Tony Pozderac

Elliott is the best. He is extremely knowledgeable and assisted me with finding the right vehicle for me. He went above and beyond answering all my questions! The whole t He is extremely knowledgeable and assisted me with finding the right vehicle for me. He went above and beyond answering all my questions! The whole team at Mercedes Benz Owings Mills was accommodating and helpful, I am a customer for life! More

Report | Print

I’ve had an exceptional experience with Mercedes-Benz of Owings Mills from start to finish. From the moment I worked with Rob Banks and his sales team, the level of professionalism, attentiveness, and care Owings Mills from start to finish. From the moment I worked with Rob Banks and his sales team, the level of professionalism, attentiveness, and care truly stood out. They made the entire process smooth, enjoyable, and tailored to my needs. Even after my purchase, the service has remained just as impressive. Recently, I had to bring my vehicle in due to unexpected pothole damage for a tire repair, and the service department exceeded my expectations once again. I especially want to highlight Stephanie Smith—she is an absolute asset to the team. She is efficient, consistently pleasant, and genuinely cares about her customers. Stephanie goes above and beyond to ensure I am always accommodated, making what could be a stressful situation feel seamless and well-handled. It’s rare to find this level of consistency in both sales and service. I am extremely pleased and would highly recommend Mercedes-Benz of Owings Mills to anyone looking for a luxury experience that continues well beyond the initial purchase. More

Report | Print

i had a great experience with Mr. Dennis Epps and his team they make buying a vehicle very smooth I will recommend him Dennis Epps and his team they make buying a vehicle very smooth I will recommend him More

Report | Print

I had a very disappointing experience with Tony Pozderac. Throughout my interaction, he used language that felt inappropriate and unprofessional, including phrases such as “people like you,” which came acros Throughout my interaction, he used language that felt inappropriate and unprofessional, including phrases such as “people like you,” which came across as disrespectful and concerning in a customer-facing environment. Additionally, there seems to be a lack of proper training and education among staff when it comes to handling different types of checks and financial processes. This led to confusion and unnecessary delays that could have easily been avoided with better guidance and knowledge. What was most frustrating, however, was the lack of effort to resolve the issues. There was little to no initiative taken to rectify the situation or ensure a smooth experience. Overall, I expected a much higher level of professionalism and accountability, especially from someone in a management position. More

Report | Print

Christine was amazing, and my process wasn’t the easiest but her and Tony went above and beyond for me, and I’m so appreciative! 10/10 recommend! but her and Tony went above and beyond for me, and I’m so appreciative! 10/10 recommend! More

Report | Print

Sales Rep: Andy Ji Manager: Tony Customer Service: 10/10 Professionalism: 10/10 Work with Andy and Tony at this location. They both put customer first and do not waste any time. They tailored the 10/10 Professionalism: 10/10 Work with Andy and Tony at this location. They both put customer first and do not waste any time. They tailored the most pleasant experience I had so far at any Mercedes dealerships. More

Report | Print

Christene provides exceptional customer service! She is a pleasure to work with. Christene anticipated the needs and emailed documents to ensure a quick and easy purchase process. She is both car She is a pleasure to work with. Christene anticipated the needs and emailed documents to ensure a quick and easy purchase process. She is both caring and professional. Tony is very welcoming and also provides excellent customer service. I am definitely pleased with the purchase process and satisfied that I received a fair price for the vehicle. I have purchased many vehicles in the past and Owing Mills Mercedes far exceeds other dealerships. Keep up the great work! More

Report | Print

We had a great experience working with Christene Marshall. She was extremely helpful, patient, and knowledgeable throughout the entire process of buying our car. Christene answered all of our questi Marshall. She was extremely helpful, patient, and knowledgeable throughout the entire process of buying our car. Christene answered all of our questions, made everything easy to understand, and never pressured us. We truly appreciate her professionalism and kindness and would highly recommend Christene to anyone looking for a new car. More

Report | Print

I had the best experience ever! Dennis Epps was an outstanding salesman and a true veteran in the automotive industry. He made the car buying process efficient and seamless. In fact Dennis Epps was an outstanding salesman and a true veteran in the automotive industry. He made the car buying process efficient and seamless. In fact, my husband was impressed by the fact that all he had to do with come in and sign his paperwork, which he did on his lunch break! Dennis synced and set up my profile prior to my arrival and my New 2026 GLC 300 Mercedes looked like a beacon of light sitting in the showroom with a big red and white bow on it. I could not have asked for more. So, I would like to thank Dennis and Mercedes Benz, Owings Mills for enhancing my purchase experience and should you be in the market for RED CARPET SERVICE, then this is the dealership and sales Professional that you want. More

Report | Print

We purchased a GLS450 last year with Christine. She had been helpful several times over the year and when we had an accident and had to replace our vehicle, Christine is the first person we thought She had been helpful several times over the year and when we had an accident and had to replace our vehicle, Christine is the first person we thought of. She is responsive, professional, and extremely helpful. We are her customers as long as she will have us. More

Report | Print