Mark Sonn

I had an outstanding experience at BMW Catonsville. The Finance Director was incredibly patient, professional, and committed to helping me find the right deal. Over the course of a month, he reworked t The Finance Director was incredibly patient, professional, and committed to helping me find the right deal. Over the course of a month, he reworked the numbers multiple times and never made me feel pressured or rushed. He took the time to explain my options and continued to work diligently until we reached an interest rate and payment that I was completely comfortable with. His dedication, transparency, and excellent customer service made the entire car-buying process stress-free and enjoyable. I truly appreciate the effort he put into earning my business and would highly recommend BMW Catonsville to anyone looking for a dealership that genuinely cares about customer satisfaction. More

Report | Print

Best BMW dealership I've dealt with! Ron Ventura and the team at BMW of Catonsville were great. I just purchased an X5 M60i through Ron and could not have asked for an easier process. We Ron Ventura and the team at BMW of Catonsville were great. I just purchased an X5 M60i through Ron and could not have asked for an easier process. We took care of virtually the entire negotiation over the phone/text before my visit to the dealership. Simple process, fair negotiation, and a salesman who was extremely knowledgeable and genuinely a nice guy... can't ask for much more. Thanks BMW of Catonsville and Ron. Shoutout also to Mark in Finance. More

Report | Print

The service we experienced while purchasing a vehicle at BMW of Catonsville was extraordinary. Our salesperson Brittany Hill demonstrated outstanding customer service like non other I have experienced in my BMW of Catonsville was extraordinary. Our salesperson Brittany Hill demonstrated outstanding customer service like non other I have experienced in my over forty years of purchasing vehicles. I would recommend her to anyone and essentially family and friends. This was my third BMW purchased at BMW of Catonsville and I will definitely return for more. More

Report | Print

We bought four vehicles from BMW of Catonsville. For all vehicles financing was done by Mark. Taking time with an undivided attention to find the best deal, he is best of the best. For all vehicles financing was done by Mark. Taking time with an undivided attention to find the best deal, he is best of the best. More

Report | Print

This dealership was excellent to work with! Extremely kind, and they made the process so easy and quick. Absolutely excellent service and I love my vehicle. Extremely kind, and they made the process so easy and quick. Absolutely excellent service and I love my vehicle. More

Report | Print

Steve Yang was an amazing salesman. Very knowledgeable about his cars and I got an amazing deal for the car im purchasing, my trade in, and even warranties. I would definitely come back Very knowledgeable about his cars and I got an amazing deal for the car im purchasing, my trade in, and even warranties. I would definitely come back for another vehicle More

Report | Print

I purchased 2021 Mazda CX-5. I dealt with Mr. Nakia Spencer, He was so nice and explained everything to me in a clear manner. Him & his entire team were very helpful. I would hig I dealt with Mr. Nakia Spencer, He was so nice and explained everything to me in a clear manner. Him & his entire team were very helpful. I would highly recommend! More

Report | Print

My experience at BMW of Catonsville was like coming together joyously with family. This team was attentive to my needs and desires throughout the process--from the first telephone call and post purchas together joyously with family. This team was attentive to my needs and desires throughout the process--from the first telephone call and post purchase. They eased the angst of the car buying process and they were attentive to ensuring warm handoffs as I transitioned to the different phases of the process. It is one thing to have a great experience with the sales team (Brittany and Shaun are THE BEST), but my expectations were further exceeded when I entered the finance discussions with Mark. Mark answered my financial questions with patience and provided great detail, respected me and my financial boundaries, and he ensured that I was completely satisfied with both the vehicle and the final deal. Brittany and Shaun were the cake and Mark was the icing. As a tag team, they gave me a memorable experience that has left a positive impression on me for years to come. Thank you, BMW of Catonsiville, for being committed to excellent customer experience through and through. The customer experience is what sets you apart! More

Report | Print

Shortest amount of time at a dealership! Spencer and Mark were very helpful with getting us what we needed! Spencer and Mark were very helpful with getting us what we needed! More

Report | Print

I visited BMW of Catonsville with mainly questions about cars and features. Met with Benn Edwards, who immediately put me at ease with his knowledge and sincere passion for customer care. Awesome experienc cars and features. Met with Benn Edwards, who immediately put me at ease with his knowledge and sincere passion for customer care. Awesome experience. He didn’t just sell me a car. He sold a solution. Driving off the lot in my beautiful BMW was the cherry on top! I love it! I highly recommend!! More

Report | Print