Shadi Darwich

I really enjoy Mercedes-Benz of Wedt Covina and have always had amazing service! Demitra has been very helpful and made everything very easy and smooth for me! always had amazing service! Demitra has been very helpful and made everything very easy and smooth for me! More

by KENZIE_GRIMES Verified Customer Verified Customer

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I made an inquiry to Abraham about an online listing for a Sprinter van and he promptly replied with tons of pictures, info, and pricing. We scheduled a viewing appointment the next day and our interaction a Sprinter van and he promptly replied with tons of pictures, info, and pricing. We scheduled a viewing appointment the next day and our interaction since I arrived to the moment I informed him that I needed more time was professional, respectful, and courteous. When my wife and I came back the next day, Abraham and Shadi (his financial advisor) took the time to explain everything to us and helped us get a competitive APR. We parted feeling very appreciated for our business and well cared for. More

by bbondwr Verified Customer Verified Customer

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The sales process was okay initially, but my experience after driving the car off the lot has been disappointing. I’ve reached out one time and I guess also the last time with questions and concerns, no re after driving the car off the lot has been disappointing. I’ve reached out one time and I guess also the last time with questions and concerns, no responds to my messages at all. The finance department also left a very negative impression. When I went in to sign the lease, they didn’t introduce themselves, say hello, or make the process feel welcoming. The interaction felt cold and unfriendly. More

by shaoyinliu09 Verified Customer Verified Customer

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Good service happy & normal waiting time. Well train staffs taking good care the customers. Thank you Well train staffs taking good care the customers. Thank you More

by LUKEDE09 Verified Customer Verified Customer

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Fast and good service, knowledgeable, everyone is so nice there. Will come back again definitely. there. Will come back again definitely. More

by LAUKAKI_ Verified Customer Verified Customer

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Worse experience with the representative as he is not clarifying or explaining what is included in the package. clarifying or explaining what is included in the package. More

by sandy Verified Customer Verified Customer

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Five stars for Scott Bi and the team at Mercedes-Benz of West Covina. Walked in on a Saturday afternoon, was kindly greeted, and immediately felt like I was dealing with straightforward, professional peo West Covina. Walked in on a Saturday afternoon, was kindly greeted, and immediately felt like I was dealing with straightforward, professional people. I really appreciated their style of business. No games, no fluff, just direct communication and a smooth process from start to finish. Scott was able to answer all of my questions quickly and professionally, then got right to work putting together an excellent deal for me. I was able to walk out with a deal in hand the very same day. In a world where dealerships can be a mixed bag between old-school sales tactics and modern professionalism, this place truly stands out. If you want a dealership experience with no nonsense and no pressure, definitely ask for Scott directly. Great deals, great communication, and none of the typical dealership xx games. We’ll definitely be back for our next Mercedes when the lease on this one is up. More

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we where very happy with our service visit thank you . our service advisor did a good job in helping us to address all our issues. our service advisor did a good job in helping us to address all our issues. More

by dj_khrome Verified Customer Verified Customer

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Thank you Mercedes of West Covina, We had a wonderful experience leasing the certified 2026 GLC-300! Thank you very much for making it a so joyful experience and fast delivery, Thank you Edmund for hel experience leasing the certified 2026 GLC-300! Thank you very much for making it a so joyful experience and fast delivery, Thank you Edmund for helping us to get familiar with the new car features and paperwork. We appreciate Everyone' s help who worked on our deal and delivery! God Bless you All! More

by sntmor Verified Customer Verified Customer

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Very helpful and honerd other dealers coupons and our representative very nice and courteous very satisfied representative very nice and courteous very satisfied More

by Jesus valdivia Verified Customer Verified Customer

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