Carlos Alejo
Carlos Alejo at Greenway Kia East

Carlos Alejo | Page 10

Assistant Service Manger

Greenway Kia East

8701 E Colonial Dr
Orlando, FL 32817

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4.5
292 Reviews
4.5

292 Reviews

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292 Reviews of Carlos Alejo

March 21, 2025

Dealership Rating
Employee Rating

As always the service manager goes out of the way to provide the best customer service with a smile and a hand shake! Shelby was very meticulous processing the servise order and discovered there was a More

by waterglow1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Carpio, Fiyinfoluwa Adeyeye, Hector Rodriguez , Shelby Bishop, Joshua Fernandez, Mathew Westberg

Mar 24, 2025

Greenway Kia East responded

It's fantastic to hear that our service manager and Shelby provided such attentive care during your visit to Greenway Kia East. We're glad you appreciated the thoroughness with which they handled your Kia Telluride's service needs, including the recall assessment and complimentary car wash. Thank you for recognizing our team's dedication!

March 21, 2025

Dealership Rating
Employee Rating

Fin did a great job and checked everything I asked him to and was able to figure out a rattle noise I heard . More

by MMRIVERA15
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Gina Carpio, Fiyinfoluwa Adeyeye, Hector Rodriguez , Shelby Bishop, Joshua Fernandez, Mathew Westberg

Mar 25, 2025

Greenway Kia East responded

We're delighted to hear that Fin was able to assist you and resolve the rattle noise at Greenway Kia East. Thank you for sharing your experience with us!

March 19, 2025

Dealership Rating
Employee Rating

Been with them for 4 cars. . kind and always takes care of me. Gorge, Simon, for got the name of the gentleman who did my paperwork when I 1st bought the car. But he was amazing More

by COLLEENNNZ
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Carpio, Rita Alcaraz, Andres Urdaneta, Fiyinfoluwa Adeyeye , Shelby Bishop, Jorge Chavez, Simon Dib, Salah mani, Abdel Trabelsi, Can't remember Financials gentleman name, sorry.. but all amazing

Mar 20, 2025

Greenway Kia East responded

Colleen, we're delighted to hear that our team at Greenway Kia East has consistently provided you with outstanding service over the years! Thank you for your continued trust and support. We'll be sure to pass along your kind words to everyone mentioned!

March 09, 2025

Dealership Rating
Employee Rating

After driving into service area and giving my keys I was never told to go inside and check in,it would help if person taking my keys instructed me to walk inside and check in. More

by JDIASCHAVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fiyinfoluwa Adeyeye

Mar 10, 2025

Greenway Kia East responded

Thank you for your feedback. We apologize for any confusion during your visit to Greenway Kia East and appreciate the suggestion. We'll work on improving our communication to ensure a smoother experience next time!

March 08, 2025

Dealership Rating
Employee Rating

Super happy with the service I received from JP. JP had me in and out in less than 40 minutes. More

by M.SOSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Carpio, Fiyinfoluwa Adeyeye, Hector Rodriguez , Shelby Bishop, Joshua Fernandez, Mathew Westberg, Ke Wu

Mar 10, 2025

Greenway Kia East responded

Thank you for leaving JP and Greenway Kia East your positive feedback!

March 03, 2025

Dealership Rating
Employee Rating

Carlos was provided excellent customer service. The customer service lounge was very comfortable and inviting. The service to my vehicle was outstanding. More

by RFABII1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2025

Greenway Kia East responded

We're delighted to hear that Carlos and the team at Greenway Kia East provided you with excellent service and a comfortable experience. Thank you for sharing your positive feedback!

March 02, 2025

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Employee Rating

Service department was very kind. CSR explained services performed and offered informed explanations to my questions regarding the service. Overall very pleased with the service depar More

by Danna Rothgeb
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelby Bishop

Mar 03, 2025

Greenway Kia East responded

Danna, we're delighted to hear that our service department at Greenway Kia East provided you with such a positive experience. Thank you for sharing your feedback!

March 02, 2025

Dealership Rating
Employee Rating

Janphiel at Greenway Kia East was awesome. Great customer service. Just magnificent. I will tell others. More

by RONALDMILLSAP2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Carpio, Fiyinfoluwa Adeyeye, Hector Rodriguez , Shelby Bishop, Joshua Fernandez, Mathew Westberg, Janphiel at Greenway Kia East

Mar 03, 2025

Greenway Kia East responded

We're delighted to hear that Janphiel provided you with such magnificent service at Greenway Kia East! Thank you for spreading the word and supporting our team. We look forward to seeing you again in the future!

February 27, 2025

Dealership Rating
Employee Rating

Great service! Speedy and efficient. They took care of some recall work and let me know what they suggested as upcoming services. More

by ANTHONYP1126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Carpio, Fiyinfoluwa Adeyeye, Hector Rodriguez , Shelby Bishop, Joshua Fernandez, Mathew Westberg

Feb 27, 2025

Greenway Kia East responded

We're delighted to hear you had a speedy and efficient experience at Greenway Kia East, Anthony! Our team is always here to ensure your vehicle stays in top shape. Thanks for trusting us with your recall work and future service needs!

February 23, 2025

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Employee Rating

They were very patient and helpful. Short wait time. Kept me informed of what is going on. Everybody was engaging and friendly More

by Sewing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2025

Greenway Kia East responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Greenway Kia East provided patient and helpful service. We appreciate your feedback and look forward to serving you in the future!

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