Chris Cochems

Ryan GM called me to check in if I am having trouble with my car. I told my concerns and he kindly offered considerable options to trade-in my car I bought from Drive Direct months ago. He cared his customer my car. I told my concerns and he kindly offered considerable options to trade-in my car I bought from Drive Direct months ago. He cared his customer’s satisfaction and have us left the place happier than ever. Thank you for showing value to your customer and be honest! More

by tzirareyhan Verified Customer Verified Customer

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Toyota Direct took about 4 hours to get me quotes for buying a new Highlander and then to get through financing. This seems rather long. But we are very happy with our car!!! buying a new Highlander and then to get through financing. This seems rather long. But we are very happy with our car!!! More

by jaxwins29 Verified Customer Verified Customer

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No hard sell. Respectful of my car wish list. Polite and professional. A little challenging to reach my salesperson, but he always contacted me Respectful of my car wish list. Polite and professional. A little challenging to reach my salesperson, but he always contacted me More

by wwaterjen Verified Customer Verified Customer

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It was a good experience. I got in a got my vehicle and did everything quickly. ! I got in a got my vehicle and did everything quickly. ! More

by ksearer1 Verified Customer Verified Customer

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Good deal on our two new cars. Trade-in amounts were fair and they worked hard to get us the loan rate we wanted. Would recommend Toyota Direct for buying your next car. Trade-in amounts were fair and they worked hard to get us the loan rate we wanted. Would recommend Toyota Direct for buying your next car. More

by ddesender Verified Customer Verified Customer

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Every one was very helpful I’m making purchase of Tundra and working with trade in was a good experience and working with trade in was a good experience More

by steveac1 Verified Customer Verified Customer

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Consistency in customer service makes me be loyal to the brand and this happened in the last 12 years. All family is upgraded but one thing is constants Toyota because we love the reliability and attention brand and this happened in the last 12 years. All family is upgraded but one thing is constants Toyota because we love the reliability and attention to details, and service is very good. So, if we need a crew or our finds or co-workers we ask them to go to Toyota Direct, ask for Patti or anyone else. The manager at service center and his team is excellent finding solution for all our requests - not sure if the name is correct Paul. More

by Virginia Bistriceanu Verified Customer Verified Customer

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I primarily worked with Taye Darwish by phone. He was fantastic in answering my questions and doing everything he could to be sure we were able to get the specific vehicle we wanted. We live in Mi He was fantastic in answering my questions and doing everything he could to be sure we were able to get the specific vehicle we wanted. We live in Michigan and drove down to Columbus to pick up the car. Taye drove to another dealership to get the car so it would be there when we arrived. The service, selection and value of trade in were so great that we will not purchase another Toyota without checking out Toyota Direct even thought it is 4 hours from home. More

by rvandonselaar Verified Customer Verified Customer

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Fadi and Chris both did an excellent job of listening to my needs and taking care of them! my needs and taking care of them! More

by matt Verified Customer Verified Customer

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I went to the dealer store a few times before my purchase and so interacted with more agents. Everybody was very helpful. and so interacted with more agents. Everybody was very helpful. More

by 7alberi Verified Customer Verified Customer

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