Took $83,355.
74 via fed wire on 6/4/26 as payment in full for a used car with delivery approx. 45 mins away from dealership.
The car was never delivered or was
74 via fed wire on 6/4/26 as payment in full for a used car with delivery approx. 45 mins away from dealership.
The car was never delivered or was never released from the previous owner. As of today, 6/0/26, the physical car sits in the new paying customer’s driveway without access or owner level control (which remains in the previous owners possession). The car does not start. The car does not function. Hollywood KIA reps have been continuously made aware of the issue repeatedly and exhaustively on a rolling daily basis. On 6/8/26, after days of exhaustive written and record notice of the defect (and outstanding delivery/performance issues) MANAGEMENT staff at Hollywood Kia attempts to lock the bad faith from unwinding. As is evident in the digital contract fingerprints: E-SIGNED RENNER TOLEDO on 2026-06-08 15:56:43 GMT MGR.
[many docs e-signed]
E-SIGNED RENNER TOLEDO on 2026-06-08 15:57:49 GMT MGR.
was the digital stamp on the last signature.
This looks worse than bad faith. Federally insured banking institutions were involved. Significant monies moved interstate.
Hollywood KIA staff have expressly acknowledged that the access defect was known before delivery.
They knew they the car they were delivering was a lemon and they did it anyways. Worse, Hollywood Kia admitted it in writing. The issue was not just the usual scams, such as swapping out the tires for bald ones and accepting $500 off books cash in lieu of the $3000 warranty that was being leveraged (a day after payment in full and no delivery) as a vehicle delivery hostage mechanism (they also did both of those things). The issue is that today is that Hollywood Kia seems to have engaged in an organized scheme to defraud and made federal banking institutions a party to same.
For anyone who wants to see: text me, I’m an open book. I’ll send you all the docs, screenshots, recordings, emails, texts, etc etc etc.
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by 44758 AUTO TRUST
Verified Customer
Verified Customer
Other Employees Tagged:
Liz Hernandez,
Carlos Azahares,
Daniel Salazar,
Oriel Kennion,
Ryan Hall,
Victor Llano,
Jose Sanchez,
Dani Bello
, RENNER TOLEDO, “Johnathan” (used car buyer), TOLEDO ZARRAGOI
Jun 17, 2026 -
Hollywood Kia responded
Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Me encantó la experiencia de visitar este dealer muy
acogedor y buen servicio de los empleados. Carlos Salazar el mejor
acogedor y buen servicio de los empleados. Carlos Salazar el mejor
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by Adriana
Verified Customer
Verified Customer
May 30, 2026 -
Hollywood Kia responded
We’re delighted you found our atmosphere welcoming and appreciated the service from our team. Carlos will be happy to know he stood out, and we hope you’re enjoying your new Kia Sportage.
Great service and an amazing experience!
!!! Carlos was very helpful, professional, knowledgeable, friendly, and attentive.
!!! Carlos was very helpful, professional, knowledgeable, friendly, and attentive.
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by ashleyalexandre45
Verified Customer
Verified Customer
May 20, 2026 -
Hollywood Kia responded
Thanks for highlighting the top-notch service you received. Carlos is pleased his professionalism and attentiveness helped make your new Kia experience enjoyable. We’re here to assist whenever you need us.
Great service and an amazing experience!
!!! Carlos was very helpful, professional, knowledgeable, friendly, and attentive.
!!! Carlos was very helpful, professional, knowledgeable, friendly, and attentive.
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by ashleyalexandre11
Verified Customer
Verified Customer
May 19, 2026 -
Hollywood Kia responded
We’re thrilled that Carlos offered professional, knowledgeable, and attentive support when you purchased your new Kia. Your feedback makes our day. We look forward to assisting you again.
Great over all experience and waiting time!
The finance department was very informative and honest, transparent, unlike other dealers. Love the car and no pressure approach.
The finance department was very informative and honest, transparent, unlike other dealers. Love the car and no pressure approach.
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by oana
Verified Customer
Verified Customer
Apr 13, 2026 -
Hollywood Kia responded
It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hollywood Kia!
Buenas noches,
Nos dieron una Excellent attention !
!
El Personal fue muy Profesional y diligente.
Con una buena organisation …
Bravo !!!
!
El Personal fue muy Profesional y diligente.
Con una buena organisation …
Bravo !!!
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by JOELFIORENZO
Verified Customer
Verified Customer
Apr 06, 2026 -
Hollywood Kia responded
We’re thrilled you enjoyed the professional and diligent service for your new Kia Sportage. It’s great to hear our team’s organization made the process smooth. Thank you for sharing your experience and congratulations on your new Sportage.
Muy buena atención, Aurora nos atendio como si fuéramos
parte de su familia. La antencion es muy humanizada, relamente se preocupan por resolver tu problema mas allá de un costo monetario
parte de su familia. La antencion es muy humanizada, relamente se preocupan por resolver tu problema mas allá de un costo monetario
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by viangela84
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Aurora Vargas
Mar 21, 2026 -
Hollywood Kia responded
Thank you for sharing your feedback. We’re pleased our team welcomed you like family and provided a humanized approach while servicing your Kia Telluride. We appreciate your trust and look forward to assisting you again.
Very satisfied.
The delivery was efficient, well-organized, and everything was explained clearly before I left.
The delivery was efficient, well-organized, and everything was explained clearly before I left.
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by gabegil123
Verified Customer
Verified Customer
Mar 17, 2026 -
Hollywood Kia responded
It’s great to learn that Carlos and the team made your delivery efficient and organized. We appreciate hearing that everything was explained clearly before you left with your new Kia.
Clean courteous and professional.
Streamlined experience. Drove from North Palm and could not be happier.
Streamlined experience. Drove from North Palm and could not be happier.
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by froach19
Verified Customer
Verified Customer
Mar 17, 2026 -
Hollywood Kia responded
We’re grateful you drove from North Palm and pleased your visit was clean, courteous, and professional. It’s wonderful to hear our streamlined process met your needs. Enjoy your new Kia Telluride and let us know if there’s anything else we can do.
My experience with the Hollywood Kia was great was easy
and was not pressured as soon as I arrive to the place
and was not pressured as soon as I arrive to the place
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by MYCHOICE007
Verified Customer
Verified Customer
Mar 04, 2026 -
Hollywood Kia responded
We appreciate you sharing your positive experience. We’re pleased the visit felt comfortable and pressure free. Enjoy your new Kia and let us know if there’s anything else we can do.