Dealership Experience
18 yrs, 3 mos
Industry Experience
32 yrs, 3 mos
1,298 Reviews
Write a Review1298 Reviews of Bill McLean
September 05, 2025
I had an outstanding experience with their service; it was the fastest oil change I've ever encountered! The staff was efficient and professional, making the entire process smooth and hassle-free. was the fastest oil change I've ever encountered! The staff was efficient and professional, making the entire process smooth and hassle-free. More
Other Employees Tagged: Roger Prentiss, Amber Young, Kelly Jo Wisler
August 29, 2025
The dealership is clean and attractive. They always provide refreshments. The staff is polite and professional. They always provide refreshments. The staff is polite and professional. More
Other Employees Tagged: Roger Prentiss, Amber Young
August 16, 2025
The service department is very good to deal with especially service advisor Bill who I deal with each time. especially service advisor Bill who I deal with each time. More
Other Employees Tagged: Declan Cohen, Dan Zukowski, Sean MacWhinnie
August 12, 2025
Amber and the Service Dept Staff did an outstanding job of advising me and doing necessary maintenance work on my 2020 Cadillac XT4! Job well done! of advising me and doing necessary maintenance work on my 2020 Cadillac XT4! Job well done! More
Other Employees Tagged: Amber Young
August 08, 2025
This was my first time at the Otto service center. I was greeted instantly and happily! Everything was clearly explained to me and the work was done timely. My service advisor was energetic, happy to I was greeted instantly and happily! Everything was clearly explained to me and the work was done timely. My service advisor was energetic, happy to help me and kind. I have already told others how impressed I was. I will certainly use Otto for my Cadillac moving forward. More
August 07, 2025
Great service and patience. Was very helpful and knowledgeable. Big shout out to Mike in Sales Assisted withe purchase and up grade of my 2023 Cadillac, Bill in service, outstan Was very helpful and knowledgeable. Big shout out to Mike in Sales Assisted withe purchase and up grade of my 2023 Cadillac, Bill in service, outstanding, the Tech who explain the new car control panels to me (forgot his name) last but not least Beverly the Receptionist always pleasant when answering the phone with her welcoming voice amd tone. Also to the staff who made sure I had a loaner to continue to get around. I am so grateful 🙏🙂 and happy 😊 😃 😀 😄 😁 about my professionl treatment showed to me by the OTTO Cadillac Staff I see why parents Drive Cadillac from Otto. " Thank You" More
Other Employees Tagged: Amber Young, Kelly Jo Wisler , Mike in Sales, Kelly, Beverly,Car tech who explains the car panel's
August 06, 2025
I was very very unpleased still upset about my last Experience there I even talked to my lawyer about this situation because I think Otto had me spend unnecessary money and knew that it would not fi Experience there I even talked to my lawyer about this situation because I think Otto had me spend unnecessary money and knew that it would not fix my problem More
Other Employees Tagged: Amber Young

