943 Virginia Used Car Dealers

Safford CDJR of Springfield has the Best Service - QUINTENZEIGLER2

Safford CDJR of Springfield has the Best Service Department in the DMV. My advisor Drake is #1

I have always received an excellent customer service - AZ

I have always received an excellent customer service every time I took my car over the years. I definitely would recommend it to my friends.

Carmax is great! - michaelacspriggs96

Carmax is great!! The only company i will buy from ! Joe my salesperson was great, very knowledgeable had me in and out. No issues.

It was a good experience for us. - Mnpprice

It was a good experience for us. Straightforward, simple and fast. we will definitely make this our first stop when shopping for cars in the future.

Very courteous and professional would recommend Lindsay - sjwhitmer

Very courteous and professional would recommend Lindsay voltswagen of manassas if looking for new or used vehicle

Jeremy and Anthony were great to deal with from the sales - Cahilltg

Jeremy and Anthony were great to deal with from the sales department. Kate, in finance was also a pleasure to work with.

Stress free experience! - chris7hobbs

Stress free experience! My first experience with Carmax and I liked the quick and easy process.

Sheehy Ford of Springfield excels in customer service. - Bronco time

Sheehy Ford of Springfield excels in customer service. Max Manu and Jacob Williamson were patient, knowledgeable and went out of their way assisting me with my experience and purchase at this dealership.

The state inspectors at Jeep didn’t understand how Jeep - JeepJT23

The state inspectors at Jeep didn’t understand how Jeep JT day time running lights and parking lights worked together. One of the reason the failed me. Inspector should understand how the truck works. Was told my truck would take an hour for oil change, tire rotation and state inspection. Took over 3. Won’t be back there again.

Today my husband and I had the pleasure of dealing with - willahsmom

Today my husband and I had the pleasure of dealing with Ernest Owusu Afriyie. He is by far one of the best in the business. He made our whole experience so enjoyable. We are now the proud new owners of a very nice 2023 Honda Odyessey! If you are looking for a new or used car, I highly recommend going to see Ernest at Pohanka Honda of Fredericksburg. He will hook you up!

This is the best dealership I have ever been to! - AJB

This is the best dealership I have ever been to! The whole experience from start to finish was the most wonderful, fastest, smoothest hassle-free experience I have ever had. My salesman Yeabsera Abreham is an honest and true professional who went above and beyond with helping me become a new member of the Honda brand. Saeed Movahedi the finance manager did a phenomenal job with helping me feel comfortable and confident during my purchase process. Keep up the good work!

We went to Charlottesville Colonial Auto Center to sell a - e911eagle

We went to Charlottesville Colonial Auto Center to sell a vehicle, no trade or purchase, from an estimate from Kelley Blue Book on Sunday 5/3/26. Martin Haggard got in touch with me Monday morning to set up an inspection and discuss a buy price for today. We got there on time and he was ready to negotiate. Everything went better than expected and even got a 45-minute ride back home with Shane. Awesome dealership and awesome Sales and associates. When I buy again, Colonial will be the 1st place I will go! Thanks guys!

Very good people. - THECOOL1S

Very good people. James McPherson knew what we wanted and helped us get it. Other employees came by to make sure all was good.

Mr. Keith Wyatt at CMA’s Colonial Chevrolet made buying - charnita.goodrum

Mr. Keith Wyatt at CMA’s Colonial Chevrolet made buying my new SUV extremely easy. He was very knowledgeable, upfront, and took the time to explain everything clearly without any pressure. The entire process was smooth from start to finish, and his customer service was top-tier. What really stood out was how attentive and professional he was—great conversation, answered all my questions, and made sure I was comfortable with every step. If you’re looking for someone who knows their stuff and genuinely wants to help, Keith is the guy. Highly recommend.

