Angie Misner
Angie Misner at Colonial West Chevrolet of Fitchburg
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Angie Misner

Service Business Development Representative

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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4.9
140 Reviews
4.9

140 Reviews

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140 Reviews of Angie Misner

April 02, 2025

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Employee Rating

I absolutely love Colonial's service department. They are all welcoming, friendly, cheerful, and my dog loves them, so you know they're good people lol. I only trust Colonial West with my truck (and More

by Amanda R.
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

March 24, 2025

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Service was quick and they kept me updated as far as the progress of the service was concerned!!! More

by Paulf
Service Price Transparency
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Recommend Dealer
Yes
Mar 25, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! We're glad to hear that your service experience at Colonial West Chevrolet of Fitchburg was quick and that our team kept you updated throughout the process. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 20, 2025

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I may have done this already but here goes . I have been doing business with colonial west since I bought my 2015 Colorado and unfortunately went with another when I traded it in for my 18 Color More

by Thor6635
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Finance Experience
Recommend Dealer
Yes
Mar 20, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing your experience with us! We're thrilled to hear that you returned to Colonial West Chevrolet of Fitchburg and found your retirement truck with us. It's wonderful to have loyal customers like you, and we genuinely appreciate your trust in our team. We look forward to assisting you with any future service or vehicle needs. Enjoy your new truck, and come back to see us anytime! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 10, 2025

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My home dealership for over 10 years . very happy with the way they treat me as a customer and as a person More

by Thor6635
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Recommend Dealer
Yes
Mar 10, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We at Colonial West Chevrolet of Fitchburg are thrilled to hear that you are happy with your experience and that you feel valued as both a customer and a person. Your loyalty over the past 10 years means so much to us. We look forward to serving you for many more years to come! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 09, 2025

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I. Am a repeat customer for over 20 years. Robb Dodd went out of his way to find the right vehicle for me. He is an asset to their sales team. He doesn’t just try to sell a truck. He knows his product, liste More

by johntfleck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 09, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review, John! We’re thrilled to hear that your experience with Robb Dodd at Colonial West Chevrolet of Fitchburg was so positive. His dedication to understanding customer needs and finding the perfect vehicle truly makes a difference. We appreciate your loyalty over the past 20 years and look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 03, 2025

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called and made an appointment because I had a check engine light on and talked to Shelly she asked me if I could drop off I told her I could wait she explained it may take a while. She said ok we do h More

by Tmp
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Recommend Dealer
Yes
Mar 05, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing your feedback with us. I appreciate you reaching out to Colonial West Chevrolet of Fitchburg regarding your experience. I understand your frustration regarding the miscommunication about waiting for your vehicle while it was serviced. Your feedback is important to me, and I assure you that I strive to provide excellent customer service. If you would like to discuss this further or if there's anything I can do to assist you, please feel free to contact me directly. I hope to serve you better in the future. Thank you for your understanding. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 02, 2025

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Very friendly staff at Colonial Chevrolet! ! They were able to schedule an appointment for me quickly, and get it in and out quicker than promised More

by Donna B
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Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Pamela Bussiere

Mar 02, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Donna! We truly appreciate your kind words about our friendly staff at Colonial West Chevrolet of Fitchburg. We're glad to hear that we could accommodate your appointment quickly and exceed your expectations with the turnaround time. We look forward to seeing you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 14, 2025

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Undeniably great dealership, always on point with time and quality . Hands down 10 mush. Great people great service great vehicles. More

by Wanzy38
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Recommend Dealer
Yes
Feb 15, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your fantastic review! We truly appreciate your kind words about the team and the service at Colonial West Chevrolet of Fitchburg. It's wonderful to hear that you had such a positive experience with us. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 28, 2025

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I noticed that my headlights were not working ! I called Shelley at colonial west Chevrolet ! She immediately knew that was a safety issue and scheduled an appointment that day ! Chris Edison Ja More

by Pjd16
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Service Communication
Recommend Dealer
Yes
Jan 29, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We're thrilled to hear that Shelley, Chris, Jackie, and Pamela were able to assist you promptly and resolve your headlight issue. Safety is always our top priority at Colonial West Chevrolet of Fitchburg, and we're glad our team could help you quickly. We appreciate your kind words and look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 20, 2025

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Everyone is very friendly and the waiting room is very comfortable. I will use their services again. More

by SharonD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

Jan 21, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! We're delighted to hear that you found our team friendly and our waiting room comfortable. We truly appreciate your feedback and look forward to seeing you again at Colonial West Chevrolet of Fitchburg for your future service needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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