Chris Ziegler
Chris Ziegler at Russ Darrow Chrysler Dodge Jeep RAM of Madison

Chris Ziegler

Service Advisor

Russ Darrow Chrysler Dodge Jeep RAM of Madison

3502 Lancaster Dr
Madison, WI 53718

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4.9
171 Reviews
4.9

171 Reviews

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171 Reviews of Chris Ziegler

June 14, 2026

Dealership Rating
Employee Rating

Great fast serviut we nice fast service. Very courteous workers. And loved the popcorn and a waiter More

by JKSTOUT2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2026

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

It’s wonderful to hear our quick service, courteous team, and popcorn with a personal touch made your visit enjoyable. Chris and the team appreciate you bringing your Kia Sportage in and look forward to helping again. Chad Ellis chad.ellis@russdarrow.com

June 07, 2026

Dealership Rating
Employee Rating

Very responsive and communicative. Thanks! Very responsive and communicative. Thanks! No thank you ...Next please. More

by DTORGERSON1
Recommend Dealer
Yes

Other Employees Tagged: Chris Ziegler

Jun 07, 2026

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for sharing your feedback on the service of your Dodge Ram 1500. We’re glad our team was responsive and communicative throughout the visit. We appreciate your trust and look forward to assisting you with your next service. Chad Ellis chad.ellis@russdarrow.com

June 06, 2026

Dealership Rating
Employee Rating

Great customer service, took the time to explain and answered all questions. Service advisor Chris was outstanding More

by DC
Recommend Dealer
Yes

Other Employees Tagged: Chris Ziegler

Jun 06, 2026

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for sharing your experience with us. It’s great to hear Chris provided thorough explanations and answered all your questions. We’re glad you were pleased with our Ram service and look forward to assisting you again. Chad Ellis chad.ellis@russdarrow.com

June 05, 2026

Dealership Rating
Employee Rating

Since we were desperately in need of help so appreciated the Uber to Enterprise and the drop off at the end...All and Chris turned an emergency into a no stress situation. Thank you ?? More

by khherzog
Recommend Dealer
Yes

Other Employees Tagged: Chris Ziegler

Jun 05, 2026

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We appreciate you highlighting how Chris and the ride arrangements to Enterprise and back turned an emergency for your Jeep Grand Cherokee into a stress-free experience. Let us know anytime you need assistance. Chad Ellis chad.ellis@russdarrow.com

May 06, 2026

Dealership Rating
Employee Rating

The whole department is always top-notch! Quick, friendly, responsive, knowledgeable, and generally get me out the door fast! More

by Apollo74marquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2026

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your five-star review. We’re pleased Chris and our service team provided fast, friendly, and knowledgeable care for your Dodge Ram 1500. We look forward to assisting you again. Chad Ellis chad.ellis@russdarrow.com

May 03, 2026

Dealership Rating
Employee Rating

Chris always is very professional. He's helpful & very considerate of my time. I enjoy working with him More

by chrisrotre
Recommend Dealer
Yes

Other Employees Tagged: Chris Ziegler

May 06, 2026

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison! Chad Ellis chad.ellis@russdarrow.com

May 03, 2026

chrisrotre responded

Thank you for all your help.

May 03, 2026

Dealership Rating
Employee Rating

No accountability, they do not keep their word. They do not care about the customer, only the sale. More

by Larrylallen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 06, 2026

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your review, Larry. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Chad Ellis chad.ellis@russdarrow.com

May 02, 2026

Dealership Rating
Employee Rating

Chris gets me in and gets the service done on my vehicles with great care and stays up to date with every step. More

by goosecommander27
Recommend Dealer
Yes

Other Employees Tagged: Chris Ziegler

May 03, 2026

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for sharing your experience. We’re pleased Chris provided attentive care and clear updates throughout the Ford Escape service. Your 5-star rating means a lot to us. Chad Ellis chad.ellis@russdarrow.com

May 01, 2026

Dealership Rating
Employee Rating

I purchased this and another grand cherokee here and have always had both serviced here. The people are great and they always let you know what is going on. More

by Lynette Meinholz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aly Mohr

May 01, 2026

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We’re grateful for your continued trust in our team for purchasing and servicing your Grand Cherokees. It’s rewarding to know our staff keeps you informed throughout every service. We look forward to helping with your Jeep again soon. Chad Ellis chad.ellis@russdarrow.com

April 29, 2026

Dealership Rating
Employee Rating

Very good experience. Very efficient and on the ball. In and out in know time. More

by DUSTINHUGHES675
Recommend Dealer
Yes

Other Employees Tagged: Chris Ziegler

Apr 29, 2026

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

It’s fantastic to hear your Jeep service was so efficient and kept you in and out quickly. We appreciate your 5-star rating and your feedback on our team’s attentiveness. We look forward to assisting you again. Chad Ellis chad.ellis@russdarrow.com

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