Eddie Shadgett
Eddie Shadgett at Toyota of Cleveland

Eddie Shadgett

Service Advisor

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

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5.0
18 Reviews
5.0

18 Reviews

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18 Reviews of Eddie Shadgett

May 26, 2025

Dealership Rating
Employee Rating

This will be my 2nd car from Toyotal of Cleveland. They work hard in helping you get the car you need and follow up with a great service department. More

by robin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 26, 2025

Toyota of Cleveland responded

Hi Robin, thank you for choosing Toyota of Cleveland again! We're delighted to hear about your positive experiences with both our sales and service teams. Enjoy your new car!

May 14, 2025

Dealership Rating
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Service was as promised, all went as expected. Check out was very convenient and courteous. Honored coupon that was sent to me by ToC. More

by jeffrey.l.bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2025

Toyota of Cleveland responded

Jeffrey, we're delighted to hear that your service experience at Toyota of Cleveland was convenient and met your expectations. Thanks for sharing this feedback with us!

April 11, 2025

Dealership Rating
Employee Rating

Tyler helped tremendously in making our purchase of our new Rav 4 seamless. He was attentive to our needs and desires in a new vehicle. He worked very well with us in trading in our much loved, 2005 To More

by lanzad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Ratledge, Tyler Gibson

Apr 11, 2025

Toyota of Cleveland responded

Thank you for sharing your experience with us! We're delighted to hear that Tyler and the team at Toyota of Cleveland made your purchase seamless. Enjoy every moment in your new Rav 4, and we're here if you need anything down the road!

April 03, 2025

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Employee Rating

Friendly staff; knowledgeable Staff. When I bring my van for service and is finished the young man who checked me in, explains everything dome and answers any questions I may have. More

by Isabella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2025

Toyota of Cleveland responded

Isabella, we're delighted to hear that our team at Toyota of Cleveland provided you with friendly and knowledgeable service. Thank you for sharing your experience!

March 05, 2025

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On time, friendly, professional. yes, yes, yes. Yes, will be back. Like this dealership in Cleveland, Tennessee More

by woodall86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2025

Toyota of Cleveland responded

Thank you for the enthusiastic feedback! We're delighted to hear that our team at Toyota of Cleveland provided a timely and professional experience. We look forward to welcoming you back again in the future!

November 09, 2024

Dealership Rating
Employee Rating

From Buying a Car to Service is Five Star everything so easy. Matthew n Stockton are the best. Service department very friendly. More

by DannyW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Toyota of Cleveland responded

Danny, we're delighted to hear that Matthew and Stockton made your experience at Toyota of Cleveland a five-star one! Our team is always here to ensure everything goes smoothly. Thanks for the kind words!

September 30, 2024

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Employee Rating

Always friendly, always accommodating. Great service advisor. The video of the technician explaining any issues is a great thing. More

by wayah64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Mendez

Oct 01, 2024

Toyota of Cleveland responded

We're delighted to hear you enjoyed the friendly and accommodating service at Toyota of Cleveland. Thanks for highlighting our video updates from our technicians!

April 10, 2024

Dealership Rating
Employee Rating

Attention is always promptly given and considerations kindly addressed. I am happy for my Toyota to receive service here. More

by bauere
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Apr 10, 2024

Toyota of Cleveland responded

Thank you for trusting the Toyota of Cleveland team with your service needs! We appreciate your support and look forward to your next visit!

March 22, 2024

Dealership Rating
Employee Rating

Great experience buying the car! Logan, our sales consultant, was helpful and very knowledgeable, and we actually enjoyed buying a car!! More

by pfrancis701
Recommend Dealer
Yes

Other Employees Tagged: Logan Maddox

Mar 25, 2024

Toyota of Cleveland responded

We're delighted that Logan made your car-buying experience enjoyable. We appreciate the positive feedback! - Toyota of Cleveland

January 29, 2024

Dealership Rating
Employee Rating

Great service and very friendly staff. It was a pleasure to do business with them More

by c_horton65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Trout, Anthony Durbin, Andy Peek, Luis Mendez, Angelia Caronia , Frankie Foster, Matthew Kress, Jeremy Thomas, Cameron Toll

Jan 29, 2024

Toyota of Cleveland responded

Horton, thank you for trusting us with your business! We'll see you next time. Safe travels!- The Toyota of Cleveland Team

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