Eileen Valencia
Eileen Valencia at Mercedes-Benz of West Covina

Eileen Valencia | Page 2

Internet Sales Consultant

Mercedes-Benz of West Covina

2010 E Garvey Ave S
West Covina, CA 91791

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4.5
34 Reviews
4.5

34 Reviews

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34 Reviews of Eileen Valencia

February 09, 2026

Dealership Rating
Employee Rating

Everyone is friendly and courteous. It always was a pleasure dealing with West Covin Mercedes Benz service center More

by WESTPALMDALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2026

Mercedes-Benz of West Covina responded

Thank you for recognizing our team’s friendly and courteous service. We’re delighted every visit was a pleasure and appreciate you trusting us with your Mercedes-Benz.

February 07, 2026

Dealership Rating
Employee Rating

Very good. It's just a bit pricey; the price could be lowered. The price can be reduced More

by MINGYU00912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2026

Mercedes-Benz of West Covina responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we appreciate your candid feedback. Thank you for choosing Mercedes-Benz of West Covina, we look forward to having you as a valued customer for many years to come!

February 06, 2026

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Thank you for the nice surprise! I really appreciated the car wash. That was very thoughtful. More

by dianachen2007
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Feb 06, 2026

Mercedes-Benz of West Covina responded

We’re glad the complimentary car wash after servicing your Mercedes-Benz EQB 300 was a pleasant surprise. That extra detail is our way of showing appreciation for your visit. Thanks for the five-star rating, and we look forward to assisting you again.

February 03, 2026

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Employee Rating

Special thanks to Eileen Valencia and Ana for their professionalism and care. We are very happy with our experience and vehicle. More

by rsandu22
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mario Eshak, Jake Saleh

Feb 03, 2026

Mercedes-Benz of West Covina responded

Thank you for recognizing Eileen’s professionalism and care. We are delighted you’re enjoying your new Mercedes-Benz GLS 450. We appreciate your feedback and hope to assist you again.

February 02, 2026

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Employee Rating

I had a great experience. From start to finish, the staff was professional, knowledgeable, and genuinely helpful. They took time to answer all my questions. More

by lpznancy1633
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2026

Mercedes-Benz of West Covina responded

We’re grateful for your feedback about our service on your Mercedes-Benz C-Class. Our team was glad to provide professional, knowledgeable support and clear answers to your questions. We look forward to assisting you again.

January 31, 2026

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Employee Rating

Vahe is the best he always goes out of his way to help ke with and service problems I have More

by Mattmatt248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2026

Mercedes-Benz of West Covina responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 22, 2026

Dealership Rating
Employee Rating

Great ; kind ; honest service man , would introduce to all my friends to buy more Mercede More

by WONGTAI888
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 22, 2026

Mercedes-Benz of West Covina responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 16, 2026

Dealership Rating
Employee Rating

I do not like change my sevice advise and oil change is too expence than BMW More

by APLC48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 19, 2026

Mercedes-Benz of West Covina responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Feb 05, 2026

Mercedes-Benz of West Covina responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

December 22, 2025

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Employee Rating

The service was excellent. A very new loaner vehicle was provided during the repair, and the entire process was highly efficient. More

by simplegleerr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2025

Mercedes-Benz of West Covina responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of West Covina.

December 07, 2025

Dealership Rating
Employee Rating

Dealership was very welcoming! Eileen V was FANTASTIC! She made buying process so quick and easy for me. She was very thorough about every number and was very detailed about everyt More

by aimeerj94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 07, 2025

Mercedes-Benz of West Covina responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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