Mike Owen
Mike Owen at Southern Chrysler Dodge Jeep Ram Greenbrier
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Mike Owen

Fixed Operations Director

Southern Chrysler Dodge Jeep Ram Greenbrier

1414 S Military Hwy
Chesapeake, VA 23320

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3.4
8 Reviews

Dealership Experience

30 yrs

3.4

8 Reviews

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8 Reviews of Mike Owen

June 12, 2024

Dealership Rating
Employee Rating

Very professional , on time and communication was spot on. We had electrical problems with our 2016 Jeep and the were able to resolve the issue More

by Alviskeaton
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Anthony, Alex Murphy

May 20, 2024

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Excellent service as always, staff was friendly and professional and my vehicle was serviced quickly and thoroughly. More

by dskittlethorp
Service Price Transparency
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Recommend Dealer
Yes
May 22, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 16, 2024

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Good people to deal with because they take care of business in an honest and respectful manner. More

by Dale Berning
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Cuellar, Alex Murphy

May 17, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 15, 2024

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You guys didn't reset my change oil soon notification , hope oil is changed thanks More

by Marcus Anderson
Service Price Transparency
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Recommend Dealer
Yes
Apr 15, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to provide us with this feedback.

November 06, 2023

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Employee Rating

Mike owen is useless doesn't communicate and has failed to deliver mutiple times while having my truck in for repairs. The technicians, if you can call them that, are the worst, i had to show them the 1/4i More

by shelderman82
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alex Murphy , Barbara

Nov 06, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 02, 2023

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Absolutely the worst experience I have ever dealt with a dealership. Horrible service and management More

by bgetz88
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Service Time
Service Communication
Recommend Dealer
No
Nov 03, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"Bgetz88" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 10, 2023

Dealership Rating
Employee Rating

Dealership is very rude and not geared towards the customer. Truck took weeks to fix and when we got it back had to go back to fix all the things they were supposed tonfix More

by cody.c.smith
Service Price Transparency
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Recommend Dealer
No
Oct 10, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Cody. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

October 08, 2023

Dealership Rating
Employee Rating

Greenbrier Jeep is number one in our book. ..keeping our 2004 Jeep going!!! Love the service department and the people who work there~~ More

by JANDTBANFORD
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allison Humphries, Joe Anthony , had service done and the people were extremely nice!!

Oct 09, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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