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Aaron Forness
Aaron Forness | Page 3
Service Advisor
Randy Marion Subaru
301 West Plaza Drive
Mooresville, NC 28117
167 Reviews
Dealership Experience
1 yr, 11 mos
Industry Experience
3 yrs, 3 mos
167 Reviews
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167 Reviews of Aaron Forness
March 13, 2026
As usual the folks in the service department are terrific to work with - friendly, knowledgeable, efficient, good listeners. Particularly impressed that they keep you informed with regular updates as to how to work with - friendly, knowledgeable, efficient, good listeners. Particularly impressed that they keep you informed with regular updates as to how the work is progressing, time to complete, and any new steps that might require your approval. Special shoutout to Jessica who went above and beyond to make sure the work on my car was completed successfully even when it meant sending technicians to my home to pick up and return the vehicle. More
by SANDYROBINSON32
Verified CustomerOther Employees Tagged: Mark Wilburn, Jessica Matos, Jacob McMillen
March 11, 2026
Excellent service. Service center valued my time. Was in and out in less than an hour. Service center valued my time. Was in and out in less than an hour. More
by bkreynolds32
Other Employees Tagged: Mark Wilburn, Tim Lawson, Jessica Matos, Jacob McMillen
March 11, 2026
I appreciated the clear communication and excellent service. I was also impressed with short wait times. service. I was also impressed with short wait times. More
by PAULHOFFERBERT
Other Employees Tagged: Mark Wilburn, Tim Lawson, Jessica Matos, Jacob McMillen , Carson
March 07, 2026
I, can't say enough about the staff from pre to post purchase of my vehicle, Josh, Brian, Christiana, Ashton and the service person. All were very accommodating, professional and courteous and in a com purchase of my vehicle, Josh, Brian, Christiana, Ashton and the service person. All were very accommodating, professional and courteous and in a comfortable and no pressure environment and my Subaru Forester is all that it is said to be, very happy. Thank you everyone. More
by richardmusetti15
Other Employees Tagged: Ashton Loyd , Christiana, Josh, Brian, Aaron
March 05, 2026
Adam my service technician was great. He informed me that I missed some maintenance items at my last appt. The low rating is given due to I purchased 3yr/36k maintenance contract which s He informed me that I missed some maintenance items at my last appt. The low rating is given due to I purchased 3yr/36k maintenance contract which sold me that it would take care of all maintenance items for that period of time. But apparently it did not and on the invoice provided indicate I declined these items which is not correct. I keep my cars for greater than 10 years and expect the dealership to perform all maintenance items when I take the car there. Due to situation dealership lost me as regular customer. More
by Lisa C
March 03, 2026
I needed an unscheduled service due to a flat tire it was provided. In a timely, friendly and professional manner. Excellent service thank you. was provided. In a timely, friendly and professional manner. Excellent service thank you. More
by SBS23464
Other Employees Tagged: Mark Wilburn, Tim Lawson, Jessica Matos, Jacob McMillen
February 28, 2026
Arron in the repair shop is GREAT He called me and asked if I would like to set an appointment for my oil change and indeed I did and got the car in early in the morning if I would like to set an appointment for my oil change and indeed I did and got the car in early in the morning More
by UNCLEHERM3814
February 22, 2026
The process of setting my appointment was easy. The check in process was also easy. The service members were friendly and informative. When I found out the timing of my service was going to be long The check in process was also easy. The service members were friendly and informative. When I found out the timing of my service was going to be longer than I expected, I was offered shuttle service. Notifications were relayed to me in a timely manner during the entire process. More
by leahj2028
February 18, 2026
I had come in about 2 months past my warranty to have my tire sensors replaced. Aaron, the service professional, advocated for me with Subaru to extend my warranty to cover most of the expense, saving me o tire sensors replaced. Aaron, the service professional, advocated for me with Subaru to extend my warranty to cover most of the expense, saving me over $1000. Thank you! More
by lakelife1ab
