Rarely in this busy life does someone make such an - zrisoldi
Rarely in this busy life does someone make such an immediate and positive impression that I’m inclined to pause and offer a few words of praise…. Alex (finance manager) assisted me only briefly, but he radiates genuine warmth and empathy, and while the financial transaction itself was efficient and uneventful, I left feeling somehow better about the world than when I entered the dealership. I would not have anticipated feeling this way about signing a contract (trust me, I knew what my APR would be) but I nevertheless am grateful for his warm professionalism. Alex, you will do well in life. Keep it up.
Not to be overlooked is the talent of James (sales), who legitimately was a breath of fresh air. Few things irk me more than unknowledgeable salespeople…. James had more technical knowledge about the vehicle I purchased than any other salesperson I’ve dealt with in the last decade. I was already familiar with the car, but it was super refreshing to know I was dealing with someone who truly knows the product. He has several years of experience, which I find rare these days, and it shows. Honestly - I had better trade-in offers elsewhere. But sometimes, working with a competent professional is worth more than a few dollars. James, I’ll keep you in mind when it’s time for another upgrade!
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