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Catherine Schlueter
Catherine Schlueter at Norm Reeves Honda Superstore - Huntington

Catherine Schlueter

Service Director

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.6
43 Reviews
4.6

43 Reviews

Write a Review

43 Reviews of Catherine Schlueter

June 03, 2025

Dealership Rating
Employee Rating

It’s great. I always am helped and will come back. Great place. Highly recommended More

by Vito.Rainieri1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck, Ivette Rodriguez, John Le, Viviana Saenz, Tony Lagos, Edward Obando, Kevin Lam, Nicholas Knight

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Jun 04, 2025

Norm Reeves Honda Superstore - Huntington responded

Thanks a million, Vito! We’re honored to be the team you lean on for all your automotive needs. Rest assured, we’ll always have your back—just give us a call anytime.

June 03, 2025

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Employee Rating

This service department is consistently fast without sacrificing detail. They listen to your concerns and address them directly all while keeping you updated throughout the process. It’s the only place More

by joshua.schlueter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Ung

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Jun 04, 2025

Norm Reeves Honda Superstore - Huntington responded

Hey there, Joshua! What a joy it is to have you as a loyal customer. We appreciate you acknowledging our team's expertise and attentiveness, and we're glad your experiences have consistently lived up to our standards. See you next time!

May 16, 2025

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Employee Rating

Ivette is the best ever service advisor. Very thoughtful and and helpful to be sure that you are getting the best deal possible. Elias Ponce the manager in the Parts Department always goes o More

by Dtrotz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elias Ponce, Vince Castro, Jason Ung, Benito Torres, Ivette Rodriguez, John Le, Viviana Saenz , Tech Tang, Tech Tang

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May 16, 2025

Norm Reeves Honda Superstore - Huntington responded

What a nice review, and Ivette and Elias will certainly appreciate reading it! We aim to make your service visit everything you hope to expect and much more. Your Honda is just as important to us as it is to you. We're glad that your car is back on the road and in good shape. See us again some time! Thank you!

March 21, 2025

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Employee Rating

They made a special effort to solve a problem. Everyone was so curious. The dealership was very clean. More

by Krcornelison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edward Obando, Kevin Lam

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Mar 26, 2025

Norm Reeves Honda Superstore - Huntington responded

We're delighted by your review! Our team loves what they do and problem-solving is important to us, so this is great to hear! If you need anything else in the future, just reach out. We'll be here!

February 22, 2025

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Employee Rating

I felt welcomed and cared for from start to finish. Blah blah blah blah blah blah More

by slarson003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck

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Feb 24, 2025

Norm Reeves Honda Superstore - Huntington responded

We think that our Honda service is anything but blah! We appreciate you letting us know that your service visit for your Honda went well. If you need anything else, please feel free to reach out. Thank you!

February 03, 2025

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Employee Rating

Great experience I wish they would use my $25 coupon that day I asked, but Tony said he didn’t need it More

by mkelly3131@gmail..com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck, Ivette Rodriguez, John Le, Viviana Saenz, Tony Lagos, Edward Obando, Kevin Lam, Nicholas Knight , Tech Tang

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Feb 03, 2025

Norm Reeves Honda Superstore - Huntington responded

We're pleased that you had a good service visit for your Honda! Even though you couldn't use the coupon for this visit, we strongly encourage you to check out our service specials before you return. Thanks for your business, and we hope to see you at your next appointment!

January 24, 2025

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Employee Rating

Love coming to this location always make me feel like a valued customer like making the drive More

by Zabdielmelgoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck, Ivette Rodriguez, John Le, Viviana Saenz, Tony Lagos, Edward Obando, Kevin Lam, Nicholas Knight , Tech Tang

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Jan 24, 2025

Norm Reeves Honda Superstore - Huntington responded

You are a valued customer! We're thrilled that you had such a wonderful experience getting service for your Honda. Thanks so much! If you're in a rush, please take advantage of our Express Service.

January 19, 2025

Dealership Rating
Employee Rating

I highly recommend Edward and Norm Reeves! The entire process from making the appt, the comms and the actual service was stellar. Edward made it all happen. In short, he and the entire norm re More

by Mmcshane2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck, Ivette Rodriguez, John Le, Viviana Saenz, Tony Lagos, Edward Obando, Kevin Lam, Nicholas Knight , Tech Tang

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Jan 21, 2025

Norm Reeves Honda Superstore - Huntington responded

We’re thrilled you had a stellar experience with Edward and our team! Thank you for the high recommendation—it means the world to us. We look forward to your next visit!

January 05, 2025

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Employee Rating

Super professional, amable, cortés y muy respetuoso, pero sobretodo muy puntual en su trabajo te tiene el carro a tiempo. More

by carlosma4830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Ung, Clayton Einck, Benito Torres, Ivette Rodriguez, John Le, Viviana Saenz, Tony Lagos

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Jan 06, 2025

Norm Reeves Honda Superstore - Huntington responded

¡El servicio puntual debe ser una prioridad en todos los concesionarios, Carlos! Nos alegra que hayas podido aprovechar nuestros servicios, y eres bienvenido en cualquier momento. Por favor, háznos saber qué más podemos hacer por ti. ¡Gracias!

December 19, 2024

Dealership Rating
Employee Rating

Ivette is the best service ever! Always on top of everything, excellent follow up and customer service. More

by Pennytrotz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Olive, Elias Ponce, Jason Ung, Benito Torres, Ivette Rodriguez, John Le, Viviana Saenz, Hunter Hall , Tech Tang

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Dec 20, 2024

Norm Reeves Honda Superstore - Huntington responded

Penny, we're happy to hear these kind words for Ivette! She'll be glad to hear this. We appreciate you and look forward to being your go-to destination for service.

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