My son had the pleasure of working with Tiffany to buy - Kevin

My son had the pleasure of working with Tiffany to buy his first new car. The one he wanted wasn’t available for about a month, so he put down a deposit and waited. Unfortunately, while waiting, his current car started having issues, and he had to find something else quickly. He ended up needing to cancel his order and get his deposit back. Tiffany was incredibly understanding and kind throughout the whole process, even though it meant losing a sale. We really enjoyed working with her and getting to know her! In fact, we had such a great experience that we ended up chatting with her about a car for ourselves—and today, we made that purchase! Huge shout-out to Tiffany for making the entire process smooth, stress-free, and enjoyable. Highly recommend working with her!

The service if good and reliable. - celia7257

The service if good and reliable. I take my Subaru here, because I trust their service more than the Subaru dealership. Thank you for being honest and doing the job right.

Excellent experience at Leesburg Auto Import. - aporb

Excellent experience at Leesburg Auto Import. Found a 2019 Audi S4 online with a great price. Salem and Mike made the process painless. They stayed late on a Friday night to get me through the paperwork and had my trade-in handled smoothly. No surprises, no upselling, just a straightforward transaction. The car is clean, drives perfectly, and was exactly what they said it was. Would buy from them again without hesitation.

It took 3 weeks to transfer from Georgia,at the time of - Rariley08809

It took 3 weeks to transfer from Georgia,at the time of the paper work after complaining the transfer fee was deducted. There was only one keyfob so now I have to spend another $500. To get one from ford. I tried 6 locksmith’s. It took us 5 hours to get out of there. Their emission inspection machine inop so I had to take care of it myself,$30. Reimbursed. This was the second time using CarMax. First time in and out less then3 hours, at a different location. The sales associates very very good.

I’m 56 and have purchased quite a few cars over the - James Martin

I’m 56 and have purchased quite a few cars over the years, and I have to say this was my first AWESOME car purchase ever! There is always something that lets you down—description of the vehicle, inadequate salesperson, inefficient support staff, hours of waiting, and nobody really knows why you’ve spent a whole day to drive away in your new car. The process always ruins my excitement, and I feel exhausted & beat when I’m finally handed the car key. Here, I dealt with the owner directly, mostly via texts (perfect for my crazy schedule), and his passion for quality, high-end cars, attention to detail, prompt replies, honest family-style service, as well as friendly, knowledgeable, detailed, and passionate-for-perfection support staff, made me so comfortable & confident in every way. I actually purchased the car over the phone & drove 3 hours to pick it up! A definite first for me! From financing to a speedy delivery and an awesome deal, Auto By Design is where you need to be! Hands down, the best dealership experience ever! If you want to be miserable and feel ripped off, go somewhere else. If you want to feel confident, informed, and like family, this is your place!! 10 Stars

Had trans fluid and filter changed. - Skyking76t

Had trans fluid and filter changed. Chysler 300 with 5.7 does not have a trans dipstick because amount of fluid is a function trans temp. Ordered a dipstick tool to measure the trans fluid including temp graph. Trans was severely overfilled. Took back to floyd Chrysler dealer. Service manger is a joke. Young girl who has an attitude problem. Tech told me he added 5 qts fluid but obviously he did not check the fluid level using temp graph. Tried to tell me 35mm was correct when chart said should be 71mm. My trans shows 105 mm. Neither the tech nor the service manager knew anything about the graph. Not good for a chrysler dealership. This graph comes from the service manual. A severely overfilled trans can cause permanent trans damage. Not a professional dealership. Question whether all techs are factory trained. All they had to do was humor me and reduce fluid levels to match the chart and i was happy. But no, they want to argue. Not good customer service. I had a problem at a Chevy dealership and service manager and i sat down and had a conversation and came to a resolution that we both accepted. The Service Manager does not have the skills to be in that position. I would recommend staying away for any repairs. I will buy the pump and remove the excess fluid myself before it damages my trans, if it hasn’t already.

