2,651 Texas Used Car Dealers

I brought my 3. - mrh2727

I brought my 3.0 Duramax in for a simple oil change and was met with complete indifference. I sat in the service bay while employees sat at their desks eating pizza, pretending not to notice customers waiting. No greeting, no acknowledgment, nothing. I finally had to go inside just to get checked in, and that set the tone for the rest of the visit. More than two hours passed with no communication. When I asked the cashier for an update, she snapped that I needed to find my own service advisor. I walked to the service area and found that my advisor, Atle Fjugstad, was nowhere to be found. His office was empty while my completed truck sat outside. They had finished the work and simply never bothered to tell me. That level of disregard is not a mistake; it is a culture. The waiting room was as lifeless as the staff, and the entire operation showed no leadership, no accountability, and no pride in their work. In 36 years, I have never seen customer service this poor. I have watched children run lemonade stands with more professionalism and effort. Moritz Chevrolet didn’t just waste my time; they earned this review.

Kristen Crenshaw is a true asset to this company. - chrisvons

Kristen Crenshaw is a true asset to this company. Her promptness and detail is outstanding

Excellent. - toritx

Excellent. I felt valued, heard, appreciated and respected. Knowing they were hearing my needs and trying to honor them in every aspect.

Raul was very helpful. - Creggieb

Raul was very helpful. He explained everything to me thoroughly and gave me my options and he even went so far to get me a coupon and over here coupon for a free car wash

The service department is absolutely the worst. - Chris

The service department is absolutely the worst. They never pick up. They don't return you calls even after you've called a million times to check on your vehicle. They make every excuse in the book. What's even worse, if you're a woman, they talk to you like your an idiot. This is the last time I will bring my vehicle here. I even tried to contact the manager of the service department and have yet to hear from him. It sucks when you pay so much for a vehicle to have it sit in a garage until they can look it at for up to 2 weeks.

We had a very pleasant experience with Eduardo Ramirez! - elrodbd

We had a very pleasant experience with Eduardo Ramirez! He was responsive and attentive throughout the entire process.

Service department needs training. - joebarragan

Service department needs training. Unethical. They need new management. Ford is a great product. Go to any other but this location.

Great experience, took great care of my car and explained - charlenerb

Great experience, took great care of my car and explained everything they were doing. Great service.

Their Service department is great and worked hard to get - Holly M

Their Service department is great and worked hard to get our truck out quickly! Definitely recommend!

The sales team, Finance team and the Service team are the - jpd149

The sales team, Finance team and the Service team are the best I have ever dealt with. They are all very professional and accommodating. I have purchased three vehicles from this dealership. The teams in place now are the only ones I will give my business to. They treat you like family. And the main thing, they don't mess you around. Thank you Ram Country Mineral Wells.

My salesman, Ivan, was awesome, as was the dealer for my - GinnyEmeraldLuna

My salesman, Ivan, was awesome, as was the dealer for my purchase of a new 2025 Nissan Kicks SR AWD in beautiful Arctic Ice Blue from Viva Nissan in El Paso, TX. Ivan is the very best salesman I have ever dealt with in my over the 50 years of new car buying, and the purchase of my 5th Nissan, and 2d Kicks. Viva Nissan gave me a discounted price from the MSRP price, online through the Navy Federal Credit Union’s “True Car” program and stuck to it. Ivan didn’t add a bunch of extra charges beyond the MSRP that I didn’t want, like the other dealers did. I had previously received a non discounted price from a different dealer through the Nissan Buy@Home program, but the dealer would not honor the price. He added over $2,000 in charges, ignored the Nissan deal, and would not use the cheaper sales tax for where I live. Ivan is an excellent and caring salesman who cut through all the negotiation tactics and games that other dealers use. He made it possible for me to do everything online or over the phone. Then, he drove about 65 miles one way and delivered the car to me at my home. I highly recommend Viva Nissan and would love to buy another car from them with Ivan as the salesman. He is fantastic, the best ever!

