Carlos Azahares

Took $83,355. 74 via fed wire on 6/4/26 as payment in full for a used car with delivery approx. 45 mins away from dealership. The car was never delivered or was 74 via fed wire on 6/4/26 as payment in full for a used car with delivery approx. 45 mins away from dealership. The car was never delivered or was never released from the previous owner. As of today, 6/0/26, the physical car sits in the new paying customer’s driveway without access or owner level control (which remains in the previous owners possession). The car does not start. The car does not function. Hollywood KIA reps have been continuously made aware of the issue repeatedly and exhaustively on a rolling daily basis. On 6/8/26, after days of exhaustive written and record notice of the defect (and outstanding delivery/performance issues) MANAGEMENT staff at Hollywood Kia attempts to lock the bad faith from unwinding. As is evident in the digital contract fingerprints: E-SIGNED RENNER TOLEDO on 2026-06-08 15:56:43 GMT MGR. [many docs e-signed] E-SIGNED RENNER TOLEDO on 2026-06-08 15:57:49 GMT MGR. was the digital stamp on the last signature. This looks worse than bad faith. Federally insured banking institutions were involved. Significant monies moved interstate. Hollywood KIA staff have expressly acknowledged that the access defect was known before delivery. They knew they the car they were delivering was a lemon and they did it anyways. Worse, Hollywood Kia admitted it in writing. The issue was not just the usual scams, such as swapping out the tires for bald ones and accepting $500 off books cash in lieu of the $3000 warranty that was being leveraged (a day after payment in full and no delivery) as a vehicle delivery hostage mechanism (they also did both of those things). The issue is that today is that Hollywood Kia seems to have engaged in an organized scheme to defraud and made federal banking institutions a party to same. For anyone who wants to see: text me, I’m an open book. I’ll send you all the docs, screenshots, recordings, emails, texts, etc etc etc. More

by 44758 AUTO TRUST Verified Customer Verified Customer

Report | Print

I went for a recall that came out well. Once there, they inspected my vehicle and filled all fluids that were low. Overall service was quick, accommodating, and the CS Rep that assisted me Once there, they inspected my vehicle and filled all fluids that were low. Overall service was quick, accommodating, and the CS Rep that assisted me kept me informed. It was a good experience. More

by PGARFIELD1954 Verified Customer Verified Customer

Report | Print

Hollywood KIA truly makes you feel like family. Carlos kept me informed every step of the way, making the entire process smooth, easy, and stress-free. Carlos kept me informed every step of the way, making the entire process smooth, easy, and stress-free. More

by Krishae adams Verified Customer Verified Customer

Report | Print

Amazing ? ? very patient and helpful!!! Assisted throughout the whole process and made sure I was happy with the outcome. Rolled with me patiently as the vehicl ? very patient and helpful!!! Assisted throughout the whole process and made sure I was happy with the outcome. Rolled with me patiently as the vehicle selected had to be changed and even though he had to leave he stayed until I was done. More

by jmelend1 Verified Customer Verified Customer

Report | Print

Carlos was amazing Hands down one of the best car-buying experiences I’ve had! Kia team went above and beyond, what I appreciated most everyone that I encountered kept checking in with me. Carlos & Turk tha experiences I’ve had! Kia team went above and beyond, what I appreciated most everyone that I encountered kept checking in with me. Carlos & Turk thanks for making everything easy, and being transparent. If you’re looking for great deals and even better service, go to HOLLYWOOD KIA! More

by Krishae adams Verified Customer Verified Customer

Report | Print

Excellent customer service and support. Carlos was very engaged by learning about my needs and delivering the perfect car and price. I highly recommend Carlos. Carlos was very engaged by learning about my needs and delivering the perfect car and price. I highly recommend Carlos. More

by JBGCOUNSELING Verified Customer Verified Customer

Report | Print

Great over all experience and waiting time! The finance department was very informative and honest, transparent, unlike other dealers. Love the car and no pressure approach. The finance department was very informative and honest, transparent, unlike other dealers. Love the car and no pressure approach. More

by oana Verified Customer Verified Customer

Report | Print

Excellent service I left very happy more then I expected I will recommend and come back thank you I will recommend and come back thank you More

by ORITABRAMOV Verified Customer Verified Customer

Report | Print

Excellent customer service and support. Carlos was very engaged by learning about my needs and delivering the perfect car and price. I highly recommend Carlos. Carlos was very engaged by learning about my needs and delivering the perfect car and price. I highly recommend Carlos. More

by jorgeben1 Verified Customer Verified Customer

Report | Print

Me gustó la atención y la forma en que me explicaron todo. Fue una experiencia muy buena. todo. Fue una experiencia muy buena. More

by miami1626flager Verified Customer Verified Customer

Report | Print