Nancy Gennarelli
Nancy Gennarelli at Southern Chevrolet

Nancy Gennarelli

Service Advisor

Southern Chevrolet

3412 Western Branch Blvd
Chesapeake, VA 23321

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4.5
128 Reviews

Languages Spoken

English English

4.5

128 Reviews

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128 Reviews of Nancy Gennarelli

July 01, 2026

Dealership Rating
Employee Rating

Good place for your car where you can trust, excellent services!and super quick service More

by lopez2010.cll
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Service Communication
Recommend Dealer
Yes

June 28, 2026

Dealership Rating
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They have a lot issues when it comes to their services advisors dealing with customers. Express lane customer service is usually a better experience. Talking to the service manager is a waste of time. No More

by goat.harpoon-4f
Service Price Transparency
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Recommend Dealer
No

June 27, 2026

Dealership Rating
Employee Rating

The tech was very helpful and knowledgeable and the experience was great. I will definitely come back for service again More

by Audrey
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Fred Goodrich

June 18, 2026

Dealership Rating
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Went to fast lane first was a little lost and the female there had a nasty disposition and I was sent to service and when i arrived she said you need to go next door. I said she sent me here and then she lo More

by KARENNEW4
Recommend Dealer
Yes

Other Employees Tagged: Nancy Gennarelli

Jun 19, 2026

Southern Chevrolet responded

Karen. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

June 17, 2026

Dealership Rating
Employee Rating

Nancy Gennarelli always makes me and my family feel like valuable customer Outstanding Superstar great More

by tolbert_andre
Recommend Dealer
Yes

Other Employees Tagged: Nancy Gennarelli

Jun 18, 2026

Southern Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 17, 2026

Dealership Rating
Employee Rating

Very easy to schedule appoints. Great, friendly staff who get the job done quickly and efficiently! More

by KWEASELL
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2026

Southern Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 16, 2026

Dealership Rating
Employee Rating

Nancy is always wonderful and so pleasant. She deserves a raise and a promotion! She is an asset to your company More

by CAITLIN.H.STITZ
Recommend Dealer
Yes

Other Employees Tagged: Nancy Gennarelli

Jun 17, 2026

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 13, 2026

Dealership Rating
Employee Rating

I have been coming here for 16 years. That says a lot. Great service on both cars. More

by Hesham.Oubari
Recommend Dealer
Yes

Other Employees Tagged: Nancy Gennarelli

Jun 17, 2026

Southern Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 11, 2026

Dealership Rating
Employee Rating

Everyone and Everything is always great would highly recommend this dealership and staff to everyone ?? More

by dbeasley5
Recommend Dealer
Yes

Other Employees Tagged: Nancy Gennarelli

Jun 17, 2026

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 11, 2026

Dealership Rating
Employee Rating

Nancy is the best. Your AI scheduled me with yesterday at 11am but did not tell her. Although overloaded she worked me in. That means a lot to my loyalty. More

by flittlejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2026

Southern Chevrolet responded

Thank you for taking the time to provide us with this feedback.

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