Eddie Marshall
Eddie Marshall at Southern Ford

Eddie Marshall

Commercial Service Advisor

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.8
176 Reviews
4.8

176 Reviews

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176 Reviews of Eddie Marshall

December 14, 2025

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Employee Rating

There was a mixup on my service appointment but the shop manager took care of business. I was in and out with what I needed quickly. The manager kept me informed on the progress. Overwhelmed by the truck sh More

by JANEJESSBARBOUR
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Recommend Dealer
Yes

December 11, 2025

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The service writer, Eddie was very helpful and did a great job serving my vehicle. He also helped me get a good deal on a new set of tires. More

by broccutodrywall
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Recommend Dealer
Yes

December 05, 2025

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When I called for nail in tire. I was taken care of when I showed up. Very good customer service. More

by ezjoewilson
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Recommend Dealer
Yes

Other Employees Tagged: QUERIDA WILLIAMS

December 04, 2025

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Very pleasant staff. I waited on the car and the work was done in about 1 1/2?hours. More

by CRAIGSMITH50
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Recommend Dealer
Yes

November 24, 2025

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Great people, great service manager, great technicians, great pick and delivery service. Never had a better experience with any other company. More

by ROY_FRIEND
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Recommend Dealer
Yes

November 14, 2025

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Fast, friendly and fair. Had them look at a couple other issues and they were very helpfull More

by Waynewmorgan920
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Recommend Dealer
Yes

November 09, 2025

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He was very pleasant and helpful. He tried to fine me a mustang, but, it was already sold. Hope to see him again for his excellent service. More

by cdipalmo55
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Recommend Dealer
Yes

October 30, 2025

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She was very professional with the way she handled herself and ask the questions answer the questions that we had and came out to check on us More

by kathywiseman01
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Recommend Dealer
Yes

October 27, 2025

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It took a little longer than I expected to get my truck back but the work was good. More

by didharris
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Recommend Dealer
Yes

October 24, 2025

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Southern Ford did a wonderful job in a very timely manner and I am very pleased with the job and will go back when I need additional service! More

by tedamauch
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Recommend Dealer
Yes
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