BUYERS BEWARE! - Dr. Richard Mann

BUYERS BEWARE!! Autos of Forney is one of the most unprofessional businesses I’ve ever purchased from, even for a used car dealership. I purchased a 2021 Jeep Grand Cherokee on 10/17 and from the beginning there was a constant string of problems that still have not been resolved. They lied about multiple aspects of the sale included the condition of the car and the warranty coverage, and they have taken no responsibility for anything. This included selling my the car with 1mm brakepads, dangerously ineffective windshield wipers, and $8000 in repairs, including a leak in the radiator system that I was informed could cause serious damage to the head gaskets if not repaired. I had the car delivered, so I was unable to test drive the car, but they had assured me it passed a presale inspection, but it doesn't appear that the car was inspected at all. The warranty company also refused to cover the repairs because they determined they were preexisting and that I should have been informed about the repairs buy Autos of Forney. No accountability whatsover. If you do choose to buy from them, make sure to read everything very thoroughly and have every aspect of the sale well documented. Better yet, just save yourself some trouble and find a different dealership. If there is nothing wrong with the vehicle then it might be okay, but if there are any issues you will be out of luck and left stranded. I informed Autos of Forney that the extended warranty would not cover the repairs, and they have not taken any responsibility for any oversights in the presale inspection, even for the repairs that were considered a safety issue. Autos of Forney stated that would reach out to their “regional warranty representative” to have a third-party inspection, but that was over two weeks ago and there has not been any indication this will actually happen, and they will not provide any information for the warranty rep. They also claim that there is no one else at Autos of Forney that I can speak with about the issue except for Maletta and the original salesperson. It looks like I will be stuck with around $8000 in unexpected repairs, but I also have to choose between paying for the repairs myself so that the problems don’t worsen, or trying to wait for a “third party inspection” which at this point seems to be a complete lie, and will likely leave me stuck with the repair costs anyway and possibly worse damage. This is a brief synopsis of what happened, I could fill a few pages with the whole story....multiple levels of unprofessionalism and predatory practices.

Excellent service, they helped me in the best way - nicole Maldonado

Excellent service, they helped me in the best way throughout the entire process of buying my new vehicle.

My experience was pleasant, Sean's explanations were very - lewisbowers4

My experience was pleasant, Sean's explanations were very understanding and very helpful, I enjoyed dealing with CarMax, thank you, and, Sean Thomas, keep up the professionalism, Thank you.

Quality personnel, location, and ample selection of - Rabbipete

Quality personnel, location, and ample selection of vehicles is a primary consideration in choosing Jim Bass Dealership! I have purchased 9 of last 10 vehicles from Jim Bass Dealership!

I agreed to sell my Pontiac to Viva Mitsubishi on May - Sch4ffe88

I agreed to sell my Pontiac to Viva Mitsubishi on May 10th. I provided both sets of keys and a clean and clear Pennsylvania title to the salesperson and signed all of the paperwork. No money is owed on the vehicle. On May 12th I was asked to provide my Pennsylvania registration and to pick up a pair of sunglasses I had left in the vehicle. I went right after work and completed that. On May 22nd, I was asked to return to the dealership and sign a request for a duplicate title. I found it odd when I arrived, but was assured it is common practice. Today, June 2nd, I'm told I must call Pennsylvania to provide a title number since there is a discrepancy with CARFAX. The dealership was given the title and my registration in May. Pennsylvania wont change a title number to a vehicle? Maybe there is a CARFAX typo or issue, but i find that hard to believe because the CARFAX shows the title dates accurately for my time owning the vehicle. I haven't been paid the agreed price in nearly a month, but the vehicle has been advertised for sale on the dealerships website since May 16th. Ive filed complaints today with TX DMV and BBB, and will start consulting attorneys. Please avoid trade-ins and selling your vehicles to this place before you read all prior reviews. People have gone over a year without the ability to register purchased vehicles. It seems the management, finance team, and title clerk do not understand title transfers at all. Ive bought and sold over 30 vehicles, this is a first for me.

Jayson Luna went above and beyond for us . - Rockingthemamalook3

Jayson Luna went above and beyond for us . We would definitely do business with him again.

