Nicole Bandera
Service Advisor
Southern Chrysler Dodge Jeep RAM Chesapeake
3353 Western Branch Blvd
Chesapeake, VA 23321
182 Reviews
Write a Review182 Reviews of Nicole Bandera
June 05, 2024
I originally had an appointment for 27 May, Memorial Day, booked online, so I wouldn’t have to miss work. I even got 3 reminders. I show up and the place is closed. Why allow people to book appointments on booked online, so I wouldn’t have to miss work. I even got 3 reminders. I show up and the place is closed. Why allow people to book appointments online for obvious days off? I know you have a web developer. Please adjust the website so picking erroneous days isn’t an option. I was very frustrated that day and wasted my time. I just started a new job and don’t have enough vacation bank to just take a day off, so I thought I was being wise by scheduling on a holiday. Once I rebooked the service everything was grand. More
June 02, 2024
Appointment time isn’t actually an appointment time. Didn’t even look at my car on the day of the appointment. Or let me know before the end of day that it wasn’t going to get looked at so I could have Didn’t even look at my car on the day of the appointment. Or let me know before the end of day that it wasn’t going to get looked at so I could have made an appointment somewhere else. I would also say that whoever I spoke to on the phone the day after I dropped the car off inquiring of the status was incredibly rude. More
June 01, 2024
My issue would be that the prices are a little steep. Also Not providing any discounts for disabled people, military, EMS, etc. With pricey diagnostic, parts/labor repairs cost, also shop fees, you w Also Not providing any discounts for disabled people, military, EMS, etc. With pricey diagnostic, parts/labor repairs cost, also shop fees, you would think dealership would make it easier for the paying consumer. With most newer gas/ev vehicles having to have their vehicles repaired at dealerships anyway. However, service repairs in general, are still great! More