93 Virginia Ram Service Centers

I needed my 2004 Jeep inspected as my decal had ran out. - WilmaJean

I needed my 2004 Jeep inspected as my decal had ran out. I had the best experience. Everyone I came in contact with were helpful and kind.The Parts Manager Sean Heffron was was encouraging and I intend to go back again. Mary Ellen the Cashier was great.

I recently had chance to use the service dept. - Okiwen

I recently had chance to use the service dept. for recall work. Very well done as far as I can tell. Thank you.

It was nice easy experience with nice workers and staff. - nick32496

It was nice easy experience with nice workers and staff. Had me in and out!

The salesman was courteous and knowledgeable about the - bfadely06

The salesman was courteous and knowledgeable about the Jeeps that I looked at and tried out.

Angela and Zach were great. - Bobbyjkilpatrick

Angela and Zach were great. Repair was time consuming but they were on top of it. Angela was. Friendly and courteous .Zach is talented professional/technican .

They did good work and were honest with their prices even - PHONKEELES

They did good work and were honest with their prices even on time when their shop caught for and they had to move.

Helpful people. - Charles

Helpful people. I arrived, they got my keys. I waited in the waiting room. I was in and out within an hour. Would recommend.

Very friendly, very helpful. - nasheboyd

Very friendly, very helpful. Canon definitely went above and beyond to help with the issues I was having with my vehicle. He definitely was knowledgeable about the issue and was able to help resolve it. He even tried recommending a local company to rent a vehicle in order for my vehicle to be serviced, so I did not have to miss any days of work. Thank you so much

Tina was very responsive and flexible to include carving - billodom2

Tina was very responsive and flexible to include carving out time for a test ride with me.

Got in and out quickly on recall items and very efficient - D

Got in and out quickly on recall items and very efficient transportation offered to and from the shop

Was wonderful to work with Lily and the rest of the - Gardnerarabians

Was wonderful to work with Lily and the rest of the staff… I had to get a car quickly and they made it happen with a great deal!!! thank you for all your effort and patience!!

I just wanted to give a shout out to Dale Pritchett in - Craig

I just wanted to give a shout out to Dale Pritchett in the service department. I had been trying to find an item that was allegedly only available through a Jeep service department but my local dealer seemed to be clueless. I was referred to Dale from a Jeep group and he came through. He was able to get the item when no one else could and shipped it out to me quickly! I couldn't be happier. Thanks, Dale!

Shereen helped us buy a our very first car! - Naben1102

Shereen helped us buy a our very first car! Everything went by so quick best service!!

Always satisfied with the service department. - pjkoala

Always satisfied with the service department. Cameron the service advisor is very polite and knowledgeable. Their quality of work is outstanding and you never have to wait all day long. The service waiting area is clean.

Emergency/Urgent repair to my Sequoia. Critical ball... - RaterMick

Emergency/Urgent repair to my Sequoia. Critical ball joint failure. Vehicle performing as tow vehicle for an in-progress high priority project. My “Hall of Fame” list at Haley Toyota of Farmville: - Christie (spelling?) – Service Manager who responded to my request for urgent/expedited service – she recognized the out of the ordinary emergency nature of my request, recognized me as a valued customer who deserved a little bit of extra consideration in this situation and arranged with the service technician and parts department to “make it happen”. - Richard – Lead Toyota Tech. Richard agreed to repair my Sequoia even though his schedule was “fully booked”. Richard agreed to work past normal hours if necessary to get me running next day upon parts arrival. Immediately upon arrival with my Sequoia on the flatbed tow truck, Richard recognized the importance of properly locating the offload and opened a service bay to offload the Sequoia directly into that service bay (a consideration not usually extended by most dealerships). The offload directly to a service bay is significant because a ball joint failure renders a vehicle unmovable on its own wheels. Therefore it is critical to offload where the vehicle will be repaired. If not, it becomes very difficult and unsafe to later relocate the vehicle via a floor jack. A floor jack relocation could cause additional damage to brake system components being stressed while moving the vehicle. Richard also personally assisted in the tow truck offload which was not an easy job. He immediately placed my Sequoia up on the rack – removing stress to the failure wheel components and making the Sequoia ready for immediate service upon parts arrival. Finally, Richard spent about 10 minutes with me discussing the condition of the vehicle and approaches to service under circumstances with a critical ball joint failure. Noteworthy -- Richard did this for me at the end of the month while being flooded with end of month safety inspection requests. A different Dealership in Lynchburg said they could not help me because that Lynchburg Dealership claimed they had too many end of month safety inspections – I suppose that kind of says it all. - Sam – Parts Manager with initiative and foresight! Obtained required parts overnight, (another dealership in Lynchburg said this was impossible). Had the foresight to order both the left and right lower ball joints even though only the right had failed. Sam realized that this type failure is best addressed in pairs – I later expanded the repair to ball joint replacement on both sides with Richard’s agreement. Haley has a new, loyal customer. I have owned Toyotas for many years so I am a long time Toyota customer. In this situation, I had the critical ball joint failure in my driveway at our new residence near Lynchburg. I needed the vehicle ASAP to use it as a tow vehicle for a high priority project. Since we are new to the Lynchburg area, my wife and I started calling Dealers, starting with Lynchburg and moving out by distance from our home. Sometimes in life, you just get a fortunate outcome – in this case I feel blessed discovering Haley’s of Farmville and all the great folks I met at Haley’s. They are now my Go-To Dealership even though they are 30 minutes farther from my home than the dealership in Lynchburg. Thank you Haley’s for responding to my request for urgent attention to my vehicle. I’ve owned five Toyotas, currently owning a Sequoia and Prius. I’ve discovered that the attitude of the employees is most often consistent with, and a reflection of, the attitude of management and ownership. So in addition to being my preferred service location, I am certain when it comes time to replace my vehicles, you will be the first place I visit.

