Alex Murphy
Service Manager
Southern Chrysler Dodge Jeep Ram Greenbrier
1414 S Military Hwy
Chesapeake, VA 23320
86 Reviews
Write a Review86 Reviews of Alex Murphy
May 30, 2024
It was a good experience and all went well Excellent service and parts dept was great service and parts dept was great More
Other Employees Tagged: Jordan Cabral
May 30, 2024
awesome job taking care of the customer But only thing I didn’t like was they didn’t have my truck some were visible for me to pick it up they made me go looking around the lot to find it. I do think that’s didn’t like was they didn’t have my truck some were visible for me to pick it up they made me go looking around the lot to find it. I do think that’s not professional for customer service More
May 20, 2024
Excellent service as always, staff was friendly and professional and my vehicle was serviced quickly and thoroughly. professional and my vehicle was serviced quickly and thoroughly. More
Other Employees Tagged: Allison Humphries, Dennis Jordan, Nerely Blanco, Mike Owen, Jordan Cabral
May 18, 2024
Seemed to ignore my vehicle for every other that came in. A 5 hour job took over two weeks. When I dropped off I was told two days. I called a week later and was told to come get it the next day. When I show A 5 hour job took over two weeks. When I dropped off I was told two days. I called a week later and was told to come get it the next day. When I showed up to pick it up, I found out they just began to look at it. I was upset. They gave me a loaner. Over a week later I was able to come get it. The worst part? The issue is still present, the parking brake barely works, and the peddle still goes to the floor. That was their reason for failing my state inspection. I will never use, nor recommend a place like that. Even after telling the Service manager the whole story, the result was just the same. 1200 bucks for 3 new cables, but same functionality as it was before. More
Other Employees Tagged: Joe Anthony, Dennis Jordan , Service writer, Emily. She was clueless
May 18, 2024
I was at this dealership because if an emergency tire blow out!! I was so upset because the back tire that was flat, had holes in the side of my tire!! Which meant buy a new tire from the dealership!!😩 blow out!! I was so upset because the back tire that was flat, had holes in the side of my tire!! Which meant buy a new tire from the dealership!!😩 but the service I received was so professional and with kindness!! Was amazing!! I am sure my next vehicle I purchase will be from this dealership!! I was so impressed with the service department!! keep up the good work!! Thank you for you kindness and professional care!! I will recommend this dealership to family and friends!! 👍🏾👍🏾🙏🏼🙏🏼👍🏾👍🏾😃😃 More