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Brian Hastmann
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Brian Hastmann
Service Lane Manager
Koons White Marsh Chevrolet
10207 Philadelphia Road
White Marsh, MD 21162
43 Reviews
Brian has been in the automotive industry since 1993 and at Koons since 2004. Brian is a GM Certified Service Advisor and a GM Mark of Excellence Award winner. What he loves about his job is everyday he gets to meet new people and have new challenges that keep him on his toes making each day a new adventure.
Read moreDealership Experience
20 yrs, 2 mos
Industry Experience
20 yrs, 2 mos
Languages Spoken
English
43 Reviews
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43 Reviews of Brian Hastmann
October 21, 2024
Buddy was patient and kind from start to finish. Highly recommend working with him! I’ve never had such great customer service when purchasing a vehicle Highly recommend working with him! I’ve never had such great customer service when purchasing a vehicle More
by LLAA
Other Employees Tagged: Andrew Hamilton
August 10, 2024
The Service Department team TALKS to me, instead of just "filling in the paperwork" to get my money! And if they're going to have to wait for Warranty repayment, they still fix the problem like I'm paying "filling in the paperwork" to get my money! And if they're going to have to wait for Warranty repayment, they still fix the problem like I'm paying cash Right Now! More
by MadYank
Other Employees Tagged: Dan Hasselberger, Thomas Howard , Erin Baker
March 14, 2024
Appt started on time staff greeted us upon arrival Josh great with explainations after service completed Service bery timely Josh great with explainations after service completed Service bery timely More
by keepsmiling517
Other Employees Tagged: Josh Chernault
February 08, 2024
I was very pleased with the overall service that I got from your dealership from the time I drove into the service area till the time that I left it was worth the 55 miles that I travel from Delaware from your dealership from the time I drove into the service area till the time that I left it was worth the 55 miles that I travel from Delaware More
by Malin’s subs
Other Employees Tagged: Courtney Krause
January 21, 2024
We always have a great experience at Koons service. Bryan is our service advisor he always takes good care of us. I feel he is the best of the best. He is very knowledgeable when we come in with a prob Bryan is our service advisor he always takes good care of us. I feel he is the best of the best. He is very knowledgeable when we come in with a problem he listens and gets right on it and takes care of it for us. Koons is the best because of Bryan.!!!!!!!! More
by ryanlovebugs
August 30, 2023
The service adviser was great. But I was unhappy with the tech that did the work. He left grease all over the front fenders and drivers door. Also he did not put the wheel covers o But I was unhappy with the tech that did the work. He left grease all over the front fenders and drivers door. Also he did not put the wheel covers on properly and we lost one but I was able to find it. More
by boggsweb2d
Other Employees Tagged: Antonio M
June 14, 2023
We have bought 5 cars from Koons Chefolet over the years - never once had a "bad" experience, with 3 different salesmen. Always respectful and working to get the best financing. - never once had a "bad" experience, with 3 different salesmen. Always respectful and working to get the best financing. More
by Laron
Other Employees Tagged: Micah McCain
June 15, 2022
Great service department from set-up, pick-up to mechanic who has the patience to talk and really explain everything back to the drop-off. I would recommend this service to everyone. Thanks. who has the patience to talk and really explain everything back to the drop-off. I would recommend this service to everyone. Thanks. More
by Joy
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