BMW of Catonsville

Although I'm not a fan of the overall car buying experience, Errol D'Souza was fantastic. If you but from this dealership, ask for him. experience, Errol D'Souza was fantastic. If you but from this dealership, ask for him. More

Ron was the BEST! He made our buying experience at BMW of Catonsville so seamless and positive! He made our buying experience at BMW of Catonsville so seamless and positive! More

It was a true pleasure working with Mark on my new X3 purchase. I had a very smooth and positive experience. purchase. I had a very smooth and positive experience. More

I had the pleasure of buying a new X3 with help from client advisor Kevin Hemmis, and Mark Sonn from the Finance department. I couldn't ask for a smoother purchase. Thank you!! client advisor Kevin Hemmis, and Mark Sonn from the Finance department. I couldn't ask for a smoother purchase. Thank you!! More

A Friend and I had a positive experience at BMW of Catonsville working with Jae Lim. The dealership was clean, staff was friendly. The buying process was easy from test drive to negotiating price to t Catonsville working with Jae Lim. The dealership was clean, staff was friendly. The buying process was easy from test drive to negotiating price to taking the vehicle home. More

Positive buying experience working with Randall Stewart. The process was smooth from scheduling time for a test drive to negotiation to taking the vehicle home. The dealership was clean and staff was friend The process was smooth from scheduling time for a test drive to negotiation to taking the vehicle home. The dealership was clean and staff was friendly. More

Howard was very kind and professional! He made it easy to work with. He took time to explain in detail all aspects of my new car. He made it easy to work with. He took time to explain in detail all aspects of my new car. More

Ben was great! He answered all my questions and concerns. He was very helpful and informative. He answered all my questions and concerns. He was very helpful and informative. More

Smooth easy transaction. Thank you. Harold was great to work with and I will plan to buy again through him. Thank you. Harold was great to work with and I will plan to buy again through him. More

It sucks to write this because my service writer (Brittany, and sales manager Jerry) has always been great to me for years now . However It all change last week. I took my X7 for service because AC (Brittany, and sales manager Jerry) has always been great to me for years now . However It all change last week. I took my X7 for service because AC wasn’t working. I was told it was fix and it wasn’t . Came to take another off day to bring again and this time was told is has a leakage. The part was not in stock so I was given a loaner(X5) took it on Wednesday and the next day which is Thursday. I took the car to work and park the car (I work in the car business also) it was 90 degree outside . By the end of my shift I went to the car and saw a Huge crack on the windshield. However there was NO chip or even a hole to show what the issue was. I told them asap and even got my SERVICE TECH out there. They took a look at the brand new car and said it has a defective windshield. Base of how the crack was Form the top of the hood without no dent or chip on it . I told the service manager . He said I Understand and will let the SERVICE DIRECTOR call you.It is a brand new car . Next day my insurance call me and tell me that BMW service manager put in a claim for a a damaged on windshield. STATING that I told them It was involve one another car? Not only was this a lie but also embarrassing to huge Mileone as a franchise dealership More