On my way between Montreal and Florida, my jeep - Jeff

On my way between Montreal and Florida, my jeep experienced bad misfires on the 95 near Washington. I managed to go to Ourisman's in Woodbridge and John Davitt took care of us very professionally. Once the diagnosis was made (very quickly), he worked hard to get us back on the road as soon as possible so that we could enjoy our family vacation. Simply the best! Thank you, John!

Everything went very well. - BG

Everything went very well. The Service Advisor had my vehicle in and out very quickly as promised.

I was visiting from out of when my vehicle broke down. It... - cslagoon

I was visiting from out of when my vehicle broke down. It was a Saturday, I called the dealership told them my problem. They were super helpful. Drive axle was broken, warranty thank goodness, parts were order the following Monday. When part got to them, my vehicle was fix and I was on my way. Paul and everyone I spoke with were great. Here I was from out of state and they made feel like I was a neighbor and right at home. Thank you Paul.

Pleasant employees, professional work and comfortable - Marthaann1937

Pleasant employees, professional work and comfortable waiting area but I’m sorry if you expect 15 words! Thanks for getting my car done!!

I purchased a Certified Used 2016 Ram 1500 pickup from - rtomhave

I purchased a Certified Used 2016 Ram 1500 pickup from Marlow Motor Company on March 16, 2024. The vehicle was purchased at 80,000 miles. Since that time I have had two service appointments at Marlow Motors with oil changes, tire rotations, and inspections. I have had the battery replaced, replaced the serpentine belt, replaced the CPCH and valve-purge control, and spent $970.50 in parts and labor along the way. Then, on March 3, 2025, after just over 10,000 driving miles in the first year, I was due for inspection. I confidently returned to Marlowe for the inspection thinking that since the purchase of a Certified Used Vehicle, regularity of service and inspections, and just over 10,000 miles of usage in the first year, I would pay my $20 for a successful inspection and be on my way. Some time later while in the waiting room, I received a text telling me that my vehicle had failed inspection and that there were 5 items that "required immediate attention" to the tune of $1683.58. Fourth on the list of these items was "Replace Rear Brake Pads and Resurface Rotos." A service representative soon joined me in the waiting room to further explain that it was the brakes that had failed inspection. The first three items on the "requires immediate attention" list included brake fluid exchange service and four-wheel alignment, and differential service. The fifth item was "replacing cabin air filter" which I was pretty sure did not "require immediate attention" in relation to a state inspection. I asked the service representative what it meant to purchase a Certified Used Vehicle and he mumbled that everything is in working order and safe. When I queried how the brakes of a Certified Used Vehicle could be deemed unsafe with only 10,000 miles of usage, I was told that the inspector did not look at my purchase and service history. I told him that I had lost trust and confidence in Marlowe Motors as my service shop and how disappointed I was in that I was planning to continue my service with them for the vehicle, but now simply wanted my vehicle returned. They had lost me as a customer. For the cost of $22.87 and a failed inspection sticker in my windshield, I went to another local state inspector, paid my $20 and passed inspection. Lesson learned.

They set up and handled the recall on my truck promptly - jseate2000

They set up and handled the recall on my truck promptly and courteously. Very nice service dept staff.

Great service was serviced on good time. - Yflicker

Great service was serviced on good time. Car was clean and called me right on tomr

Friendly and helpful, got the parts on order to repair - Keith D

Friendly and helpful, got the parts on order to repair the truck. They said parts be in a couple days

Scott Cramsey took care of my 300 for a recall and other - mkwortham

Scott Cramsey took care of my 300 for a recall and other vehicle maintenance updates. He is trustworthy and transparent. He kept me updated on everything that needed to be done and wasn't pushy to get stuff done that was recommended. My car was done sooner than the expected time frame that was told to me when I dropped it off. I highly recommend him to take care of anyone's car needs. He is a very nice person. Thanks a bunch, Scott! Jackie W.

The service department was so great about getting my - Lpsefco

The service department was so great about getting my vehicle in. . All the ladies in the service department was super nice. So fast about getting the work done on my truck.

Saturdays service was good Gwendolyn kept me informed and - dy

Saturdays service was good Gwendolyn kept me informed and updated me on the status of my truck

Always friendly and curious and willing to answer any and - Btac47

Always friendly and curious and willing to answer any and all questions that I may have.

Simply put this is THE best dealership and mechanics in - JAG

Simply put this is THE best dealership and mechanics in Virginia. I only go there for purchasing vehicles and getting work done. Five stars and if there were more stars I’d give them. Will is the best. He fully explains everything first, shows you the things you don’t understand, and through him my understanding g of the issues made perfect sense. He goes above and beyond and his customer service is not seen enough these days. Will is the reason I fully trust my purchases and work done here. Hands down the most knowledgeable and professional person I have met.