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Billy Cassels
Billy Cassels
Extended Warranty and Fleet Claims
Mac Haik Chevrolet
11711 Katy Fwy.
Houston, TX 77079
25 Reviews
25 Reviews
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25 Reviews of Billy Cassels
June 12, 2025
My schedule changed so I had to show up a day early. I told the service representative that I was just going to drop off early and they could look at it the next day. I was called later the same day and I told the service representative that I was just going to drop off early and they could look at it the next day. I was called later the same day and advised my vehicle was fixed. Great service. More
by Paul
Other Employees Tagged: I honestly cannot remember my service man’s name
May 11, 2025
Every time I come I get world class customer service! ! Very thankful for the care that they show towards customers ! Very thankful for the care that they show towards customers More
by MIRANDAJFLETCHER
Verified CustomerOther Employees Tagged: Brian Caldwell, Russell Casteel, Kayla Charles, Jim Cox, Juan Godinez, James Chatman, Christian Diaz, Chris Hayden, Elizabeth Hellman
January 29, 2025
We used the express service to get our oil changed. It was fast quick and easy! Thank you It was fast quick and easy! Thank you More
by Laura6ixx
Other Employees Tagged: Brian Caldwell, Russell Casteel, Kayla Charles, Jim Cox, Juan Godinez, James Chatman, Christian Diaz, Chris Hayden, Elizabeth Hellman
January 04, 2025
The staff came out and quickly checked me in for service on my truck and answered all my questions about future maintenance on my truck and answered all my questions about future maintenance More
by Aws
Other Employees Tagged: Russell Casteel
January 02, 2025
Prompt service, easy scheduling and great communication. Highly recommend thus service center! I will continue your get service there Highly recommend thus service center! I will continue your get service there More
by kentheck1962
Other Employees Tagged: Brian Caldwell, Russell Casteel, Kayla Charles, Jim Cox, Juan Godinez, James Chatman, Christian Diaz, Chris Hayden, Elizabeth Hellman
October 29, 2024
Excellent service all around. My experiemce was pleasant from the initial phone call to schedule my oil change, to picking up my car. I'll be back!!! My experiemce was pleasant from the initial phone call to schedule my oil change, to picking up my car. I'll be back!!! More
by Jaziminejones100
September 15, 2024
Amazing customer service. Always polite and eager to assist and going above and beyond for their customers . Always polite and eager to assist and going above and beyond for their customers . More
by onita60
Other Employees Tagged: Brian Caldwell, Larry Patterson, Brad Kny, Jim Cox, James Chatman, Amber Mosley, Carlos Murillo
August 29, 2024
Tony McPhail has always been very helpful and professional in every aspect of my visit for service. professional in every aspect of my visit for service. More
by GNINAO48
Other Employees Tagged: Robert Wolf, Brian Caldwell, Leo Leija, Mike Sutton, Russell Casteel, Tony McPhail, Kayla Charles, Jim Cox
August 14, 2024
I cannot rate any service personnel less than a five. Can't imagine doing business elsewhere! You have my complete confidence! Gail P. O'Hare Can't imagine doing business elsewhere! You have my complete confidence! Gail P. O'Hare More
by JANDGOHARE
Other Employees Tagged: Brian Caldwell, Russell Casteel, Jose Rosales, Frank Trahan, Carlos Murillo
May 06, 2024
The team did a great job and was very personable & efficient at servicing my car! efficient at servicing my car! More
by cnc1124
Other Employees Tagged: Johnny Low, Mark McQuiggin, Russell Casteel, Tony McPhail, Chris Hayden
