Andrew Stumm
Andrew Stumm at Lou Fusz Kia

Andrew Stumm | Page 4

Service Manager

Lou Fusz Kia

1025 N Lindbergh Blvd
St. Louis, MO 63132

4.7
287 Reviews
4.7

287 Reviews

Write a Review

Dealership Experience

18 yrs, 6 mos

Industry Experience

18 yrs, 6 mos

Specialties & Trainings

Fully Kia Certified

287 Reviews of Andrew Stumm

October 26, 2023

Dealership Rating
Employee Rating

I always have outstanding service at Lou Fusz KIA whenever I have my vehicles in for maintenance. All of the staff is knowledgeable, accommodating and always answers any questions I have. I highly re More

by bhardy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Derleth, Zachery Lentz

Oct 27, 2023

Lou Fusz Kia responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

September 15, 2023

Dealership Rating
Employee Rating

We use Lou Fusz KIA anytime we need service. Their personnel are always professional, helpful, kind, and knowledgeable! Every employee we have ever dealt with in their Service Department, such a More

by jsefrit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Shepard, Jared Kloempken, Jake Degenhardt, Mike Feinstein , Crystal Cody, James S., Mechanic

Sep 20, 2023

Lou Fusz Kia responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more!

August 23, 2023

Dealership Rating
Employee Rating

Great Service fast! Staff are friendly and worked around my schedule! Will definitely return, thanks Lou Fusz Kia. More

by Audra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Kloempken

Aug 23, 2023

Lou Fusz Kia responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

July 26, 2023

Dealership Rating
Employee Rating

The experience was great, was a fast and timely service. My service adviser was great about helping with getting other problems resolved. More

by gusnlisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2023

Lou Fusz Kia responded

Thank you for taking the time to leave us a review. We are happy to have you as a customer, and we look forward to seeing you again.

July 10, 2023

Dealership Rating
Employee Rating

had a very bad experience with service department manager when i took my vehicle in for a problem with the multi-function light switch. the lights were flickering and going out while driving and had to turn More

by brookman_mike
Service Communication
Recommend Dealer
No
Jul 12, 2023

Lou Fusz Kia responded

Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are always working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

July 09, 2023

Dealership Rating
Employee Rating

Very clean and employees always very explanatory about what service is need to be done. First rate seevice More

by dondonnaderleth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Derleth *****

Jul 10, 2023

Lou Fusz Kia responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

June 30, 2023

Dealership Rating
Employee Rating

Another great job well done the service team is the best many thanks for all you do. More

by MEDLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Derleth, Zach Lentz

Jul 03, 2023

Lou Fusz Kia responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

June 30, 2023

Dealership Rating
Employee Rating

Another great job as always, the Fusz Kia service team are always there for their customers an ddo great work as well. More

by MEDLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Derleth

Jul 03, 2023

Lou Fusz Kia responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

June 09, 2023

Dealership Rating
Employee Rating

Everything was perfect! Service was outstanding ! Great atmosphere ! I would recommend to everyone I know ! More

by dwashbu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2023

Lou Fusz Kia responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

May 28, 2023

Dealership Rating
Employee Rating

Had to make an unexpected repair! I called and was very happy they said Bring it in!! I know how busy they are! Thank You More

by frgbahr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Lentz

May 30, 2023

Lou Fusz Kia responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

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