I had the pleasure of working with Madelyn Dunlevy. - Jesus

I had the pleasure of working with Madelyn Dunlevy. She was very professional, courteous, knowledgeable, kind, and helpful. Moreover, she was a very good “listener,” and she did not try to “force” me to purchase a vehicle. I informed her that I was looking at purchasing and new 2026 Chevy Trax and the vehicle I was looking at purchasing was located at 3 different local dealerships. I informed her that I just wanted my vehicle appraised and the “out the door price”. She did “exactly” that and expressed that she would still like to earn my business. However, she also understood my desire to see the other two dealerships' vehicle prices. The result, the price Madelyn quoted me was much “lower” than the other dealership. However, I did not have enough money to make up the difference between what my vehicle was appraised for and the price of the new vehicle which had nothing to do with Madelyn. My overall experience was outstanding due to Madelyn’s professionalism, work ethic, and willingness to make my vehicle-buying experience pleasurable. I will definitely keep in contact with Madelyn, and when my financial situation changes, she will be the “first” person I contact to purchase my next new 2026 Chevrolet Trax. Thank you for everything, Madelyn. God Bless, Curtis

Your dealership personnel were kind and helpful in all - Richard E Parker

Your dealership personnel were kind and helpful in all aspects including the way I was treated

Her communicative staff, I had one thing go wrong with - debbielastowiecki

Her communicative staff, I had one thing go wrong with the vehicle and Erica took care of it the next day.

I had an amazing experience with Pohanka Lexus! - Makaylaalexissss

I had an amazing experience with Pohanka Lexus! I purchased a 2022 Tesla Model S Plaid and traveled all the way from North Carolina for the deal—and it was absolutely worth it. Farshad was incredible to work with from start to finish. He made the entire process seamless, stress-free, and efficient, even with it being an out-of-state purchase. Everything was handled smoothly, and I never felt pressured at any point. If you’re considering buying a vehicle, especially from out of state, I highly recommend working with Farshad and the team here. Top-notch service all around!

I took my 2003 Ranger in for check engine light and - sharonalsop

I took my 2003 Ranger in for check engine light and engine miss. After a week I pick up my truck and as soon as I leave the lot the check engine light comes back on. When I take it back they said first thing they ask for is an additional $285. Dollar diagnostic fee which was included in the original $940. Dollars I paid them. They then proceed to tell me it was a different issue from the first time, same problem, check engine light and engine miss They are CROOKS

I had an excellent experience at this dealership. - shellyvargo

I had an excellent experience at this dealership. The team was incredibly professional and genuinely pleasant from start to finish. It was refreshing to work with staff that wasn't pushy, salesy, arrogant, or condescending (like others in the area). They respected my time and my decisions, making the entire process smooth and stress-free. Our lead was Matt Kraft and he was very helpful.

I had a service scheduling issue at Malloy Ford of - rover

I had a service scheduling issue at Malloy Ford of Alexandria and decided to reach out about it. What impressed me was how fast the General Manager, Daniel Khan, personally got back to me and owned the situation. No excuses, just an apology and real solutions like mobile service and pick-up/delivery options. Deshaun also stepped up and helped me get both my vehicles scheduled for mobile service the very next day. They even provided complimentary service as a goodwill gesture. This is the kind of responsiveness and customer care that keeps me coming back. Highly recommend Malloy Ford of Alexandria.

Make sure you get everything in writing before you - Papa1

Make sure you get everything in writing before you purchase or attempt to even finance their vehicles. Finance department was very mendacious. Do your research on all reviews before you even attempt to buy vehicle or finance from this dealership.

The buying experience was very good. - laziu

The buying experience was very good. The delearship honored what they advertised. I highly recommend them.

I had a great experience working with Zaid Omar, Sales - Positiveforcepp

I had a great experience working with Zaid Omar, Sales Manager. From start to finish, he went above and beyond to make sure everything was handled professionally. After purchasing my 2024 Telluride, I ran into a few issues. I reached out to Zaid, explained the situation, and he immediately took action. He scheduled a time for me to bring the vehicle in for repairs and even offered a loaner car while the work is being completed. What really stood out to me was his consistency and commitment. He never stopped answering the phone—that meant a lot. Even after the sale was done, he continued to be responsive and made sure my concerns were addressed. That level of customer service is rare these days. I truly appreciate the follow-through and would definitely recommend working with him.