Bill McLean
Bill McLean at Otto Cadillac

Bill McLean | Page 8

Service Advisor

Otto Cadillac

1769 Central Ave
Albany, NY 12205

Contact Me
4.9
1,298 Reviews

Dealership Experience

18 yrs, 3 mos

Industry Experience

32 yrs, 3 mos

4.9

1,298 Reviews

Write a Review

1298 Reviews of Bill McLean

August 06, 2025

Dealership Rating
Employee Rating

Amber was a pleasure to work with. Very knowledgeable and friendly. Would definately recommend her to my friends and family. Thank you Amber!! More

by ncasso55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Aug 13, 2025

Otto Cadillac responded

We're so grateful for your kind words and recommendation! We'll be sure to pass along your praises to Amber. See you next time at Otto Cadillac! Roger Prentiss - Service Manager - 518-869-5000

August 06, 2025

Dealership Rating
Employee Rating

Professional, customer service friendly. Everyone was helpful and eager to assist. Salesman were knowledgeable and insightful. More

by jengynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2025

Otto Cadillac responded

Thank you for the glowing review! We're delighted to hear that our team was helpful and insightful. We appreciate your business and we hope to see you again at Otto Cadillac. Safe travels!

August 05, 2025

Dealership Rating
Employee Rating

Very clean and serene, coffee and water are provided sfaff are very nice and kind More

by sylvesterhart2121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2025

Otto Cadillac responded

We're grateful to have you as a Otto Cadillac customer, Sylvester. Thanks for the review! Ian Maher - General Sales Manager - 518-869-5000

August 01, 2025

Dealership Rating
Employee Rating

The service that I received was excellent! The issue was resolved in no time. The Service Advisor kept me informed throughout the process. More

by hghpks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2025

Otto Cadillac responded

Thank you for sharing your feedback! We're thrilled to hear you had a seamless and efficient experience with our team here at Otto Cadillac. See you next time!

August 01, 2025

Dealership Rating
Employee Rating

My recent visit to the car service center was an exceptionally positive experience. I was in and out in just 45 minutes for a quick inspection, a speed and efficiency that was greatly appreciated. More

by A.B.
Recommend Dealer
Yes

Other Employees Tagged: Kelly Jo Wisler

Aug 13, 2025

Otto Cadillac responded

Thank you for sharing your positive feedback regarding both our team and your visit to our service center. We're grateful that you chose Otto Cadillac and we wish you safe travels until we see you again.

July 31, 2025

Dealership Rating
Employee Rating

The service manager does a excellent job, service department also does great! I would recommend Otto to anyone, More

by martylesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Caccese

Aug 13, 2025

Otto Cadillac responded

Thank you for recommending Otto Cadillac! We're thrilled to hear that our service manager and team did an excellent job. See you next time!

July 31, 2025

Dealership Rating
Employee Rating

Otto Cadillac shines every time. Kind, courteous, thorough and knowledgeable. I will recommend them for service every time. More

by saderrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Jo Wisler

Aug 13, 2025

Otto Cadillac responded

We’re happy to hear you’re consistently impressed with our team. We look forward to serving you again. Thank you for being a part of the Otto Cadillac family!

July 30, 2025

Dealership Rating
Employee Rating

Service manager was very professional and personal. He handled the repair expeditiously and we were very pleased. More

by dstamler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2025

Otto Cadillac responded

We are pleased to hear you had a professional, efficient, and overall positive experience working with our team. Thank you for choosing Otto Cadillac and we hope you will continue to work with us in the future. Safe travels!

July 26, 2025

Dealership Rating
Employee Rating

Went in for warr service. Staff was very friendly and professional. Everything went as should have. Thank you! More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2025

Otto Cadillac responded

Scott, thank you for choosing Otto Cadillac and thank you for sharing your experience with us! We look forward to seeing you next time. Safe travels!

July 24, 2025

Dealership Rating
Employee Rating

Friendly, professional and timely. Glad to use their services. Great experience all a round. Thank you. More

by lizandkel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Jo Wisler , Mike Ceresse (sp)

Aug 13, 2025

Otto Cadillac responded

We're so happy you enjoyed your experience with Otto Cadillac. Thank you for choosing us and sharing your feedback. Safe travels!

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