Frank Trahan
Frank Trahan at Mac Haik Chevrolet

Frank Trahan

Express Service Manager

Mac Haik Chevrolet

11711 Katy Fwy.
Houston, TX 77079

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4.5
34 Reviews
4.5

34 Reviews

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34 Reviews of Frank Trahan

June 25, 2025

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Employee Rating

Service department is excellent. I specifically appreciate Frank Trahan, he works hard to ensure customers are satisfied and also when you have a complex issue such as mine, he made More

by LANCEF
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Recommend Dealer
Yes

Other Employees Tagged: Brian Caldwell, Brad Kny

Jun 25, 2025

Mac Haik Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mac Haik Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. That Great Mac Haik Feeling Brian Caldwell, Service Director

June 20, 2025

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I took my vehicle for a oil change, my vehicle was in and out at no time. The staff is very friendly and very attentive to your needs. I will definitely come back for all my car needs. I am very happy More

by ndiaz01
Service Price Transparency
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Recommend Dealer
Yes
Jun 21, 2025

Mac Haik Chevrolet responded

Thanks for sharing your thoughts about your experience with Mac Haik Chevrolet. We appreciate your business and hope to see you again soon! That Great Mac Haik Feeling Brian Caldwell, Service Director

June 15, 2025

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This dealership is amazing staff are knowledgeable and helpful. Will definitely take my vehicle back More

by ndiaz01
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Recommend Dealer
Yes
Jun 15, 2025

Mac Haik Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mac Haik Chevrolet. We look forward to having you as one of our valued customers for many more years to come! That Great Mac Haik Feeling Brian Caldwell, Service Director

April 09, 2025

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Fantastic service department, they were able to fix my tire pressure sensor problem quickly and cost efficient. More

by danield2025
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Recommend Dealer
Yes

March 28, 2025

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Dealership is rude raising their voice at me, not even believing in their own team. Upset with me because THEY damaged my vehicle. Have plenty of video evidence. Will take legal action if I cannot get the More

by None
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Recommend Dealer
No

Other Employees Tagged: Brian Caldwell, Larry Patterson

Mar 28, 2025

Mac Haik Chevrolet responded

Thank you for sharing your feedback. I genuinely care about your concerns and would like the opportunity to address them. You can reach me, Antione Burks, General Sales Manager, directly at 281-596-6230. I look forward to resolving this matter to your satisfaction.

February 01, 2025

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Everything was great the work that was done was done in a timely manner, Eduardo and Frank explained everything that was done. I know that this is the best dealership around. Always go there to me everything More

by Monkey Man
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Recommend Dealer
Yes

Other Employees Tagged: Horace Manuel , Eduardo

November 29, 2024

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I recently had my vehicle serviced at Mac Haik, and I couldn't be more impressed! The service department was efficient, professional, and incredibly knowledgeable. They took the time to explain the neces More

by DQuay
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Recommend Dealer
Yes

Other Employees Tagged: Brian Caldwell

October 17, 2024

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Convenient, friendly and good communication during servicing of my vehicle. Overall very pleased with my service experience. Wish there would have been a loaner vehicle available. More

by rcperwien
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Recommend Dealer
Yes
Oct 17, 2024

rcperwien responded

I’ve brought my new Corvette in for service at Mac Haik twice and both times the experience exceeded my expectations.

October 16, 2024

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Mak Haik service team are excellent. They always get me fixed up with the service I need !!!! More

by DALEH50
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Recommend Dealer
Yes

October 11, 2024

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Came in for a issue and the issue still isn’t fixed diagnosed incorrectly. Helpme More

by SHAWNF251
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Recommend Dealer
No
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