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Edwin Chan
Edwin Chan at Tom Clark Auto Park

Edwin Chan | Page 35

Assistant Service Manager

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.8
411 Reviews
4.8

411 Reviews

Write a Review

411 Reviews of Edwin Chan

October 25, 2023

Dealership Rating
Employee Rating

Samantha did a great job of keeping me informed with everything that was being done to my vehicle. Everyone was very nice. More

by SJP2853
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Oliphant

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Oct 26, 2023

Tom Clark Auto Park responded

Thank you for taking the time to write this review. We are pleased to hear that Samantha was able to provide an efficient and overall positive experience. Sincerely, The James Wood Buick GMC Denton Team

October 17, 2023

Dealership Rating
Employee Rating

They were very friendly and Samantha kept me informed as to what was going on with my vehicle. They got my vehicle repaired quickly. More

by SJP2853
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Oliphant

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Oct 19, 2023

Tom Clark Auto Park responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the James Wood Buick GMC Denton team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The James Wood Buick GMC Denton Team

October 17, 2023

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Employee Rating

Did not notify me with requested repair until I called to check on progress of vehicle. They let my vehicle sit with no progress or notification for 7 hours. More

by KATIEBEL18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Oct 20, 2023

Tom Clark Auto Park responded

Katie, we take your feedback seriously and would appreciate the opportunity to discuss your experience at our Service Center. Please contact us at your earliest convenience. We look forward to speaking with you. Sincerely, James Wood AutoPark Management | 940-591-9663

October 15, 2023

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Employee Rating

All the guys are helpful. They explained all the issues very clearly. They provided the loaner as well. More

by SHIV871992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Tim Wilkins, Gavynn Norris, Mike Belew , Tammy Brooks, Jared Laska, Samantha Oliphant

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Oct 18, 2023

Tom Clark Auto Park responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, James Wood AutoPark Management | 940-591-9663

October 14, 2023

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Employee Rating

The staff was very organized and efficient in the repair of my AC on my Equinox. More

by LAMILLS1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 17, 2023

Tom Clark Auto Park responded

Thank you for your wonderful feedback! We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The James Wood Buick GMC Denton Team

October 06, 2023

Dealership Rating
Employee Rating

Service Rep always kept me informed about the issues and time needed to fix the issues. More

by hgrant1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks, Jared

Print
Oct 09, 2023

Tom Clark Auto Park responded

Thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, James Wood AutoPark Management | 940-591-9663

October 06, 2023

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Employee Rating

Excellent service as always! ! Helped me solve an emergency and worked me in as I had no appointment. More

by ATSUGI86N62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

Print
Oct 09, 2023

Tom Clark Auto Park responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at James Wood Chevrolet Denton. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

October 04, 2023

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Employee Rating

Very pleased with every level of service, tech and service writer. Will definitely be coming back. More

by momduy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

Print
Oct 06, 2023

Tom Clark Auto Park responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Sincerely, James Wood AutoPark Management | 940-591-9663

October 02, 2023

Dealership Rating
Employee Rating

My experience with James Wood Cadillac service team was excellent as usual. Thanks to all of you. More

by JBACORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

Print
Oct 05, 2023

Tom Clark Auto Park responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, James Wood AutoPark Management | 940-591-9663

October 01, 2023

Dealership Rating
Employee Rating

Easy in and easy out. They let you know how long it will be and in the mean time you can watch Tv, have a snack, and a drink in a comfortable waiting room (more like a lou More

by kathrynleighknight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

Print
Oct 04, 2023

Tom Clark Auto Park responded

Thank you for visiting our service department and for leaving the kind words, Kathryn. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

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