Mercedes-Benz of Owings Mills

Really caring, accommodating and reputable! I’ve have had three e350’s previously from three different MB dealerships. After this buy, my fourth now, I can honestly say I will never use another I’ve have had three e350’s previously from three different MB dealerships. After this buy, my fourth now, I can honestly say I will never use another dealer. REZA RULES!! Told them I have been caring for my sick mother and they brought the car to Manhattan for me!! REZA RULES!! Best buying experience ever!! More

I have dealt with Dennis Epps, my Sales Consultant, for years. He is always thorough, responsive, and provides me with all the information and support I need to help with my selection process. He diligent years. He is always thorough, responsive, and provides me with all the information and support I need to help with my selection process. He diligently researches vehicles that fit my specific requests. Ultimately, again, he found exactly the vehicle I wanted and got it to me in timely fashion. The best! More

Great dealership, “can-do” culture putting the customer relationship above all. The entire team is wonderful: Jonathan Logue, Tony Pozderac, Tom Deinlein, and Sean Bonnie exemplify a pleasant professional relationship above all. The entire team is wonderful: Jonathan Logue, Tony Pozderac, Tom Deinlein, and Sean Bonnie exemplify a pleasant professional automotive experience. More

Murphy is amazing Service Pfizer and helps me out every time I bring my vehicle in time I bring my vehicle in More

Mr Epps is an excellent salesman but how I use the bathroom at this dealership and I was deplorable disgusting. bathroom at this dealership and I was deplorable disgusting. More

Andy was a great salesman. He communicated throughly and I would recommend him to a friend. He communicated throughly and I would recommend him to a friend. More

I wanted to take a moment to express our heartfelt appreciation for the outstanding service we received from the Mercedes-Benz dealership crew in Owings Mill, especially Stephanie Shi and her team, as appreciation for the outstanding service we received from the Mercedes-Benz dealership crew in Owings Mill, especially Stephanie Shi and her team, as well as the managers. They truly went above and beyond to help us find the perfect 2026 GLE 450, ensuring it had all the unique features we were hoping for. Our salesperson, Stephanie Shi, was exceptional patient and knowledgeable throughout the entire process. She took the time to listen carefully to what we wanted and guided us step by step, always making sure we felt comfortable and supported—never pressured. The financing part of our purchase was handled smoothly, making the experience quick and painless. We are absolutely thrilled with our new vehicle and couldn’t be happier with the way everything turned out. I highly recommend Shi and the Mercedes-Benz Owings Mill dealership crew to anyone in the market for a car. Their dedication, professionalism, and genuine care make all the difference. Thank you once again for making our car-buying experience such a positive one! Best Regards, Lily More

I had a great experience working with Mr. Elliott. He was very helpful, professional, and made the whole car buying process easy and stress-free. He answered all my questions and made sure ev Elliott. He was very helpful, professional, and made the whole car buying process easy and stress-free. He answered all my questions and made sure everything went smoothly from start to finish. I really appreciate his excellent customer service and would highly recommend him to anyone looking for a car. Thank you, Mr. Elliott! More

Stephanie in service was amazing! She was professional, friendly, and very helpful throughout the process. She kept me informed, answered my questions, and made sure everything went s She was professional, friendly, and very helpful throughout the process. She kept me informed, answered my questions, and made sure everything went smoothly. Great customer service and a very positive experience working with her. More

Dennis is the best! He was very professional, knowledgeable, and made the entire experience smooth. He genuinely has his customers’ best interests in mind and takes the He was very professional, knowledgeable, and made the entire experience smooth. He genuinely has his customers’ best interests in mind and takes the time to make sure they’re taken care of. I highly recommend working with him! More