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Helfman Ford - Stafford

Houston, TX

4.7
276 Reviews
From before you even walk into our Ford dealership, to long after you drive home, all of our customers here at Helfman Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service, and respect that we would expect. It all starts with our extensive lineup of fabulous new Ford and used cars for sale. Whether you're looking for something for the whole family to enjoy, like the Ford Expedition, or something to spice up your daily commute like the Ford Mustang, the world is your oyster when you consider the Ford lineup we carry. And thanks to the car loan and Ford lease options that are available, it's never been easier to get behind the wheel on your terms. From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on day one. Or if you're looking to do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at Helfman Ford to cover your automotive needs.
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12220 SW Freeway

Houston, TX

77477

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Showing 276 reviews

November 07, 2026

The dealership was the very best especially Robert Blakley my service provider. He was the best. More

by glsventures
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Blakey
November 06, 2026

Robert and his guys did a great job working on our trucks and getting them done in a timely manner More

by Jwwolf1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Blakey
October 29, 2026

I’ve bought several vehicles I my life and have been underwhelmed with every previous experience. This was completely different! From beginning to end, this was a very enjoyable experience. I would reco More

by Steve Sobczak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Easley
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2026

They can get it done ❗ they will go above and beyond to make a for you . Very professional and courteous. Darrell Knight is the man too see More

by cooley_rodney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Knight
October 29, 2026

I go to Helfman Ford because Corey Lindsey works there. One of the best Service Advisors I've encountered. On the ball, honest, intelligent, funny, takes his job seriously. I like to deal with people like More

by tarantula2u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Lindsey
Oct 29, 2026 -

tarantula2u responded

Thank you Corey Lindsey, for talking care of me and my baby. You have always been honest, and on time with everything you've ever done for me. I like a dealer that pays attention to their customers, and their vehicles. I found that with Helfman Ford Service Department. I will continue to bring my baby here for as long as I need to. Thank you again.

October 26, 2026

The service writer did not have a good understanding of available parts. Then at checkout I had to pay a $50 fee to use my card. If I would have been told that the dealership charged for using a card I wo More

by donhzlwd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Oct 29, 2026 -

Helfman Ford - Stafford responded

Thank you for your feedback and being a longtime customer of Helfman Ford. We appreciate you bringing these concerns to our attention. We are sorry that the credit card processing fee was not communicated clearly before checkout. We agree customers should be made aware of this fee in advance so they can make informed decisions about payment method. We also appreciate your feedback regarding the parts information provided by our service team. Providing clear communication and a positive service experience is important to us. Your comments will be shared with our team so we can address these concerns. We value your loyalty and would appreciate to discuss with you directly. Please reach out to 281-274-7287. Helfman Ford Team

October 24, 2026

Tim at Helfman Ford as always taking good care of me and my F250. I also like what they have done to the waiting area. More

by roger.norris74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Easley
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2026

I've purchased 3 F150's from Helfman Ford, sales rep. Bill Chrisman, retired, and service rep. Robert Blakey are the reason, I buy my trucks at Helfman More

by jdsatcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Blakey, Service Rep. Mr. Blakey for over 15 years has taken care of all service on my trucks, and done so thorough and honest, he is to be commended
October 22, 2026

I arrived at Helfman dealership and within seconds a service department specialists greeted me and listened as I gave a list of services for my vehicle. The specialist assured me that all the services w More

by Red
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Easley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert
October 22, 2026

Never an upsell for additional services, quick friendly service with no surprises. Happy I found this family run dealership after being dissatisfied at the other family run dealerships that were bought out More

by prgrenier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Easley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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