Dealership Experience
11 mos
Languages Spoken
English
Spanish
167 Reviews
Write a Review167 Reviews of Victor Llano
June 13, 2026
Excellent prise in charge by Felipe Gonzalez! Warm full welcoming words from a beautiful usher woman. Then an Excellency in the Professionalism of my agent all along the process. Till the end. Warm full welcoming words from a beautiful usher woman. Then an Excellency in the Professionalism of my agent all along the process. Till the end. More
Other Employees Tagged: Felipe Gonzalez
June 11, 2026
Great customer service, always kept me updated on the progress. They always do a complete inspection of the car and advise me of potential future maintenance issues. progress. They always do a complete inspection of the car and advise me of potential future maintenance issues. More
Other Employees Tagged: Luiz
June 09, 2026
Took $83,355. 74 via fed wire on 6/4/26 as payment in full for a used car with delivery approx. 45 mins away from dealership. The car was never delivered or was 74 via fed wire on 6/4/26 as payment in full for a used car with delivery approx. 45 mins away from dealership. The car was never delivered or was never released from the previous owner. As of today, 6/0/26, the physical car sits in the new paying customer’s driveway without access or owner level control (which remains in the previous owners possession). The car does not start. The car does not function. Hollywood KIA reps have been continuously made aware of the issue repeatedly and exhaustively on a rolling daily basis. On 6/8/26, after days of exhaustive written and record notice of the defect (and outstanding delivery/performance issues) MANAGEMENT staff at Hollywood Kia attempts to lock the bad faith from unwinding. As is evident in the digital contract fingerprints: E-SIGNED RENNER TOLEDO on 2026-06-08 15:56:43 GMT MGR. [many docs e-signed] E-SIGNED RENNER TOLEDO on 2026-06-08 15:57:49 GMT MGR. was the digital stamp on the last signature. This looks worse than bad faith. Federally insured banking institutions were involved. Significant monies moved interstate. Hollywood KIA staff have expressly acknowledged that the access defect was known before delivery. They knew they the car they were delivering was a lemon and they did it anyways. Worse, Hollywood Kia admitted it in writing. The issue was not just the usual scams, such as swapping out the tires for bald ones and accepting $500 off books cash in lieu of the $3000 warranty that was being leveraged (a day after payment in full and no delivery) as a vehicle delivery hostage mechanism (they also did both of those things). The issue is that today is that Hollywood Kia seems to have engaged in an organized scheme to defraud and made federal banking institutions a party to same. For anyone who wants to see: text me, I’m an open book. I’ll send you all the docs, screenshots, recordings, emails, texts, etc etc etc. More
Other Employees Tagged: Liz Hernandez, Carlos Azahares, Daniel Salazar, Oriel Kennion, Ryan Hall, Carlos Salazar, Jose Sanchez, Dani Bello , RENNER TOLEDO, “Johnathan” (used car buyer), TOLEDO ZARRAGOI
June 07, 2026
Was quick and no issues. The team were helpful. I will recommend this location with friends and family The team were helpful. I will recommend this location with friends and family More
Other Employees Tagged: Mario Ramirez
June 02, 2026
I had an amazing experience this past weekend at Hollywood Kia! Oriel was incredible from start to finish—he really took care of me, moved fast, and made the whole process easy and stress-free. Even Hollywood Kia! Oriel was incredible from start to finish—he really took care of me, moved fast, and made the whole process easy and stress-free. Even with my credit situation and a low down payment, he made it happen and got me into a great car way quicker than I expected. The GM Ryan also came through and made sure everything was handled smoothly. You can tell they really care about helping people, not just making a sale. I left feeling taken care of and honestly just grateful for how everything worked out. If you’re thinking about getting a car, definitely go see Oriel and the team at Hollywood Kia—they really go above and beyond. More
Other Employees Tagged: Oriel Kennion, Ryan Hall

