Bob Ross
Bob Ross at Family Hyundai
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Bob Ross

New Car Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.4
101 Reviews
4.4

101 Reviews

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101 Reviews of Bob Ross

March 07, 2025

Dealership Rating
Employee Rating

Very professional team, friendly, quick service, comfortable waiting room atmosphere, family friendly service, enjoyable experience! More

by DEZIROMO2010
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2025

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 06, 2025

Dealership Rating
Employee Rating

Fantastic business, excellent service and employees. Very polite staff. Wouldn’t go anywhere else. Highly recommended. More

by POTBELLYINC
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 06, 2025

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 26, 2025

Dealership Rating
Employee Rating

The Best Ever! Awesome place to Buy A Car! Kristie.. Beautiful! She Goes Above and Beyond! If I ever buy another car, it will be from her.. More

by RIFFNLIX
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 27, 2025

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Kristie had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

November 30, 2024

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Employee Rating

The service manager Michael was very rude and stated for me not to bring my vehicle back after I questioned the invoice because they over charged me. I showed the cashier and one of the sales manager’s Bob More

by PROSPERNOW
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Dec 04, 2024

Family Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

November 25, 2024

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Employee Rating

Jose and everyone in management and finance were very friendly and knowledgeable. They made the whole experience painless!!! More

by PAMPRICE72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer, Scott Lupo, Jose Palomares , Marc Dabaco

Nov 27, 2024

Family Hyundai responded

Pam, Thank you so much for your kind words for Jose, and for taking the time to leave us this wonderful feedback!

October 14, 2024

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Employee Rating

Great experience from start to finish. We bought a Tucson Limited from George "Skip" Hasenjaeger. He made the process easy and he was very professional and courteous. We will be back there More

by paintingpluschicago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2024

Family Hyundai responded

Thanks for sharing your thoughts about your experience with George here at Family Hyundai. We appreciate your business and hope to see you again soon!

September 14, 2024

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Employee Rating

I will always buy my Hyundai from Larry, as long as he is with Family Hyundai. Larry is the Best!!!!! More

by Knight
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Sep 16, 2024

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. Larry and our team appreciate your business and hope to see you again soon!

August 07, 2024

Dealership Rating
Employee Rating

Very polite very good did take all to get my service done properly excellent customer service More

by MRCORNY357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2024

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 26, 2024

Dealership Rating
Employee Rating

I was treated very badly here with so much disrespect and rudeness from the sales manager to the service department I got the run around here and I was scheduled 3-4 times for the service department and they More

by AQUINDIAKYLE0810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: TJ Schmitt, Scott Lupo, Robbie Watson , Tj, Joe very rude

Jul 29, 2024

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

July 19, 2024

Dealership Rating
Employee Rating

Mayweather has to be one of the most informed sales people I’ve run into. He is as professional as they come and working with my daughter on her first new car purchase he treated her with the utmost re More

by rob.connor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 20, 2024

Family Hyundai responded

Rob, Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad Mayweather was able to help, and we hope to see you again!

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