Al Pellizzeri
Al Pellizzeri at Family Hyundai
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Al Pellizzeri

Customer Relations Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.8
846 Reviews

Dealership Experience

17 yrs, 8 mos

Industry Experience

17 yrs, 8 mos

Languages Spoken

English English

4.8

846 Reviews

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846 Reviews of Al Pellizzeri

April 09, 2025

Dealership Rating
Employee Rating

employees are always trying to help you and get things done at timely fashion the only complaint I have is when I purchased my car in June of 2024 I was told that the hail damage that was on my car would More

by jimfds2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alcantar, Scott Lupo

Apr 10, 2025

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 29, 2025

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Employee Rating

The salesman was good. Everything else was kind of a turn off. The manager and finance guy were extremely pushy and contradictory to one another. One guy says the car is go More

by CONLIN.KYLE
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Maverick Watson, Jose Palomares

Mar 30, 2025

Family Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

March 11, 2025

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Just went to pick up key remotes. Was in and out pretty quick and they even washed my car. More

by jrt711
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2025

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

March 09, 2025

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Employee Rating

I had issues with my pinstriping. It had to be done three time before it was acceptable, not popping up. This dealership went above and beyond to make it right. This situation was out More

by Sjshoaf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Colin Simmons, Ricky Gushi, Maverick Watson , Jo Anna Gonzales-service department does an excellent job

Mar 10, 2025

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

March 07, 2025

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Very professional team, friendly, quick service, comfortable waiting room atmosphere, family friendly service, enjoyable experience! More

by DEZIROMO2010
Service Price Transparency
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Recommend Dealer
Yes
Mar 07, 2025

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 06, 2025

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Fantastic business, excellent service and employees. Very polite staff. Wouldn’t go anywhere else. Highly recommended. More

by POTBELLYINC
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 06, 2025

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 01, 2025

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Employee Rating

I have been going to Family Hyundai sinse June of 2002. I have since purchased 5 Huyunda's from them. I will continue due to there professionism from the clean up people up to upper management! More

by Rjoneserin
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 03, 2025

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

February 14, 2025

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Employee Rating

I bought my car here at Family Hyundai 10 years ago and feel my Sonata. has received excellent service!!! I have worked with a Fabulous Service Writer, COLIN, who has guided me along the way ensuring my So More

by Sue D
Recommend Dealer
Yes
Feb 14, 2025

Family Hyundai responded

Thank you, Sue! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Colin met your expectations. Thank you again for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

February 12, 2025

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Employee Rating

Colin is so helpful was able to get me in and out and back to work! Appreciate his help More

by GE19HAWKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

Feb 12, 2025

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

February 12, 2025

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Employee Rating

Super professional and friendly they really care about working for this dealership & the customer that show up More

by costellomarkp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alcantar, Scott Lupo

Feb 12, 2025

Family Hyundai responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Family Hyundai!

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