Brian Caldwell

I’ve brought my car to Mac haik several times for the same problem. They keep saying oh the problem is fixed or oh we can’t find the problem. But my car still having transmission issues. What’s even more same problem. They keep saying oh the problem is fixed or oh we can’t find the problem. But my car still having transmission issues. What’s even more crazy is the transmission is “so say new” . They customer service sucks . From check-in…to management and also the loaner department ! Even the girl who checks you out had an attitude. Which out of all of them I should be the one mad . I WOULD NOT RECOMMEND ANYONE OVER HERE FOR MECHANIC WORK NOR TO PURCHASE AN VEHICLE . RUNNNNNNN GO ELSEWHERE ! These people DO NOT CARE ABOUT YOUR MONEY ! ! More

by DESTINYTRAHAN3 Verified Customer Verified Customer

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EXCELLENT EMPLOYEEES WHO CARE ABOUT THEIR CUSTOMERS AND KEEP US ADVISED OF ANY ISSUES DURING THE SERVICE WE ARE RECEIVING AT THEIR DEALERSHIP. KEEP US ADVISED OF ANY ISSUES DURING THE SERVICE WE ARE RECEIVING AT THEIR DEALERSHIP. More

by wrflatojr Verified Customer Verified Customer

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Fast, courteous and let me know what was going on and what to expect. Received my vehicle back in two days. what to expect. Received my vehicle back in two days. More

by ramirovenses Verified Customer Verified Customer

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Do yourself a favor and run from Chevy and Mak Haik. My truck has been at the dealership for 24 days and I’ve texted and called and they won’t even return my xxxxing call. Complete engine failure, My truck has been at the dealership for 24 days and I’ve texted and called and they won’t even return my xxxxing call. Complete engine failure, just like the recall of 700k trucks. Worst dealership I have ever dealt with in my life and I have bought multiple Chevrolets. Absolute joke of a company and the worst customer service ever!! More

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Visit wasn’t as friends as the service as I usually get with the female employee I wish I knew her name to compliment the friendly and heartfelt service she gives . My last visit was ok but not personable with the female employee I wish I knew her name to compliment the friendly and heartfelt service she gives . My last visit was ok but not personable like usual More

by SCMSTX Verified Customer Verified Customer

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I’ve taken my truck here for service five times in the past few years. I’m using back on the road by the end of the day. The communication on the progress of my service has always been good and the employ past few years. I’m using back on the road by the end of the day. The communication on the progress of my service has always been good and the employees pleasant to work with. More

by jagtx Verified Customer Verified Customer

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I am new to the dealership, but the level of service and professionalism is very much recognized and appreciated. You mobile (roadside) service is a great asset. It is very helpful and the young man, Chris professionalism is very much recognized and appreciated. You mobile (roadside) service is a great asset. It is very helpful and the young man, Chris is very knowledgeable and professional. Thank you for your help. More

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Machaik team which includes Mark kitchens and Brian Caldwell has been the best dealership I've been to over mine and my family's combined car ownership history. Mark is patient and kind to hear out my Caldwell has been the best dealership I've been to over mine and my family's combined car ownership history. Mark is patient and kind to hear out my concerns and discuss the path forward that's feasible to me. Brian stepped in when my truck sustained minor scrapes and took proactive steps to protect my truck and helped me to get the issue resolved as soon as possible. I'd recommend these guys to anyone. More

by TKL Verified Customer Verified Customer

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Every time I come I get world class customer service! ! Very thankful for the care that they show towards customers ! Very thankful for the care that they show towards customers More

by MIRANDAJFLETCHER Verified Customer Verified Customer

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Very reliable ! They treat me like a VIP every time with a management team that cares. Very dependable !!! They treat me like a VIP every time with a management team that cares. Very dependable !!! More

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