Eileen Valencia

First and foremost I really recommend West Covina Mercedes they are really great and generous people that work there, got attended with greatness especially from Eileen Valencia She was great and Mercedes they are really great and generous people that work there, got attended with greatness especially from Eileen Valencia She was great and very straight forward and definitely made sure we walked out with a car not only a car that we loved but with a SUPER great deal I really recommend her for your next car purchase the customer service was greatness she made everything possible for us to help us Thank you Eileen Valencia you are awesome and great More

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This is more a reflection on my run in with the GM who I observed to be, on separate occasions while visiting the Dealership a bully to his people rude to customers unless you are buying. Walked through th observed to be, on separate occasions while visiting the Dealership a bully to his people rude to customers unless you are buying. Walked through the lobby to leave asked me if I needed help looking for something. I said just the door and he proceeded to let me know he had 8 of them in a rude manner almost gave him the bird but did not want to sink to his level. You decide if this is the kind of place you want to deal with. On a side note forcing his people to sell some bogus Zurich Direct onto the customers for 1500 on top of the car price is complete bull crap. I know Envision owns the whole block and all these dealerships but I don't think we should pay their rent. Sell cars the right way maybe the lobby will be full someday. Get rid of the bad seed GM's you'll have happier workers, because they do work their butts off, and maybe customer loyalty too.... More

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Great car, good price, easy process thanks to Eileen and the team at Mercedes Benz West Covina. the team at Mercedes Benz West Covina. More

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I enjoyed my time wi Eileen she is very knowledgeable and friendly. I recommend her highly. friendly. I recommend her highly. More

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Helpful, attentive, service was great, I was able to take my time and review the vehicle. my time and review the vehicle. More

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Eileen was incredibly efficient, understanding and helpful to find the exact car I was looking for and the dealership offered me a deal I could not resist. This by far was my best experience at a deal helpful to find the exact car I was looking for and the dealership offered me a deal I could not resist. This by far was my best experience at a dealership ever. More

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Very accommodating and professional they make you at home. I’m very loyal to Frank and now I have two other people Eileen and wael to to thank for they are very helpful and and make me very comfortable home. I’m very loyal to Frank and now I have two other people Eileen and wael to to thank for they are very helpful and and make me very comfortable talk to them. Thank you for everything and for doing a great job helping us to get our dream car from Mercedes of West Covina More

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I had the pleasure of working with Sales Consultant Eileen Valencia. Eileen is extremely professional and really wants to connect with all her clients in getting into their dream car of choice. Profess Eileen Valencia. Eileen is extremely professional and really wants to connect with all her clients in getting into their dream car of choice. Professional, Attentive, and Understanding; the key qualities Eileen is really there for you. Very organized with her appointments and quick to reply. Go out to the dealership and speak with Eileen Valencia, she will definitely do the best of her abilities get you into your next vehicle of your choosing! More

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Thanks so much for helping to get my dream car From sales to deal closing my experience was great and it all workout the way I expected It’s my 3rd car already and it will keep counting Thanks so m sales to deal closing my experience was great and it all workout the way I expected It’s my 3rd car already and it will keep counting Thanks so much again guys keep up the good work And my very special thanks To my favorite sales person Eileen Valencia More

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Eileen got me a killer deal on my Defender and delivered it to my home. Thank you! it to my home. Thank you! More

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