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Herb Gordon Subaru
Silver Spring, MD
1,689 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,689 reviews
April 18, 2026
April 17, 2026: Herb Gordon Subaru has a winner with Jerell Latham on the team. He is not only an OUTSTANDING Service Advisor, he is a human being who truly cares about his clients. I will never take my Jerell Latham on the team. He is not only an OUTSTANDING Service Advisor, he is a human being who truly cares about his clients. I will never take my car anywhere else! He is amazing!! More
by soniabunch402
Employees Worked With
April 17, 2026
I interacted primarily with Vitaliy. He was very warm, professional, and accommodating in helping me to get my Forester’s issue resolved as quickly as possible. I highly recommend this d He was very warm, professional, and accommodating in helping me to get my Forester’s issue resolved as quickly as possible. I highly recommend this dealership and will certainly be returning when necessary in the future. More
by Zasotomayor
April 17, 2026
Fantastic service from Vitaly, as always. He is knowledgeable, courteous and efficient. And cat was ready sooner than expected. He is knowledgeable, courteous and efficient. And cat was ready sooner than expected. More
by nvscalera
April 16, 2026
I bought my 2025 Subaru from Mo,(Muhammed) and I had a great experience working with him. He was very helpful, patient, and took the time to answer all of my questions. Even when I reached out multiple great experience working with him. He was very helpful, patient, and took the time to answer all of my questions. Even when I reached out multiple times, he responded very quickly and was always kind and professional. I really appreciated his support throughout the process. I highly recommend Mo to anyone looking to buy a car! More
by Asma_toobaie
Employees Worked With
April 16, 2026
On my last visit the service writer Vitaliy was exceptional. He made an outstanding effort to get everything done correctly and timely for a difficult and unusual repair. I will seek him out for an exceptional. He made an outstanding effort to get everything done correctly and timely for a difficult and unusual repair. I will seek him out for any future repair needs. More
by Rwhogle
Employees Worked With
April 15, 2026
Vitality is a great representative for Herb Gordon. Ed is efficient, personable, knowledgeable, and helpful Ed is efficient, personable, knowledgeable, and helpful More
by Dpacker
Employees Worked With
April 15, 2026
Easy scheduling via app or web site. Service advisor met me at my car upon pulling into the service bay. Comfortable, but a little noisy wait area. Prompt service turnaround. Recommend Service advisor met me at my car upon pulling into the service bay. Comfortable, but a little noisy wait area. Prompt service turnaround. Recommend "Vitaly" who was professional and personable eith me. More
by mtvega007
Employees Worked With
April 14, 2026
Michael is a class act. He speaks directly to where you're coming from after listening to your needs, wants and existing understanding of Subarus. If you value a tailored, l He speaks directly to where you're coming from after listening to your needs, wants and existing understanding of Subarus. If you value a tailored, low-pressure experience, where the customer drives the discussion instead of the sales rep, ask for Michael. More
by Woodmoor
Employees Worked With
April 09, 2026
The people providing service are friendly, and know what they are talking about….and all the ones I’ve dealt with have a great sense of humor, something very important to me. they are talking about….and all the ones I’ve dealt with have a great sense of humor, something very important to me. More
by Nbraveman
April 04, 2026
Vitaliy squeezed me in for a tire change service to get my summer tires back on. There is no place like Herb Gordon Subaru, and Vitaliy is the best! my summer tires back on. There is no place like Herb Gordon Subaru, and Vitaliy is the best! More
by ajraza
Employees Worked With
