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Herb Gordon Subaru
Silver Spring, MD
1,718 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,718 reviews
July 09, 2026
I've known Vitaly since 2012 when I bought my first car from HB Subaru. He is the model employee that EVERYBODY should follow. If you need an answer and detailed explanation, he is the ONE. I am very happy from HB Subaru. He is the model employee that EVERYBODY should follow. If you need an answer and detailed explanation, he is the ONE. I am very happy to him still there. HB Subaru should keep such great professional employees like him in his roster. Keep up the great work... More
by William Diaz Ponce
July 04, 2026
Brandon Le is one of the best car salespersons. He is knowledgeable and extremely helpful and courteous. I very strongly recommend working with him. He is knowledgeable and extremely helpful and courteous. I very strongly recommend working with him. More
by matteobianchetti
July 03, 2026
This dealership is great. Vitaly is the best. Everyone is freindly, snacks and beverages and comfortable waiting areas, Thank you Vitaly is the best. Everyone is freindly, snacks and beverages and comfortable waiting areas, Thank you More
by sewmanymen
Employees Worked With
July 03, 2026
Very professional and very polite as well as respectful and prompt. Team kept me notified every step of the way. and prompt. Team kept me notified every step of the way. More
by amod004
July 03, 2026
Been going to Vitaliy for years now. He's the best service advisor! He's always courteous and makes sure that everything is taken care of. I'm his regulars and he knows exactly what my p He's the best service advisor! He's always courteous and makes sure that everything is taken care of. I'm his regulars and he knows exactly what my preferences are! More
by Lahari
Employees Worked With
July 03, 2026
Been servicing my Subaru here for years now. The service area is good for a wait. The service area is good for a wait. More
by Lahari
Employees Worked With
July 01, 2026
This is my fourth Subaru from this dealership. I particularly like the service department, always responsive and timely service. and I never leave feeling like I have been taken advantage of (h I particularly like the service department, always responsive and timely service. and I never leave feeling like I have been taken advantage of (happens frequently to women). Vitality takes very good care of me! More
by dee.c.vachon
Employees Worked With
June 22, 2026
My wife and I were very happy with the Costco Auto Program representative (Brandon Le). He is very knowledgeable and professional. He explained the Costco member buying process in detail and the diff Program representative (Brandon Le). He is very knowledgeable and professional. He explained the Costco member buying process in detail and the differences between features of the Subaru models and trim levels that we were interested in. He also explored the options of the exterior/interior color combination and equipment option items that we desired within and outside the dealership. We are very grateful that Brandon helped us locate a car with every key item that we wanted. He surely is an asset of the Herb Gordon Subaru dealership. More
by Eric
June 18, 2026
Good customer, service, professional work and easy communication with advisor and you can keep track of what kind of work down to your car communication with advisor and you can keep track of what kind of work down to your car More
by Zihui Zhou
Employees Worked With
June 18, 2026
I am very happy with the super attention I received from the staff at Herb Gordon service department specially from Vitaly. the staff at Herb Gordon service department specially from Vitaly. More
by alvarenga_manuel105
Employees Worked With
