1

Dealership Inventory (1367 Vehicles)

used 2023 BMW 430 Gran Coupe car, priced at $38,195
2023 BMW 430 Gran Coupe
used
Aventurin Red Metallic exterior
Automatic
All-wheel Drive
new 2025 Chevrolet Suburban car, priced at $75,168
2025 Chevrolet Suburban
new
Iridescent Pearl Tricoat exterior
Automatic
Rear-wheel Drive
new 2025 Chevrolet Silverado 3500 car, priced at $74,895
2025 Chevrolet Silverado 3500
new
Sterling Gray Metallic exterior
Automatic
Four-wheel Drive
used 2021 Kia Soul car, priced at $15,893
2021 Kia Soul
used
Gravity Gray exterior
CVT
Front-wheel Drive
new 2025 Chevrolet Tahoe car, priced at $82,222
2025 Chevrolet Tahoe
new
Black exterior
Automatic
Rear-wheel Drive
new 2025 Chevrolet Traverse car, priced at $42,816
2025 Chevrolet Traverse
new
Radiant Red exterior
Automatic
Front-wheel Drive