I have purchased or leased five vehicles from Park Place - Benjamin

I have purchased or leased five vehicles from Park Place Land Rover DFW. Price is an excellent associate who knows the vehicles well. They go the extra mile to find a vehicle that suits you best. And their service department is excellent. Their staff is kind and very accommodating. My latest vehicle is a Defender and I am very excited about this dynamic new SUV!

In my personal experience this is the best dealer ship - armentonyan

In my personal experience this is the best dealer ship for me. I did’ t use other Honda dealers and I’m not planing. I always work with Gabriella and I will rate her approach, service details and just happy attitude as 5 Star review.

Deceptive advertising - I went there looking for a - arayos42

Deceptive advertising - I went there looking for a vehicle that was slightly used and "certified" with warranty. The listing on their website clearly said this vehicle was $25,488. Under the price it shows "Certified Pre-Owned". Under details of the listing , "Dealer Notes", it mentions the vehicle is HondaTrue Certified with Powertrain limited warranty of 84 months or 100,000 miles. When it was time to do the paperwork, they tried to add Lo-jack for $1900 and "Certification fee" of $995 ontop of the clearly stated online price. I told them I would not pay this. They removed the Lojack, but the manager then came out and said she could lower the "certification fee" to $775 because she had to recoup her cost for repairs to the vehicle. This vehicle has under 6000 miles, what damages. Also, if that is the case, why was it not listed or priced into the online price. They were just looking to add fees and/or bait and switch the pricing. Waste of 2 hours only to have to walk away.

From sales to service the personal we dealt with were - Buffalo

From sales to service the personal we dealt with were courteous and professional. Madlan and Dylan in sales went beyond expectations to accommodate us.

Ivan Fuentes was very amazing helping me to choose and - Beatrice Overton

Ivan Fuentes was very amazing helping me to choose and what I was looking for! Great guy!

I was sold a maintenance plan after clearly stating I - Mrs.Shena.Williams

I was sold a maintenance plan after clearly stating I wouldn’t be in El Paso long. I was told it wouldn’t be an issue. Since moving, I’ve called almost daily trying to cancel — no help. Nick keeps taking my number and promising a callback that never happens. I only left my first review because they offered free gas — now I regret it. This has truly been the worst experience ever. I was even hung up on today by NICK, so unprofessional.

From start to finish, our experience was fantastic. - gopackgo

From start to finish, our experience was fantastic. I can't say enough good things about Reginald "Reggie" Collins—his number one priority was making sure we had an enjoyable experience at Onion Creek Volkswagen. He listened to our needs and made some very knowledgable suggestions that ended up getting us into the PERFECT vehicle that wouldn't have us making any compromises. We absolutely love our new VW! Hats off to Reggie and the entire team for making this the BEST car shopping experience we've ever had.

My experience was quick, seamless and fair for both - gerrytalley

My experience was quick, seamless and fair for both parties. I highly recommend EAG Ford in Navasota.

Hard to find but staff was awesome, especially Roland. - trellyman

Hard to find but staff was awesome, especially Roland. Car is awesome and the entire process was easy.

Very smooth and pleasant experience from setting up test - Nate

Very smooth and pleasant experience from setting up test drive appointment, to warranty explanation, and final purchase. Zero sales pressure, very helpful advice. Had a minor mechanical issue a couple of days later, and service was responsive and helpful.

Excellent team, incredible selection of vehicles, great - ciscoa77

Excellent team, incredible selection of vehicles, great location. Special thanks to Leo Hernandez’s commitment to excellence and extraordinary customer service. Also would like to mention the professionalism of the finance department for all there fast work. Last but not least, the guys behind the scenes that always get forgotten about, the detailers that prepared the vehicle for the presentation! Highly recommended 👍🏼👍🏼

I had a great experience at this store. - etefetuk

I had a great experience at this store. My sales consultant was very helpful. I didn't think I could qualify for the loan. He calmed me down and walked me through the entire process.

The service was amazing, the car that I brought was a - fargorobert7

The service was amazing, the car that I brought was a Ford escape and after a couple days I was not happy with the car. I returned to the dealership and found another car which was the same brand and model, so another happy customer. Each person that helped was very professional.