Alex Adams | Page 5

Couldn’t complete a scheduled recall . Didn’t sort out issue with warranty claim . GMC customer service couldn’t get information to dealer that was needed to complete the recall. I’m still Didn’t sort out issue with warranty claim . GMC customer service couldn’t get information to dealer that was needed to complete the recall. I’m still waiting on a callback from my GMC customer service representative. Now I’ll have to deal with the inconvenience of dropping off my truck again. GMC needs better communication with the Southern Chevrolet service writers. More

by DONFOX77 Verified Customer Verified Customer

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My experience was very poor. I needed to have several recalls performed on my vehicle. I was told it would take between 6-8 hours during a previous visit. So I needed to make an I needed to have several recalls performed on my vehicle. I was told it would take between 6-8 hours during a previous visit. So I needed to make an appointment. I dropped my vehicle off at 8:15am and was told their shuttle service could not take me home because it was out of their range. I was offered a rental vehicle. Which was fine because it should have only been 1 days worth of work. I did not receive a call all day, so I assumed it was taking longer than expected, fine, day 2, I call that morning and was told that they were just now getting my vehicle in a bay, so I paid for an extra day for the rental when I did not need to. Later that evening I picked up my vehicle, drove off and noticed the shroud around the steering wheel column shroud was lose and the indicator switch was moving around freely. I drove back to the dealer and brought it to the attention of the staff, and was promptly told that they had no reason to go into the section of the vehicle, therefore it could not have been them. It was fine the morning I dropped it off, and not fine the day I picked it up, so...I left feeling deflated and scammed. I will still bring my vehicle there for my entitled services, but anything outside of that ill take elsewhere. More

by moorejamesele Verified Customer Verified Customer

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Friendly, efficient, clean, , kept me up to date and courteous to me. Thank you ok courteous to me. Thank you ok More

by NPBAILEY1156 Verified Customer Verified Customer

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I received pleasant and timely service from Southern Chevrolet and my car is running smoothly. Thank you Chevrolet and my car is running smoothly. Thank you More

by YOUOREYE Verified Customer Verified Customer

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